Mark's Reddi Rooter

I called , after hours, and asked to have a Tech call me. He did within 5 mins. We talked through the issue and both were confident this could wait until tomorrow. I called as the business opened the next day and received a same day appt for my sewer issuethat had closed the building, . Tech came on time. He quickly discovered and fixed the issue. The building was reopened again for regular thursday activities.

We've used them in the past for drain cleaning, and they've charged fair prices. We asked them to replace the seats in a faucet that was leaking. The parts cost less than $7. They charged us $73.72 in parts, $185 for labor & trip charge (total bill $258.72). This is more than the cost of a new faucet. Stick to drain cleaning with them.

Tree roots were stopping up our sewer, Mark's were reliable and fairly priced.
They showed up on time and did the work.

Having to call the rooter serving pros is always a harrowing and frightening endeavor.
Well perhaps that's not exactly the right wording, but knowing that the bill will likely be not accepted by my insurance provider, makes me sort of wish I could call the proctologist instead.
Everyone knows (or should recall being told when still in high school by counselors advising about career possibilities) that doctors and plumbers were professions who could demand serious hourly rates and get them.

In 10 years now, in my current home I've needed several plumber/rooter services to perform some task I'm either unskilled or don't care to purchase a proper rooting tool for that DIY ethic I otherwise resort to when I have a job needing attention.

Mark's service was the one I've called on a return customer basis. Highest attention to the customer satisfaction of the three local companies I've hired in this area.

One company (franchised well known brand) sent a man (solo) that dragged an extremely heavy Rooter machine down my hardwood stairs and every scratch and gouge that guy left was something that assured me I'd call ANYONE else in the future. My phone call and walk-in visit with before and after photos was met with the 'sh_t happens' attitude. I had before photos because as few weeks prior, all my hardwood floors had been restored, so I was extremely conscious of every blemish.

Another sent a man without the required machine to perform the complete job and was only fully realized when a couple months later, I called MARK'S to redo the same root removal job and I was shown via the video image that what was left undone previously.

I still don't want to ever see these guys again, but they are now the only number in my phone list for any in house plumbing work I'll ever rely on going forwards. An annual service fee is cheaper than an emergency call every other year I feel should be mentioned, which reminds me, I suspect Mark's will be returning shortly.

Super nice and professional guys! Came out the same day I called and got the drain cleared in a little over an hour (it was way down the line).

I'm not a person who does reviews unless it's bad (typically), but when someone shines, I think I owe them a positive review. This is a good group. Fair and reasonable...most importantly, honest and customer service orientated. Highly recommended.

This company is AWESOME. We had a blocked sewer drain, so I called a couple other places and had to leave messages. I called Mark's, got voicemail and decided to NOT leave one more message. I got a call back ANYWAY! She listened to my explanation Mark out in less than an hour.

Mark did a great job. He wore his mask the entire time, he told me what he was doing and why, and then went on to explain what I could do to keep all drains in the house running smoothly.

And then I got the bill. Don't tell them, but it was about HALF of what I expected it to be! Great company, amazing price, if I need this sort of work done again, I know who I'm calling.

Able to come deal with a complicated condo complex situation very quickly and fully resolve thing properly. Would definitely recommend.

A few weeks back I called upon Mark's Redi Rooter for some drain issues I was experiencing. The technician, Jack, was prompt, courteous, professional and very informative. I would not hesitate to recommend them or use them in the future. The price was competitive as well.
Mike

I have been working in property management for over 23 years in the Greater Madison area market and have always been impressed with the quality of service from Mark's. I always call them first for both business and personal services. Local, family owned, honest and reliable. Highly recommend! What more can I say?