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Review Highlights
“It was a little busy in the restaurant but we just opted to order inside rather than the long line.” in 2 reviews
“I drove through the drive-thru with my dogs and the staff were very kind.” in 2 reviews
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Overall rating
62 reviews
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- Anthony R.Lehigh Acres, FL02May 4, 2024
Put onions and pickles when I asked for none this place is not good I hate it at least the fries were decent
Helpful 0Thanks 0Love this 0Oh no 0 - 943571482Apr 27, 2024Updated review
Customer service really is the pits. They take your money and not looking at you shove back your change. Next window they hold your bag of food dangling out of window, shove drinks at you. Then asked for a little bit of ketchup. And gives you a big ball of ketchups. Said we don't need that much. Took 2 packets away and basically threw rest of them at us. Unbelievable!!
Helpful 2Thanks 0Love this 0Oh no 0Mar 22, 2023Previous reviewJust wanted to update that tonight midweek was great! As long as you come here before people going home from work it is a smooth experience. My hubby and I enjoyed our food. Service through drive thru , the window guy was nice and, food fast and delicious. Line moved quickly. We will be back.
Nov 22, 2022Previous reviewJust an update... They Have stepped up their customer service. They are much friendlier and the food quality is excellent.
Dec 22, 2020Previous reviewIt has been hit or miss here before. This time they got my 2 orders perfect. The staff has always been very pleasant and welcoming going through the drive-Thru. Overall, I really enjoy the quality of the food here, the convenience and the friendly crew.
Dec 9, 2020Previous reviewI tell you what can I say? It's McDonald's... And I am totally in love with their french fries for ever!! Today I ventured through the drive-through. It was lunchtime so as usual it was a bit full. However there are two lines and they did move relatively fast. I got up to the cashier not only did she take my payment but she also wished me a merry Christmas! So nice hearing that. So I in turn wished her a merry Christmas as well. Anyways, they are always very kind friendly. Unfortunately, my fish sandwich was ordered without cheese and it came with cheese and no tartar sauce. Bummer!! The fish tasted funny so I threw it away. My lunch consisted of French fries and coke. They let me down today.
Oct 1, 2020Previous reviewThis is a very nice McDonalds. I have enjoyed a variety of food here. I've enjoyed breakfast, lunch and dinner. I recently enjoyed their big breakfast with hot cakes and a large sweet tea. The quality was very delicious and very filling. I have been to other McDonald's and their big breakfasts were skimpy. This was excellent. The eggs were good amount and fluffy, sausage party was perfectly prepared. The hash browns were crispy and yummy. The 3 hit sled were big and fluffy. So excellent! The staff was fast and friendly and the two lines moved quickly. There are times when there is a rush and you may have to wait but overall very good.
- Lina V.Lehigh Acres, FL042May 6, 2024
I'd give ZERO stars if I could I went and ordered breakfast early morning got home. there was NOTHING on my sandwich. that's definitely not okay. I shoulda checked my food before leaving and went off on yalll frrrr period
Helpful 0Thanks 0Love this 0Oh no 0 - Amanda L.Lehigh Acres, FL011May 4, 2024
They never serve me the right amount of caramel. Once they canceled my order and i called in and the guy told me to stop being a fattie. It was dirty the tables were sticky. One time a homeless man walked in while my family member was eating and threw a mc flurry on her floor. They don't deserve not even 1 star they deserve 0 star.
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 25, 20241 check-in
I went to this McDonald's restaurant with my 2 dogs on the morning of my day off. I drove through the drive-thru with my dogs and the staff were very kind. I ordered breakfast and everything tasted as good as expected. Overall, pretty good McDonald's experience!
Helpful 0Thanks 0Love this 1Oh no 0 - Gicel V.Lehigh Acres, FL04May 2, 2024
this new crew is sooooooo incompetent. on top of never getting my order right, the last straw was when they made me go around and wait again just because they didn't have my order ready. what's the point of being a fast food place and taking forever. literally no redeeming qualities. NEVER going to this location again.
Helpful 0Thanks 0Love this 0Oh no 0 - Wendy S.Lehigh Acres, FL012Feb 3, 2024
Had to wait for a new delivery driver because they were taking so long. Then my order was missing 3 large fries and three out of four burgers were cold and raw. Needless to say they didn't bother to answer their phone. Being disabled I can't just go get my own food. Idk how this store stays in business. Spent $65 on $10 worth of edible food. Not even worth the one star.
Helpful 0Thanks 0Love this 0Oh no 0 - 2564145Aug 1, 2022
Went through drive through both sides where moving super slow the microphone was so low you could barely here the person and was was stuck for over 20 minutes in the drive through I ordered a meal and a happy meal and my food was ice cold and I ended up turning around to have them remake she felt the temperature and shook her head and ask them to make it again and it was good after the second time
Helpful 0Thanks 0Love this 0Oh no 0 - Ashley B.Plainfield, IL252423Jul 22, 2023
AMAZING! We were rang up my Brian who was just full of energy and truly loved what he was doing, taking care of customers. I have never met anyone with such an immaculate attitude!!! He even customized our order for our milk shakes!!!! It was a little busy in the restaurant but we just opted to order inside rather than the long line. Wonderful experience!!
Helpful 0Thanks 0Love this 0Oh no 0 - Michael M.Harris, Lehigh Acres, FL01510Jan 15, 2024Updated review
We went to the drive through at 1:30AM to get four large fries. We normally don't go late, but we were up working on a project. So, we get up to the mic and the guy told us it would be a few minutes because the CC machine is down. We waited there 20 minutes and they start taking orders in the other lane but not ours. I decided to just move ahead and merge. We got stuck in the line and there was no way to get out! Long story short, we didn't get out until 3:00 AM! Never go through the drive through because the landscaping hold you captive! They are rude and unprofessional as well! After we paid, they wanted me to pull over and wait for the food. I refused and told them that if I pulled over, I'd never get my food!
Helpful 0Thanks 0Love this 0Oh no 0Oct 25, 2019Previous reviewQuite possible the slowest McDonalds I've ever been to. I waited in line behind two people this morning for 10 minutes. My order was 379 and I don't know the approximate time I waited, but I know they made me late to work and I should have had 10 minutes to spare. I estimate I had a 25+ minutes wait.
Now to the food. The bagel in the steak bagel meal was stale and the sweet tea tastes like it had been there a while of the container needed cleaned. The hash browns were also soggy.
It seem like every time I go to that location, there's a problem. I'll go to the location off of 82 and Lee Blvd. and get my breakfast with time to spare from now on.
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