Chong Liu, MD

Very experienced and patient focused professional medical doctor. She is very dependable and responsive to patient questions and medical care need.

I've been going to Dr. Liu for over a decade now. I highly recommend her. She has been there for me through thick and thin. She has is a knowledgeable practitioner and an excellent doctor. Her staff is great as well. Never have any issues booking an appointment and I'm always in and out quickly. 10/10 recommend.

Watch out patients, they are doing insurance FRAUD if you are new or not familiar with your insurance policy. They would do some useless check up on you to get the money from the insurance company. They did this to me and I found out!!! They apologized to me, changed my medical record and gave me my money back.

Zero star for this Dr. She is irresponsibly. After 28 hours waiting, Dr. Liu still don't have time to send my prescription to my pharmacy. HOW CARING IS THIS DOCTOR ??????

My first experience about Dr. Liu was hurry & no patience. She came in without talking to me but sent me to XRAY. After XRAY she came back said it look normal. She listened to my chest with 1 light touch and told me she was going to write me a prescription for antibiotics. Told me to come back in 2 weeks and I should have my annual check up. The total time Dr. saw me was only few minutes but most she talk was come back to see her, not a word on my illness. Of course, annual check up will give her chance to run all kind of tests on me.

I asked the nurse if she can fax my prescription to my pharmacy. she double checked my pharmacy's info and said she will enter to the system. I left and went to run some errant. it was 90 minutes later when I arrived to pick up my med. But I was told nothing send in for me. I called the Dr. office and I was told Dr. was very busy. OK I wait & wait for another hour still no word from Dr. I was very upset. I got home without any medicine. I was sick & cough all night.

I call my pharmacy this morning and still nothing for me. Call back Dr. office and was told Dr. was very busy. That gave me an impression how much the Dr. care for her patients. I can understand that she has many patients to see but after office hour should she take a minute to send in sick patient's prescription?

For me Dr. Liu just want to get patients in but not really care for them. Avoid this Doctor.

Dr. Liu has been my family doctor for over three years now and I am so glad I made the choice to go to her. She makes her patients feel comfortable and she is easy to talk to. Unlike some doctors offices, she is fast and efficient. I love that each time I visit, I am in and out quickly.

While Dr. Liu has a great 'bedside manner' and is respectful of her patient's time, the thing that really stands out to me is how she truly is able to correctly diagnose a myriad of problems. From missing toenails (ouch!) to hormones, she is always accurate with her treatment plan, which is much appreciated.

Highly recommend.

Patients beware. 2 stars only because The Doctor is quick and great. Her staff not so much. Maria is very rude, cuts people off, witnessed it and experienced it myself, no care, no concern, no compassion. No help. Rude to her trainee, rude to patients. Has no patience. Not helpful with billing questions, copays or explanations of any sorts. At least pretend like you care. At least pretend like you're willing to listen or help.


Again, doctor is great, if you need to go to her, try your best to avoid dealing with the front desk staff. Maria specifically.

This is the worst office I've ever had to deal with. My mom is a patient and she asked me to help her get a couple of referrals, because she had been waiting for them for over a month, and they wouldn't send them!! The staff here is rude and doesn't seem to know what they are doing. They ended up sending partial information to the specialist and when we called the specialist, they said they only received a fax with my mom's name and phone number, not even the reason for the referral. Then they referred my mom to a doctor that wasn't even in her insurance network. We ended up having to ask the doctor to mail out the referral to our house, so my mom could see the specialist. When I spoke with the doctor to explain our frustration, she kept placing me on hold for over 20 minutes at a time, and when she would answer again, she would just repeat what we already knew. She is so rude and doesn't even let you talk, and she even hung up on me while I was talking. They will take your copay and your insurance's money, and they won't do their job. They don't care if you need medical attention, or if you don't feel well. If I could give them zero stars, I would. Cross posted on Google, I don't want anyone else to get screwed by them.

AVOID this doctor if you don't want to deal with billing issue! The doctor may seem to be nice but the staffs there messed up my copay amount, billing codes etc. This is any patient's worst nightmare! I was given an email address that their staff later claimed "no one really check that email" when I called and tried to clarify the billing issues with the doctor office. They always respond by saying 'need to check with doctor', promise you to get things straightened out but turns out nothing have updated. I made hours of calls with LabCorp, my insurance company and this doctor office, and at the end I had no choice but give up since I do not want to spend another hours to argue with them and risking the bill going to collection company!

Zero star if I could. Made an appointment to see Dr. Chong Liu because she was only one that available for the same day appointment. It turned out to be her assistant, I would prefer to know ahead of time if the person that I would be seeing and paying is her assistant. Plus, is her assistant even licensed NP? I came in to see a lump on my neck, and why is it there, her assistant then asked me if I wanted to get it removed. What?? I don't know, shouldn't you exam first?

Dr. Chung Liu got me in super fast by the next week. I went in for a physical. All the nurses and everyone helping me at the counter was vary pleasant.

The gentleman that was drawing my blood did not hurt me at all, I barely felt it.

Dr. Chung Liu asked me if I had any questions or if I needed any help with anything she was very nice through the process.

The office itself is very nice and clean.