Ledo Pizza

I am a fan of Ledo Pizza. Have been a patron since going to the original in Adelphi. This one, however, is quite possibly the worst pizza restaurant I have been to. This is not representative of the food that I have grown to live from Ledo's. I have tried it multiple times and each trip is worse than the previous. Ledo's really needs to do a better job of making sure their franchises are keeping the standards of the original. Do yourself a favor and skip this Ledos. Get a frozen pizza instead.

If I could give this Ledo's a negative rating, I would. Every time, every time, every time, did I say every time...I go to this Ledo's the salads never have green lettuce. It's like they chop off the green portion, take it home for themselves, and sell you the white portion of the Romaine lettuce. I don't understand why they can't serve fresh food. I told my son NOT to buy this salad if it wasn't green. He wanted to be sure I had something to eat. Well, I could barely eat it because every thing that should be green is white (less the blue cheese dressing). I have made a vow not to patronize this Ledo's again. Isn't the tag line, never cut corners? This one lied!!

Wow just Wow. I remember going to this place about 10 years ago. The food was good and the service was decent. This Sunday I ordered a large veggie pizza over the phone. The call-taker says, "20 minutes." I get there in 25 minutes. My pizza is sitting on the conveyor belt. The lady says it will be out soon. I walked back to my truck, parked it in a spot and walked back inside only to see my pizza still sitting on the belt. The lady walks around to the other side of the window to put my pizza in the box. The entire time to adult workers are just standing there. The one guy started to put it in the box and the lady finished it off by closing the box. No other customers in the store. The Owner just stood there the whole time as if he didn't even see me (awkward) This is below average service. None-the-less the was dry and could have used cheese (if there was a little more cheese I would have said it could have used more cheese.

... I will never go to this Ledo's again.

This pizza was burnt and taste old. I believe they sold me a pizza that someone else rejected. They've burnt the pizza before and I went back because it's convenient, never again. DO NOT visit this location.

The ledos by my house is terrible. Expensive, long waits for food, and at least this Philly I got looks like I am going to be able to eat in 4 bites. That's like 4 dollars a bite smh!

Metal pieces baked into pizza. I am highly disturbed earlier tonight my family member bit into a piece of metal in his pizza and spit it out which I thought was a rarity. He called to inform the manager who will be checking on issues with the oven or how this could be happening. I decided i would take a chance and eat a piece and I also bit into another piece of sharp twisted metal. This is very scary my kids were eating the pizza as well! I am not sure if their oven is falling apart or this is being purposely baked into the pizza by a disgruntled employee. Nevertheless very worrisome!

Glad I don't live in the Ft Washington area where this location would be my local Ledos. Ordered from this location due being in the area for other reasons and not wanting to pass my house to go to Marlow Heights or go out of the way to Clinton. Let's just say I should have went to me normal locations.

Ordered pizza, wings, and a grilled chicken salad. Pizza was avg; didn't seem like enough cheese was put on the pizza.

The amount of salad was less than what is normally provided at other locations and this salad had very little chicken. Maybe they were running out of chicken and spreading it thin. I found two straps of chicken and like 3 tiny chopped pieces. Normally my wife and I can split the salad; not the case this time around.

The wings were awful. It was more like pieces of wings. Broken wings, really! The part of the wing that resemble a "chicken leg aka drum" were mostly all broken. It was like small chucks of meet with no bone to hold onto. In some cases the whole bone was there but half of the meat was missing. They should have just served flats if that was the case. To top it off the chicken was really dry.

Needless to say I will not visit this Ledos again. With this pandemic going on, they weren't all wearing masks, and they didn't have a plexiglass shield up in front of the registers like the other locations.

Though I stopped using the Fort Washington Ledos over 2 years ago due to despicable customer service. My family ordered pizza and pasta dishes and asked me to pick it up. So, I did. Once I got the food home the pasta tasted like... the way a dirty dish rag smells.....rancid, like it had been sitting in bacteria for days. We called and they said to bring the food back and they would refund our money. I only took the pasta dishes back, the pizza was ok. Of course, just like 2 years ago, the owner tried to weasel out of giving me a refund. Pulled out a portion of prepared pasta wrapped in plastic and said "Look, this is the pasta". I told him I don't care just give me my refund.

I usually get a salad or pizza and from this location and they're usually mediocre- not like other locations. And I've seen him pull out a bundle of pasta before, showing a customer. I remember thinking " how odd of someone to ask to see the pasta". But apparently, this is his go to argument, like it's going to make someone say "Oh! Is that the pasta?? Oh in that case, it's ok if it tastes like someone threw it up into the container. I'll just eat it and get sick."

Cooked food can only be kept a certain number of HOURS before it has to be disposed of. To me, an unmarked bundle of prepared food says "I'm being kept until I'm used." And that's exactly what it tasted like, old noodles that had been kept in the bottom of an unwashed container for days.

He then has me sign a piece of paper and says my name is going on the WALL (like I stole something) and I can only have ONE refund. I told him he will never get another opportunity to HAVE to issue me a refund. I will NEVER use the Fort Washington Ledo Pizza again. If you're having to issue so many refunds, maybe you should change your disgusting practices. Stop trying to sell people garbage instead of throwing it away. This location gives this food chain a bad name.

Had Ledos tonight. Ordered a chicken pizza. Really Ledos come on now, this is more like a cheese pizza with chicken droppings here and there. Do better!

During COVID-19 their service was okay. They mixed a few customers order up which delayed your order. I normally get good service at this location so that's way my rating was low.