Mercy Hospital

From the ambulance guys to the staff nurses and attending Dr isayli iman
and my nurse gsg
Thank you all so very much for your amazing fast attention to me
you All made me feel very comfortable
Michele Ambalo

Emergency is the best nurse and Drs are amazing. Yanibel, Melissa, and Daryl amazing Now impatient is so so. However emergency room staff great!

Came the next day with an allergic reaction seem Dr no nurse over an hour eff sad . Yesterday was great today they suck

The only time I have felt comfortable with mercy hospital for my mom's care has been when her nurse mirielys was attending her. She has completely altered my view of mercy as a hospital.

Had to go there for obvious reasons and the doctors actually argued in front of me what issue was my worst. Do that amongst yourself at a staff meeting, not in front of the patient! Also called to discuss the bill and the person who
answered was rude and told me to do the legwork. Nope, that's your job...lazy staff from to top to bottom!

Amazing hospital, this is one of my many times coming here and I gotta say it's great! I've had all 3 of my siblings born here and amazing experiences. Very attentive, no complaints


Increíble hospital, esta es una de las muchas veces que vengo aquí y debo decir que es genial. Mis 3 hermanos nacieron aquí y tuve experiencias increíbles. Muy atentos, sin quejas.

Sorry to say, I have visited this hospital and more than one occasion, but I'm not getting any younger. I was here to be checked on a fib, put me in a bed last night took care of me well but the service the nurses, outstanding outstanding my nighttime nurse, Alex, amazing my daytime nurse super amazing.. professional, efficient and just plain NICE! I don't want to say I look forward to coming back, but you know what I mean Mercy Hospital the best! Ray Newlands aka Short Chef

My labor and delivery experience at HCA Mercy Hospital was that of nightmares and horror films.

We arrived in the evening of 6/22/2022 to the hospital as planned and were told that L&D was "busy", and that we would have to wait several hours for a room to become available. My husband and I were agreeable, and we calmly waited for a room in the lobby.

My induction began as most people would expect, and once my pain began to increase beyond what I could reasonably withstand, I asked my nurse to contact anesthesia for an epidural. A CRNA entered the room and quickly told my husband that he would have to leave the room while they completed the epidural. He then attempted multiple times to insert the epidural catheter into my spine while I was profusely sweating and writhing in pain. Once the CRNA finally stated he was done, he left the room in a hurry stating he could not start the PCA pump since someone had kept his keys for it. He returned hours later once my pain began to break through again.

At shift change, I told the oncoming nurse that my pain was 10/10 and that it was likely due to the PCA pump being off for hours and therefore giving me no pain medications or relief. Another CRNA walked into the room to see me crying inconsolably, sweating profusely, and writhing in the bed. He literally looked and me and exclaimed "we suck". I was then told that they could not repeat the epidural because I was suddenly "completely dilated and ready to push". I overheard staff saying that the epidural had come out and it was likely due to it being poorly secured by the previous CRNA.

I was made to push when I did not feel ready nor did I appear fully dilated according to my husband and mother that were at my bedside. I attempted to push for quite some time while my son began having heart decelerations with every attempt to push him out. I finally turned to my OB, Dr. Valdés, and told him that I felt like I could not continue to push, especially with my son having decelerations that he was not recovering quickly from. I was rushed into the OR STAT for an emergency cesarean.

Once I arrived in the OR, I felt something pinch my abdomen and I asked multiple times what it was that I had just felt. Being that I could not see past my pregnant belly, the next thing I felt was a scalpel cutting into my abdomen from side to side. I immediately yelled out because I could FEEL EVERYTHING! Dr. Valdés stopped and asked me if what I was feeling was pressure or pain. At this point I replied screaming and crying that I was feeling PAIN! He immediately looked at the CRNA at my side. They then told me they would have to put me under general anesthesia at which point I of course agreed.

I was completely traumatized by this experience and have yet to fully comprehend how something like this could happen to me, especially being an ICU RN. I say this as a cautionary tale to other women. Choose another facility. Choose another OB. I'm still trying to deal with the PTSD from this event and likely always will.

Worst hospital and ER ever. Stay away!!! Regretfully I've been twice and have had the same experience both times. If you do go expect to wait hours. sure they'll check you in in five minutes but you will wait hours for care. they're disorganized, professional, and just useless

You can't get more unorganized than this place. I brought my mom here for OP surgery, a simple one hour procedure, resulting in a 9 hour experience. As a hospital executive, I noticed many Joint Commission violations, not knowing the status of a patient, unable to locate providers, inability to locate items and unexplainable delays. This started upon checking in with the Day Surgery desk and was the consistent theme trough the rest of our long hours in Pre and post op.

Husband was seen in the ER then admitted for a two day stay. Everyone was amazing. Caring, helpful, empathic, professional staff. From the doctors, nurses, assistants, housekeeping, cafeteria, security, transport personnel. Highly recommend. Was totally impressed with the level of care and demenior of all the staff. I sincerely thank you for making a stressful time as easy as possible.