Massage Heights

This location is really well maintained. The staff is friendly and I have had a great experience. I would highly recommend Jose if you need a deep tissue massage.

The worst massage ever! If I request a deep tissue massage, I shouldn't have to ask the therapist twice to go deep! Doris was my therapist and from the beginning she looked me up and down without a warm welcome, her hands were super cold! She never massaged my feet, my hands and barley touched my neck! This was more of getting a oil rubbed down than a massage! How do you walk out of a massage still with tension? How do you give someone a deep tissue massage with no pressure just rubbing over the knots in my back! Who's hiring these therapists? Who's making sure they're doing their job correctly? I will never come here again or any other locations
Just a rip off of my money and a joke!

Terrible customer service . I bought a disable vet a message at the intro rate for 79.99 . He went in for the message and I was charged 159.99 . I went by the location and was told I would have to talk to the manager and I gave them my name and number . No one called me back so I called them and talked to the manager and told her the entire situation and was told that there nothing they can do about this charge . I own a business and I would never treat a customer this way . Just terrible

I went because I read all these glorious reviews. But the massage was one of the worst I've had in Houston. My masseuse, even though she tried hard, which is why the two stars, did not know the meaning of deep tissue, nor did she know about pressure points. This place is like a chain, like Massage Envy, and you get chain-massage. Houston being a huge cosmopolitan place, if you want a deep tissue, try an Asian place. Also, like Massage Envy this place tries to capture you with membership and monthly massage. I would have no problem though with monthly massage if they knew how to massage.

It's been months since I got a massage and finally found a place I could get into. Got a 2 hour massage here recently and it was good, considering that I booked last minute and most places had a two week waiting list.

What I like about the place was it was located in a tucked away and small non descript part of a busy strip mall, so parking was easy to find. Lobby was nicely decorated and front desk staff nice enough. My masseuse was a nice young lady with very firm hands and she put a lot of work into my neck and back issues.

If you're expecting a full spa experience, don't, this is a massage membership type of place. Know that you basically come in disrobe and lay down and get your massage. For under $200 it's a good deal in the Galleria/Uptown area.

The people at the front desk was sort of pleasant but very unprofessional. I overheard them chattering about another employee and cursing. I don't need to hear those personal things . Do that on your break not in front of paying customers that spend a lot of money to come here . Besides that the massage feel ok

I was expecting a spa-like experience, but this was not the case. So, if you're expecting someone to offer you a drink, take you to a locker room to store your clothes and belonging, and give you a robe, then go elsewhere. As I came in, the lobby was tranquil, and I completed the usual "pre-massage" form with the legal liability waiver. I was introduced to the "waiting area" inside the massage corridor. This is where I noticed that there was no locker room (minus one star).

I had a good massage, but the therapist was anxious. She spoke really fast and seemed to be in a hurry. This is the opposite of what I expected from a massage therapist. During the massage, I had to keep telling her to lessen the pressure, which she eventually did after my telling her three times.

When the massage was over and she left (post-massage), the door was open when I opened my eyes. This was quite the shock since I wasn't dressed!!! I had to get off the bed (undressed), holding the sheet against my chest, and kick/shut the door myself! And, it flung open again. So, I learned that it was a wonky latch, but it erased all the relaxation I had experienced during the massage. It's too bad there wasn't a shower or a clean up station/robes for comfort or relaxation post-massage (minus one star).

I'm not sure I want a membership; I like a spa experience. I think this is a great place if one needs massages regularly or wants them regularly but isn't looking for a spa experience i.e. sports massage, reflexology, pre-natal massage, and medically related massages.

Your first massage (if you're a first timer) is half the price of a regular massage.

This review is specifically for the massage therapist Amy. I love this place and I've used several of the others and they do a great job, but I wanted to try someone new just to mix it up. I regretted it immediately.

First off she just stared at me in the waiting room rather than calling my name out because "her English is bad" um ok well maybe try? That was weird then I told her I wanted light to medium and she was so hard on me she left me with bruises covered on my back. I told her a dozen times that hurts that's too hard please stop you're hurting me and she wouldn't!

I had to physically move to get her to stop because she wouldn't listen to me and kept telling me I had knots. I will NEVER use her again. I don't care what your English is like you need to understand the words that hurts, ow, please stop, please be softer. Unacceptable in so many ways. Truly the worst massage I've ever had in my entire life and I want everyone to be aware. I had bruises on both of my shoulders and my love handle area and they hurt to touch so much I cried in pain for 2 days while taking ibuprofen.

I've have a membership with Massage Heights for years now but this takes the cake for worst experience. When I went to my appointment on Wednesday Margarita called my name to come back but never said hello or come this way, nothing. So she finally comes through the door and I followed her to the room, mind you she still hasn't said a word to me. We got in the room, she asked what pressure I wanted, said lay down & left. When she returned she tossed the towel on the back of my head and proceeded to give me the worst one move (only did one rub on my upper body like she was rubbing lotion on me) massage I've ever had to the point where I left 20 mins into my 90 min massage. I've never had a person service me and make me feel like I'm wasting their time. Didn't dim the lights or asked me was the pressure okay or nothing. She simply did not care.

I find my experience at Massage Heights each time I go from good to great. For the value, if your part of the memberships, IMHO a great deal, ~$55 /mth and if you don't use they roll-over to the following month/s.

Just like anything else you need to do some advance work of the type of massage your looking and which therapists fit, so recommend asking reception. Additionally the session is about 50-55 minutes because either changing out room or how ever long it take the previous patron to evacuate the room (s).