Liberty Lock Shop

We had Robin take a look at our car keys as we were having issues with the car key alarm. The service was remarkable and very much helpful! I've called them earlier in the morning and they've answered all my questions that I've had.

Robin was very fast and efficient!

The products and value as if new!! Definitely will be coming here often and sharing the business card!

P.S. I've called other key shops and this one specifically was able to have our issues resolved quickly and smoothly!

I would say this place is very valuable for its fast service, understanding people behind the desk and very efficient!

Our second time using this locksmith service, I needed to bring the lock in to be keyed and most of the other services were mobile with no store front so a service call would have to be added to the cost!?! I was in and out in 10 minutes with a small fraction of the price I could have paid. Made a dumb joke about a lady locksmith couldn't/wouldn't be a burglar (dumb on several levels) and saw an inventory of SERIOUS lock type hardware around the walls, and was happily on my way. I still miss the old locksmith in the old Sears Store on Main Street in Houston, but this is a nice southeast side business we'd go back to any day of the week.

Very nice people. Very helpful and pleasant experience. They know what they are doing!! Customer service is clearly important to them. I'll definitely be back when in need and will recommend.

Due to a miscommunication between husband and wife and who had the keys (they were on the counter with my hot coffee), we were locked out of our home. Called Liberty Lock Shop. From the call being answered, the customer service exhibited was excellent. They were super fast in arriving & getting us back into our home. We DEFINITELY recommend them.

They responded within twenty minutes but it took over hour and a half to get us on our way. I think it's usually faster but they locksmith had some trouble getting our ignition pulled apart.

We gave Liberty a call after somehow locking ourselves out of our house. Josh was at our house not 5 minutes later. He knew exactly what to do, and after a few minutes of work we were back in our house. Very impressive!

Both Josh and the person who answered our call were professional and courteous.

Josh mentioned that they have many other services, and I intend to give them a try again, hopefully in a less stressful situation!

Professional family business who knows what they are doing and tell everything's as is ,no be recommended for key and car issues

Called on a Wednesday for a Saturday rekey. Service was on-time, fast and professional .

When I called to have someone come out and change the locks on my home, I let them know that I had somewhere I needed to be by 11:00 that day. She told me they would be here as close to 9:00AM as possible. The gentlemen showed up at about 8:35 and they were gone before 9:00. I appreciate them taking my schedule into consideration and making it possible for me to make my appointment on time.
I would recommend them to anyone who needs a locksmith service!

Liberty came out to my home the day after I called and re-keyed all our doors. They would have come the same day but we were not available. I had called around looking for quotes and had spoken to some other person who quoted a higher number. I told them I was going to work with Liberty and I did not need their service. The "unknown locksmith" showed up the next morning and said they were an independant contractor working for Liberty Locksmith. He insisted he was with Liberty but I thought it strange that he was working out of the trunk of his car! I called Liberty and they informed me that was NOT their guy. Robyn from Liberty came over the house right away and chased the scam artist off (He was not even a licensed locksmith!). She explained this happens all the time when you get quotes from the "24 hour service places". Robyn saved us from getting taken for a ride. Beware the locksmith that cannot show you his license and works out of the trunk of his car!!!