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Review Highlights
“Recently we were treated with great service from this location and more specifically Fernando and manager Carlos.” in 24 reviews
“Kenny and Carlos are extremely kind and professional and go above and beyond to ensure their customer is happy.” in 19 reviews
“running through the entire process and explaining what I could expect throughout, and gave timelines.” in 10 reviews
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About the Business
Luxury Auto Body is a full service collision repair facility located in the Serra Mesa / Kearny Mesa area just off of the15 freeway, on Aero Drive. We work directly for several major Insurance companies under a Direct Repair Program and take pride in having an oustanding reputation with all insurance providers here in San Diego. We repair all makes and models, with a strong backround in BMW, Infiniti and Mercedes Benz. Luxury Auto Body is an I-CAR Gold Class Facility (www.i-car.com) and OET Trained with an emphasis on the latest welding procedures. Our management staff is made up of highly trained and professional individuals with over 60 years of combined experience. We are claims specialists and can assist you with your claim from start to finish and are always available to answer questions and guide you through the process. Before you choose a repair facility, stop in an meet us and take a tour of the shop. We can educate you on what to expect while your vehicle is under repair.
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Overall rating
182 reviews
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- Kamlesh L.San Diego, CA01Mar 22, 2024
Gerard was so good!!!! Explained the entire process from working with insurance to picking up a shiny new car after repair. Gave consistent email and call updates.
Couldn't ask for more. Nice job guys.Helpful 0Thanks 0Love this 0Oh no 0 - Jennifer S.San Diego, CA2033Mar 30, 2024
Luxury Auto provided great customer service and did a wonderful job fixing and completing my car's body damage. Everyone was professional and friendly! Rigo was communicative, professional and friendly! He made my experience seamless and my car looks great! Thank you !!!
Helpful 0Thanks 0Love this 0Oh no 0 - Leon L.San Diego, CA9832Feb 14, 2024
I got into a car accident couple of weeks ago. I found this great auto body shop near my job site. Gerald was very kind and helpful. Him and his team brought my Lexus back to its luxury look! I highly recommend checking this auto body shop out! Thanks again guys!
Helpful 0Thanks 0Love this 0Oh no 0 - Hershell D.San Diego, CA24136Dec 12, 2023
After my Kiesha got hit, it was taken to Auto Luxury Auto body on Aero Drive for repair. Jared did an amazing job on getting the repairs done and getting the parts that were needed. It was washed and cleaned and came out looking brand new.
Helpful 1Thanks 0Love this 0Oh no 0 - Heath M.San Diego, CA032Nov 27, 2023
Gerard and the folks at Luxury Auto Body have taken care of our auto body repair needs on 3 occasions in the recent 2 year period. The shop communicates details and status updates frequently, to keep the customer informed of progress as well as any delays. The shop does very good work with excellent attention to detail. On one occasion, we did need to bring a vehicle back for some paint buffing/polishing, but the shop was on top of making the experience as seamless as possible, by coming to pick up the vehicle, and then returning the vehicle to our home when completed.
I absolutely recommend Luxury Auto Body on Aero Drive for All of your auto body repair needs.Helpful 1Thanks 0Love this 0Oh no 0 - Anthony D.San Diego, CA082Jan 3, 2024
Quality and best customer service, Edgar helped me a lot and they did an outstanding job on my Mercedes! It looks great and they're all nice. I really like that they support the police. Good job guys.
Helpful 0Thanks 0Love this 0Oh no 0 - Dan N.San Diego, CA022Nov 13, 2023
Gerard is super awesome to work with. Absolute professionals here at Luxury Auto Body. The color matching and bodywork repair on a Mercedes GLK has far exceeded expectations. This is the place to get your repair done worry free, . Thank you LAB.
Helpful 0Thanks 0Love this 0Oh no 0 - Norma S.San Diego, CA08Jan 23, 2024
I highly recommend luxury auto body. They did exceptional work on our outback Subaru. It actually looked better than it was. Edgar and all the staff were very professional and great to work with. They worked very well also with our insurance company don't look any further luxury auto is where you want to bring your car.
Helpful 0Thanks 0Love this 0Oh no 0 - Jonathon M.El Cajon, CA0195Oct 7, 2023
My car was wrecked in a hit & run and the damages totaled just under $12,000. I called LAB in a pinch because my car was in the tow yard and I wasn't trying to rack up a big bill. I don't have any pictures of the completed work but it looks even better than it did before I brought it in. Everyone I spoke to was very professional and helpful. Everyone was really communicative as well. I was nervous because I'm so picky about my car!! But the work is really great quality. The paint doesn't look cloudy/semi matte it looks shiny like it was straight from the factory!! It doesn't even look like any work was done. Overall LAB definitely exceeded my expectations and I will be recommending them to anyone else who's looking to get some body work done!
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