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About the Business
All Mellow Mushrooms are known as places that provide handcrafted pizza and an entertaining experience in a unique, artistic environment. Mellow Mushroom's menu showcases natural flavors and fresh ingredients in a creative menu, which showcases pizzas, sandwiches and burgers, salads, calzones and appetizers, as well as vegetarian and vegan options. A gluten free crust and a kids menu are also highlighted. At Mellow Mushroom, we're committed to providing the best hand-crafted cocktails, premium wines and freshest local craft beer available. Each Mellow caters to their community by partnering with their local breweries, distilleries and vineyards while also bringing you the time-honored favorites that we know you love. Here at Mellow, quality is our passion and we want to share it with you!
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Overall rating
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- 1086731422Oct 20, 2017Updated review
Do you remember when there was a Mellow Mushroom on East Franklin Street? Now that was a damn good Mellow Mushroom, and my daughters and I ate there way more often than we should have! This MM is not nearly as good. The one positive I'll say is that my daughter appreciates that you can build your own salad. Other than that, nothing here is worth the hassle of going to that part of Franklin Street. Disappointed.
Updated review:
So, the manager sent me an email and asked that I give them another chance, so my daughter and I ate dinner there. Actually, it was her choice because she was craving a salad, and she likes that you can build your own (but they charge individually for each item so it adds up quickly; as opposed to X amount for 6 toppings).
Let me get my main complaint out of the way: when you have nearly every table next to a window open, why would we be seated in the back, right next to the bar, a wait station, and a door that leads to the kitchen??? We had to ask to be moved because it's a busy area and we couldn't hear each other (aside from it just being annoying to have people walking by you constantly).
I've raised my previous rating from 3 to 4 if for no other reason - the Bruschetta! It was one of the best I've had out as the bread was toasted perfectly, and the amount of each ingredient was perfect. The salad was good and the toppings were plentiful. I still didn't love my pizza, but perhaps it just isn't my style anymore (and, it's expensive for pizza). I ordered the Italian sub to take home to my husband, and it was beautifully put together. However, are you really charging $1.89 for a bag of chips??? How about a side of pasta salad, or baby green salad, or free chips!? He said it was delicious though. I do appreciate the care the manger took in replying to my review, and inviting me back. It's still just not one my "go-to" places.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Kyle L.
Oct 21, 2017
Thanks for giving us another shot Melissa! Much appreciated.
Sep 22, 2017Previous reviewDo you remember when there was a Mellow Mushroom on East Franklin Street? Now that was a damn good Mellow Mushroom, and my daughters and I ate there way more often than we should have! This MM is not nearly as good. The dough is too thick and gooey, the sauce is too sweet, and the pizza is over priced. The one positive I'll say is that my daughter appreciates that you can build your own salad. Other than that, nothing here is worth the hassle of going to that part of Franklin Street. Disappointed.
- 1545509217Feb 12, 2017
This place is okay, it has some open seating that you can watch some of the games at. Our server Justin was pretty cool, he was attentive but not annoying just enough. Our food took a long time to come out, he came over and apologized before we had acknowledged it and he kept checking on it. As soon as the chefs finished making the food he brought it right out. The cheese was so hot I burnt my tongue but that's my fault.
We had the portobello mushroom app,it was okay. It wasn't exactly what I thought it would be. We also had the pretzel bites-those were awesome.
We ordered two small pizzas- a buffalo chicken and the shiitake mushroom. I preferred the mushroom, but my friend preferred the chicken. I probably wouldn't come here if I was starving, but it's solid bar food. They have a good selection of beers but I did not imbibe this time. Will be coming back when I am in town again.Helpful 4Thanks 0Love this 3Oh no 0Business owner information
Ashley C.
Feb 21, 2017
Thanks for the review Jessica! I hope we can really wow you on your next visit.
- Emily B.Carrboro, NC67135118Aug 14, 2019
Mellow Mushroom is a decent place for dinner in CH -- I don't rave over it and I also don't avoid it. All the pizzas are baked on whole wheat crust, which I appreciate. My go-to is the Holy Shiitake with three kinds of roasted mushrooms, onions, Parmesan, and truffle oil. The spiral swirl of garlic aoli makes the Holy Shiitake look a bit like a cinnamon bun with chopped chives on it, but the overall flavor combination is quite tasty (I don't miss the red sauce). Mellow Mushroom's Caesar salads are also good. The beer selection is decent. Servers typically range from fine to cheery. The decor is colorful and forgettable.
Helpful 0Thanks 0Love this 0Oh no 0 - breezy l.Chapel Hill, NC31262Mar 26, 2018
I wanted to love this place. I've received a couple of recommendations. One thing I'd like to say is that when I called my order in on the phone, the employee was prompt and courteous and repeated back my order correctly, the first time. When I came in to pick it up, again, superior service.
The problem lies in the food. My daughter ordered a ham and cheese calzone. Most of the calzone was just bread--meaning most of the FILLING was just bread. This was crazy disappointing. Also, they only included one very small side of sauce. She commented that it would have been nice to have two sides. She ended eating about 1/3rd of it--the part that actually had filling. Please see picture.
I ordered the meatball hoagie--was disappointed for two reasons--first off, this is the first time I've been served a meatball sub without full, round meatballs. They were cut into small pieces (a money saver, I guess?. Not cool Mellow Mushroom! There was more cheese than meatballs--major disappointment. Lastly, they were incredibly skimpy on the sauce so it was one DRY hoagie. Sadly, it ended up in the trash.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Kyle L.
Apr 9, 2018
Thank you for bringing these issues to our attention! I've gone over the problems you had with my kitchen staff so that it won't happen again, as that is definitely not the norm for us. Please feel free to call the store at 919-929-1941 to discuss any issues further.
- Bobby G.Chicago, IL9223Apr 28, 2018
Had a good salad here. A lot of high quality ingredients.
They forgot my garlic cheese bread and I had to remind them. It came out well after the salad.
They should have comped it. Didn't.
Deduct a star for that.Helpful 1Thanks 0Love this 0Oh no 0 - Nada S.Holly Springs, NC393505469Sep 8, 2017
PIZZZZAAAAAA WHERES THE PIZZAAAA. You can not go wrong with Mellow Mushrooms pizza selection. My favorite- the Mushroom Shiitake pie! Everything about it is amazinggggggg the cheese the crust the garlic aioli the mushrooms EVERYTHING. There's a wide selection of seating and the staff is super friendly :) the croutons on the Caesar salad are also to die for. Pizzas come in three different sizes: S (4 slices), M (6 slices), and L (8 slices). My friend and I got a M and I could have stopped after the second slice but I like overeating when it comes to pizza so I did it and I was in the happiest food coma I've ever experienced
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Kyle L.
Sep 9, 2017
Thanks so much for your review Nada! Hope to see you again soon!
- Charles C.Jacksonville, FL663744Jul 10, 2017
Good service and food at this location, but the tables were all sticky. I think they were using a towel with Soda in it to wipe everything with.
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Kyle L.
Jul 10, 2017
Thanks for the review Charles! While we do not use soda water for cleaning, I will definitely be reviewing the proper sanitizer/water levels with the staff. Thanks for letting us know!
- Darlene J.South Lake Tahoe, CA1871516Jan 5, 2018
The service and food were excellent! I didn't know which pizza to get and my server, Lauren, recommended I get half and half, so I ordered half "Cosmic Karma" & half "Veg Out" pizza with the Greek side salad. Next time I will try the "Holy Shitake Pie". Both the food presentation and flavor were outstanding. Delicious! Laid back atmosphere with art deco & hippie vibe. Great place for families, a date, or hanging with friends. I didn't try any of their beers but they had a nice variety of craft beers to choose from. Highly recommend. I'll definitely be back!
Helpful 0Thanks 0Love this 0Oh no 0
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