Marios

I normally would not think to review a boutique / store, but HOLY SMOKES! We spent all day shopping around Seattle at a mix of boutiques and bigger retailers; Mario's had by far the best customer service (and selection). Immediately upon walking in we were warmly greeted & encouraged to take our time to look around. As we moved to another section of the store, I asked a question to one of the women working. She immediately got the attention of who would soon become my favorite person in Seattle, Joan. Joan took such incredible care of me and my mom. She helped me find exactly what I was looking for. She also offered restaurant recommendations and phoned her friends that lived in a nearby town we would staying in to give the best advice possible. Thank you Mario's for truly providing a lux shopping experience with incredible personnel!

This is the place to go for the experience and quality clothing. It's what Nordstrom used to be.

Went in to browse heels and the staff was beyond amazing. From the moment we entered the door to the time we left. April was the absolute BEST, even though they didn't have the heels I wanted in store, she answered all questions I had and helped me find my heel size. She even suggested other styles and designers I may like. Will be coming back!

I walked up stairs to take a look at the christian louboutin shoes. No employee greeted me or offered to help. When I asked about different sizes or styles the middle aged woman who was at the desk literally told me to shop online.
Like I wouldn't have came in person if I wanted to shop online??

If I could do 0 stars over that whole treatment I would. I ended up leaving to Nordstrom and buying multiple pairs from there.

Wow! What a first class experience from beginning to end. I used the Marios website to book a personal stylist appointment and ended up spending 6 whole hours shopping! We got some really stylish outfits, blazer, coat, jacket, shirts, trousers and several pairs of shoes.

Alternations come free on all their items and the tailor is in-house and ready to fit you. So no separate appointment needed to get everything pinned to be taken in.

Approximate turn around time on alterations was 1 week, very fast and they shipped these items to my house so I didn't have to make a separate trip back to the store to pick up the alterations. Very nice!

My stylist was great. I tried on many different looks and chose some high quality pieces for my wardrobe.

Marios also provided me with a lunch while I was shopping. Which was a much needed break from the shopping!

I would definitely recommend anyone looking for a high end department store to come to Marios. This is the way luxury department stores used to be!

Thanks to everyone. I will be back!

PS Marios has impeccable security. A locked front door which security guard buzzes you in, and he stays posted at the entrance to filter out any criminal types (since downtown Seattle can be rough!) and the security guard will walk you to your vehicle when you leave with all your goodies too!

PPS - after reading the low star reviews from other people I just want to say that Marios welcomes all people, all creeds, all nationalities, all income levels. Marios is the top high end department store in all of Seattle (think Louis Vuitton), they treat all their customers with care and respect. But customers should expect that Marios will be operating at a different level than say, Nordstroms. And this is a very good thing! Nordstroms is targeted to a different audience than Marios is. Thats the whole point! --And book an appointment in advance you guys! You'll get the posh treatment you desire!
Honestly, I spent a lot of $ with Marios, but I also felt a little uncomfortable inside the store occasionally, but that was not because of the staff. I felt uncomfortable because I had never ventured in to a first class department store before. Where price tags are $1600, $3500+ for one item.
Just know what you're getting yourself into ahead of time guys and gals. If spending $10,000+ terrifies you, then yes, you probably won't enjoy Marios. But don't blame the staff because you feel uncomfortable, it's your personal reaction to all the feelings and sensations thats causes your discomfort. Talk to the staff, approach someone. Tell them what you are looking for! --Everyone is welcome at Marios!

This place just screams class. My fiance and I came in to buy his wedding tux, and we were immediately sat down, greeted with champagne flutes, and shown the signature Zegna suit fabric.

I really miss old-timey establishments that will take the time to get to know you, and walk you through the different options.

I come to downtown Seattle just to shop at Mario's. I buy all my suits here. I'm able to order suits and receive them quickly with no fuss. It's hard to find suits to fit my 6'5" frame and it's just easier to be able to buy suits that properly fit me. The staff can be a bit pretentious but it doesn't get under my skin. I'm just here to pick up some clothes.

Mario's is easily my favorite clothing store in the world. It may not be the biggest store (though the remodel really transformed the space), but the buyers pick such amazing pieces, the store managers merchandise the pieces so well, and the style advisors are fantastic. Chris has been my style advisor for about a year, and he has gotten to know what brands and styles I like, and makes great recommendations when I'm in the store (but he also reads situations very well, so he can tell when I am stopping in really quickly for one specific thing, and he doesn't try to up-sell me in those scenarios). If I see something I like from another store, all it takes is one text to Chris and it's waiting for me in-store a few days later. Likewise, Joyce has been helping my wife for the past year, as well, and she is absolutely fantastic. The beauty of having a style advisor like Joyce, who knows what my wife likes and what fits her well is that all of my holiday shopping will be super easy- all I have to do is set a budget and Joyce will take care of the rest!

Oh, and their sales are incredible. Being able to purchase Kiton, Isaia, Brunello Cucinelli, etc. for the same price as something off the rack at Nordstrom is just mind-blowing.

Was here yesterday for about twenty minutes looking to buy a tie for an upcoming wedding. In that entire time not a single employee greeted me or ask if I needed help finding anything, even though only one employee was busy with a customer.

I've had really good experiences at Mario's.

Now, you'll never see my purchasing a $300 T-shirt or a pair of $1000 white snakeskin Christian Laboutin wedges, but you might just see me over in the premium denim selection, wowed by the excellent assortment of premium denim and ALL the new cuts and washes in ALMOST every size.

I had no idea that they were such a powerhouse for premium denim. Every time I'm at Nordstrom downtown, I strike out on sizes. This is not the case at Mario's. Not only did I find the black skinny Hudson jeans that I've been in search of for months here last night, but I also found my size in almost every jean I picked up. And with brands like J Brand, Paige, Seven, and Hudson, how can you go wrong? They weren't any more expensive that the jeans they sell at Nordy's either and the customer service here cannot be beat. AND- they have the boyfriend jean (who came up with that name, anyway?), which is the hot ticket item this spring- so you can get those here too.

While most of the girly garb here is a bit (and by bit, I mean A LOT) out of my price range, I did see some fun lifetime pieces that I'd love to try on next time I'm in.

The men's floor boasts Prada and Hugo Boss which makes this a cool place to browse with your SO even if you're not looking to spend an arm and a leg... and if you're shopping here for anything other than denim, you probably will.