Michelle's Nails

Michelle is a very kind person and I really appreciate that she enjoys human connections where as I've been to many places where the service is just the opposite.:) I got gel mani & pedi and she did a great job. One major thing of mention is that she is extremely gentle & I did not bleed or was not cause pain at any point in my apt- Also is rare experience for me!

I hate to negatively impact a small business and under normal circumstances I wouldn't but this was the WORST experience I've ever had and I would want to know this if I was choosing this place.

First of all, the (Who I assume was the owner) called her husband who came to do my pedicure. With little knowledge of how to remove gel polish he couldn't even hold I file correctly. At this point I decided just suck it up get it done and go somewhere else after and get a second pedi but then it got worse. As he starts coughing and wiping his face he gets up to grab tools from an area I can't see (not wrapped which is a sanitary issue for me personally) and comes back with a used foot file that I can see someone else's skin on. This was when it was over for me. I said I would pay for the gel removed and I wanted to leave. I tried to do it very quiet and not make a big deal but he was loudly discussing it with the owner in another language. He and the owner where saying I owed for a full pedicure because he "cut my nails". He barely trimmed anything, I still had skin around my toes and cuticles he had not even touched. The owner agreed and offered to take over but the gal she was working on would have been impacted if this gentleman was to take over as I do not believe he knew at all what he was doing. I gave them cash for the removal and left.

Would not ever return or recommend.

Unfortunately, If I could put 0 stars I would. I wanted to like this place and make the switch from my go to place over the hill because of the convenience of how close this place is to my house.

Husband and wife - Friendly

Place - Run down / mom & pop feel

I came in for both Mani / Gel Pedi.

Now, this portion is about my manicure experience with Michelle:

I have my real nails covered with hot gel to keep them strong. They had grown out and I either wanted them to be refilled or grinded off and a new coat of hot gel put on top. Michelle at first didn't know what I was talking about. I had to show her the product my other salon uses off my phone and only then she told me that was an old style. Okay... Can you do it or not? She suggested gel powder because she didn't have hot gel. Okay, sure let's do the gel powder. I also asked if she is removing it all or just a fill. She said she would be removing it all. She did NOT remove it all and it was a fill. I also had coffin shaped nails. Some were coffin shaped, some were rounded, some were so filed down on one side my nail looks crooked now. I don't know if her nail polishes are old af or what but there were not enough coats of polish on my nails. The tips were translucent, missing some polish on the sides. The fill she was doing was not seamless either. I can see bumps on top and wasn't flush with my real nail. I had no designs, just gel polish. This was $50!!!! Charged me for full set of gel powder, when she only did a fill and so many fuck ups.

Now, this portion is for her husband who did my gel pedicure:

I'll start off with the good. He was gentle when it came to my big toe and my ingrown nail. The massage on my calves were nice, too gentle for me, but the hot towel was a nice touch. NOW, for the bad, first off the massage chair was run down, it only worked if it was strapped to arm rest under saran wrap ties. Next, the worst feeling. He used the dremel on my gel polish toes DRY. He did not use alcohol or anything to loosen it. He hurt and burned my toes, because of how rough he was being trying to remove the polish. To me that's inexperience.The polish itself did not stay on . I was still there and it wasnt dry, so I can vouch for the person who got a gel pedicure and just wore shoes and they mess up. WORST pedicure I have ever gotten!!! This pedicure was $40!!!

So, I am an unhappy customer and out $90 for less than mediocre work. For this price at my original nail salon, I get my hot gel mani / gel pedi plus designs (hand- painted/ 3D designs) - flawless, very strong, lasts over a month.

Michelle and her husband seem very nice and I get it hustle and make your paper, but that's the last time I get robbed and stuck with shitty nails.

Y'all can keep robbing the rest of these mountain folks. If you like her services, to each their own, just saying for the $ you can have better and quality nails.

UPDATE:
It's been 1.5 wks - the gel powder mani - my middle finger already cracked, where she put the fill. SMH! Never again. Sticking to my original spot all the way in Milpitas.

Just a note that it took another skilled manicurist over an hour to fix my destroyed nails after this manicure. I had to get a complete new set, the acrylic was so poorly applied that several of my nail beds were wet and in danger of getting a fungus, and it was extremely painful to have the acrylic removed because Michelle did not apply nail tips to my broken nails last time, she just used the acrylic to fake it. I will NEVER EVER GO HERE AGAIN. But, hey, repairing it cost $17 LESS than Michelle charged me, INCLUDING TIP.

I'm new to the area and found Michelle's nails conveniently located- right off 9.
I had both a manicure (gel) and a pedicure. My experience was very pleasant and I found the salon to be clean, the work professional. I appreciated the pace of the work and the fact that it's a small business.

I have never found a nail salon I was completely happy with till now! My friend & I got pedicures and the people are very friendly, the leg/foot massage was awesome, they didn't over trim the nails, the color was done with detail, and we even splurged on flowers that were super beautiful! So happy & can't wait to do it again!

Update : My friend & I went for a mani/pedi on a busy day and the quality of service was not nearly the same as our first experience. It was very rushed this time & our nails were jagged from the rushed filing & the paint job was not done as carefully & it was nowhere near as enjoyable as our first experience. We would have rather they told us they were too busy than to squeeze us in with not enough time to do a proper job. If we go back we will definitely only be going on non busy days.

The couple that runs this place are so nice and welcoming.

I went in for a pedicure and felt the customer service was great. It was very slow in the salon which might be why I had a good experience.

The reason for two stars is because my polish has already chipped on several of my toes and it has been less than one week. I've never had polish chip this easy and for $30 it's really a bummer.

Unfortunately I will not be returning.

Came here on vacation and found this place on yelp! Very friendly staff! They did a wonderful job on my gel manicure and pedicure!!

So many nail places are an explosion of germs, smells and chatter, but Michelle has created a wonderfully quiet, clean and comfortable space to get a manicure or pedicure.
With a brand new space in the Courtyard center by the gold-domed church, Michelle has sleek massage chairs (that work!) and everything is spotlessly clean. Her pedicure is the best I've ever had--precision work and deep acupressure massage. I've had 4-5 pedicures with her, and each one has been deliriously good :)
Everyone I've referred to her has raved about their experience with her. She's a gem and she makes her clients feel welcome and appreciated.

I just loved this little out of the way secret. No waiting. So very friendly my nails are GORGEOUS I will be back