McDonald's

Staff is rude. Each time I go thru the drive thru I am told to pull up and they will bring my order out. It doesn't matter what I order.
This past time I was given my food while my frappe was the reason I was delayed. Every car around me was also told to pull up. The young girl walked right by the window, with my drink in hand and gave my drink to the car in front of me. Then she tried to get it back to give to me after several minutes.

Then, my drink came to the window, it was set down as they proceeded to hand out food to the other vehicles told to pull up. After 12 minutes of waiting to get a drink, I finally got what I ordered.

I understand why we are told to pull forward, but when you are having someone pull forward because of a drink, that is ridiculous.

The attitudes of staff are that of rude, obnoxious teens who probably spit in your food.

Avoid at all costs. Needs better management and training.

Just bad. Rude. Order took forever. The only reason I went here was because Chic fil a was closed for remodeling. What a mess. I complained to the manager who could not care less. Avoid. I should have known better but was in a hurry.

I drove through the Lenoir City McDonald's for my family of 5 after a night of baseball and received a wrong burger and was missing two other burgers. When I went in to request the correct food, the manager had the food line make the three burgers, and because they didn't have stickers on them- he couldn't tell which was which. He proceeded to OPEN THE BURGER WITH HIS BARE HANDS and rifle through the burger to see what it had on them. When he tried to hand them to me, I kindly asked for it to be remade as he had touched them with his bare hands and he proceeded to make a show with the production line where they were pointing and laughing at me and calling me a Gringo among other Spanish words. This is EXTREMELY unacceptable and unprofessional behavior!!!! I was disgusted and disheartened and realize there is a reason we rarely visit McDonalds, instead visiting other fast food places in the area. We have had numerous bad experiences and unprofessionalism. We won't be back.
Thank you,

Whitney Cusick

Fast, friendly service and order was exactly the way I requested (plain cheeseburgers ). Great job!

Was sitting in drive thru earlier tonight in a busy line of people waiting to place an order. During this time, two employees came out and closed the line that I was waiting in. Other cars were mostly unwilling to let cars in the closed line merge into their lane. I can't say I blame them. This was very unprofessional of McDonald's to close the line with waiting customers.

Best McDonalds every time. I stop in here often for breakfast (McDonalds lunch has just gotten way too expensive everywhere for what it is). They are consistent with the food, which is good. Staff here always great.

Stopped in to grab a quick egg mcmuffin #1 combo and it was not too good...the Hash browns were cold. It's 4:50 am. You would think those wouldn't be cold.

They make the food up ahead...and don't seem to check temperatures. I seen about 6 or 7 hashbrowns sitting under the heat lamps. Why don't they check them?

Been here several times at different times and im seeing a change for the worse.
Im beginning to think this is not a good mcdonalds anymore.

My sister and I stopped here for a quick lunch. The soda machine knobs in the dining room didn't look like they had been cleaned in who knows how long. There was a nasty gunk on them. And it was warm, our soda. The food wasn't very good either. We won't be returning to this McDonalds ever, gross.

Friendl, clean, good fast food and friendly atmosphere.
Best tea and milkshakes.
We visit quite often and have been very pleased.
Prices are reasonable.
We enjoy breakfast, biscuits made fresh and crew is always busy working. This McDonalds does a great drive thru and has 2 lanes for ordering. My orders are as ordered.
I would recommend. Anyone who thinks they can do better good luck, these employees are every bosses dream team. No swinging doors, same crew time after time. Personally, I could not do what they do. Much respect!
Thank you for being a relaxing place for a middle aged woman and her spouse!
Bring a smile get a smile.

This is the worst McDonalds I have ever been to terrible service rude employees and awful food