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About the Business
Lola's is a family owned and operated women's retail clothing store for all forms of fashion. We welcome everyone, so come visit our new location and see the stylish clothing we have to offer.
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Overall rating
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- Mar 27, 2018
This is the cutest boutique in Lake Geneva, with something for every age and reasonable prices. The owner helped my daughter and I without being pushy. She was very friendly and helpful and pointed out the sale items in the back of the store where there were good deals.
Cute, cute, cute!Helpful 0Thanks 0Love this 0Oh no 1 - Kim E.Lakeview, Chicago, IL116Mar 26, 2018
I just left this store and had one of my all time worst customer service experiences. As we entered the store, we were informed that they would be closing in half an hour. That signaled to us that we needed to hurry, which we found incredibly rude. We continue to browse. As my daughter is looking, an item falls to the floor. The salesperson yells at her to not step on it even before she has a chance to pick it up. Then the salesperson runs across the store. Rude once again. My friend and I tell our kids that we will go take a look downstairs at the comic book store. The salesperson then tells us that both stores have the same owner and if we don't want to support the business then we should just leave. All this unsolicited. To this point, we had said nothing to her, about her or anything disparaging about the business. JUSF RUDE again.
From what you read, the owner of this's business does a great deal to take care of her customers. I hope that will include addressing the terrible service that we received today.Helpful 2Thanks 0Love this 0Oh no 0 - Daniella D.Rockford, IL2582131654Mar 20, 2015
I just had a great shopping experience. The owner was working & she was super friendly & helpful. She helped me find items I would like and offers me help on determining which styles & sizes worked best. I had a fun time chatting with her & got 2 beautiful dresses I am excited to wear. They were reasonably priced with one brand new at $46 & one for $34 on sale.
This store has cute & on trend pieces for reasonable prices. The prices are not too cheap (poor quality) or too high like some boutiques. There is a good mix of everything a good boutique needs. I think she got it just right. Only thing I wish she had was more unique or hand made jewelry pieces. The jewelry was all costume.
Next time in town I will definitely be stopping back.Helpful 3Thanks 0Love this 1Oh no 0 - M P.Bell, CA019722Oct 11, 2018
Low lighting makes it hard to see the merchandise. A mish mash of cheaper clothing. Might appeal to some but will not return. In addition, the woman running the store screeches as her regular speech which is non stop - makes it hard to purchase.
Helpful 1Thanks 0Love this 0Oh no 0 - Judi T.Genoa City, WI031May 25, 2016
I was reluctant to shop in Lake Geneva for a dress for a wedding. I had not been impressed with my earlier forays at shopping in the stores in the area. But after reading the Yelp reviews I decided to try Lola's.
I couldn't be more pleased with the outcome! The sales assistant Joy was wonderfully helpful and the prices were extremely reasonable! Will definitely be shopping there again.Helpful 0Thanks 0Love this 0Oh no 0 - Adrian B.Downtown, Los Angeles, CA02May 27, 2015
This store is awesome! Especially the owner Laura is really helpful. You guys should come visit the store because there's a lot of great stuffs here that you wont see anywhere!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Amaliya L.Chicago, IL81154882Sep 7, 2009Updated review
I recently had the opportunity to revisit Lola's. The service here has definitely improved. The sales person on duty was much more friendly and familiar with customer service.
Helpful 3Thanks 0Love this 3Oh no 0Jul 8, 2008Previous reviewXtie and I had the opportunity to sneak away this weekend to head into town and shop. We had passed by this shop earlier and I had really wanted to see what it was all about.
Compared to most of the shops in Lake Geneva that offered women's clothing, this one was a bit more hip, trendy and didn't scream Tourist t-shirts or women's polo shirts, mom jeans and plaid shorts. I'm beginning to feel my age but not quite there yet.
At first glance, you might think that this store would fit in well in Wicker Park and might have some really cool vintage stuff as well. They don't, but they do have a few cool dresses to be had.
The prices were moderate, about what you would expect in a small boutique. I ended up buying a dress for $50.
I was a retail manager for almost 2 decades. There are certain things that I expect from salespeople and when I see these things, it really pisses me off. The sales clerk on duty violated all of them. I think that I would have bought more had the person working behind the counter made more of an effort such as greeting us when we came in, offering us a dressing room, etc, and at least fake that she did not hate being there. Instead she just sat behind the register, and only got up to ring me up. She was also wearing sweats with something emblazoned on her butt which is always a pet peeve of mine. Dress for work, not for lounging. I also can not stand when stores broadcast the radio instead of playing music. I don't want to hear the newscast or local radio ads when I am shopping. It just kills the shopping vibe.
Momentarily, I wondered what it would cost and if it would be profitable to open up my own store in Lake Geneva. Then reality set in. I should have done that in my past life. - Kristen B.Elk Grove Village, IL10282Feb 12, 2015
I have seen this place countless times but never bothered to stop in until now. Really great selection, cute styles, and friendly sales associates. Prices aren't bad at all. I will definitely have to check this place out more often.
Helpful 0Thanks 0Love this 0Oh no 0
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