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Drs. Kenton And Sara L.
From your very first visit, you'll understand why our patients are such fans of our practice. We use state-of-the-art digital X-ray facilities to pinpoint your pain or musculoskeletal weakness issues, enabling our chiropractic staff to provide treatment catered to your problem and severity level. You won't find a one size fits all approach in our treatment rooms - we understand that each body's internal structure is as unique as the person supporting it, and strive to deliver the best results possible in every patient's case. Our ultimate goal is health, safety and comfort in both our patients and community - you may have even spotted our team at complementary chiropractic screening events around Asheville. Give us a call now.
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- Melanie M.Asheville, NC11914Sep 9, 2023
I went into my first office visit with a lot of trepidation. In fact, I wanted to run away and hide in my car. I've had terrible back pain and Fibromyalgia for 30 years, so I've made the rounds of any doctor in Asheville that might could help me, including a chiropractor, years ago. But I stuck it out. I think I'm glad I did. Dr. Claire is so sweet and passionate about what she does. She seems to care a great deal. So, she put me at ease. She didn't do anything at my first visit, other than getting to know me and using a TENS unit for a few minutes. I agreed to come back, although I was disappointed that they didn't bill my insurance for my first visit. The doctor told me what procedures they offer and was upfront about the costs, the number of visits she would recommend, and what insurance would pay for. She also told me what financial plans they offer and that they would work with me.
The second visit, she adjusted my back. (And they were able to bill my insurance for it.) So, I'm going to go to some more visits and see what happens. I was in a lot of pain for the next several days, but I expected it, because it's something new for my back, and I learned to live with it.
The office is very clean and bright and soothing. It almost feels like going to a spa. The loud noises from some of their procedures are a bit jarring, especially on your first visit when you're nervous. I feel good about recommending them and I highly recommend getting your visit with Dr. Claire.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kenton L.
Nov 26, 2023
Melanie, thank you for the review. We work very hard to help to help patients feel comfortable and understand any service before we provide the care.
- Romelia W.Asheville, NC03Apr 24, 2023
This is the best care ever. Dr. Sara Lawson works on every aspect of the body that she, with her great knowledge, knows just what to do to adjust the body. Not only does she help with my back pain, also helps with my shoulder pain, leg pain, hip pain and foot pain. Once I see her I feel so much better. I would highly recommend this practice to anyone. So many people have uncertainties (just as I did) about chiropactic, but I am here to tell you, you won't regret it.
Helpful 0Thanks 0Love this 0Oh no 0 - Gavin S.Fort Mill, SC01Jun 28, 2023
Let me start by saying I never write reviews for any places but I felt a need to write this to save other people time and money. If you'd like to know why I felt a need to write this please read this review entirely.
I was a new patient here about 3 weeks ago, got a pinched nerve in my lower back and needed a new chiro in the Asheville area because I just moved here. I got realigned the first time I went to see this office and it helped. The next 2 times I went the Chiropractor I saw did not do any adjustments besides my neck because I was "too inflamed" in my lower back. I was told by the chiropractor that I would need to see them 5 times before I started to notice any relief. The second and third time I went I got zero pain relief because we didn't do any adjustments. The third time I went they added on this "K-Laser therapy" which apparently gets better the more you do it. So I wouldn't notice results from it until the 5th or 6th time. Oh and let me add that this Laser therapy cost 60$ each time you do it and insurance didn't cover it. So I was gonna have to spend near $400 on it before seeing any results. They use a laser to emit light into the area affected for 5 mins and it's supposed to help with inflammation. Yeah sounds super legit, huh? I left feeling no relief in my lower back and ended up going to an orthopedic doctor who prescribed steroids to help with the inflammation and after I picked up the prescription and took the pills I immediately started to feel relief.
As far as I can tell this place was trying to rack me for $1000 and honestly that's all I think they cared about. DO NOT GIVE THIS PLACE YOUR MONEY.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kenton L.
Nov 26, 2023
Gavin, as the owner of the business, I am certainly sorry you felt this way. Our office works extremely hard to provide the highest level of service. We are passionate about the care we provide our patients and the experiences they receive. I am very sorry this is not the experience you perceived.
According to your file, on your first visit you rated your pain a 10/10 and described it as right sided low back pain that radiated to your thigh. Dr. Claire worked hard to give you the standard of care you deserved and needed on the first visit including a consultation, exam, low back x-rays, an adjustment and therapy. Most patients respond quickly to the treatment. On your follow up treatment, you were still in pain. Taking in consideration your discomfort and prior injury, she followed the standard of care to not manually adjust your low back but to adjust what she could and offer you the therapy. The 3rd visit was similar, she tried to adjust you, she felt you were so inflamed and tight that providing a manual adjustment to your low back was not the appropriate course of action. She suggested doing some Class 4 Laser Therapy which is designed to decrease pain, inflammation, and accelerate tissue healing. This is a fantastic therapy, offered in many clinics, and usually priced MUCH higher. This is the only service offered in our office that is not covered by insurance. Yes, this treatment comes with a $60 charge and offered in a series of 6 treatments. However, she was just trying to see if you would respond to a single treatment so you would able to receive a low back adjustment on your next appointment and did NOT charge you for this service. Her recommendations of 6-8 adjustments and laser therapy was completely in line with the standard course of care and what we have found to be extremely successful over 23 years of service to help patients not only feel better but recover.
Again, we take patient care extremely serious and I am sorry you felt the way you did about your experience. We will discuss this situation as a staff to find a way to make sure no future patients feel this way. I wish you the best and hope you are doing very well. - Dr. Lawson - Nucia L.Asheville, NC82911Mar 17, 2020
I have been a loyal client with Dr Kenton for two years now. I have suffered from chronic pain most of my life which requires monthly Chiropractic care. Dr Kenton has the best precision when it comes to adjusting. I always feel safe on his table and confident he knows what he is doing. He is both friendly and incredibly professional. I know he loves helping people and is always trying to make sure we are making progress. The staff are wonderful as well. They are very friendly, and very quick to do their job. I have never been in a chiropractic office before that runs on time like they do here, while maintaining a genuine relationship with their clients. It is my hope that more of their enthusiastic clients share their positive reviews here as well. A two star review is not reflective of this establishment.
Helpful 0Thanks 0Love this 0Oh no 0 - Leah G.Asheville, NC03Jul 16, 2018
Dr. Lawson is a great chiropractor, and the office is very professional. I recommend this center highly.
Helpful 0Thanks 0Love this 0Oh no 0 - H B.Fletcher, NC07Jul 20, 2017
Dr. Sara and Dr. Kenton are both fantastic. In just a few short months, I was feeling great again! The entire staff is absolutely wonderful and I always look forward to visiting. I've been to several chiropractors in the past, but these guys are top notch. Give them a chance, you won't regret it.
Helpful 0Thanks 0Love this 0Oh no 0 - Charlie H.Asheville, NC0177Dec 9, 2014Updated review
After going there for almost a year and spending over $600 for $50 visits, I realized it wasn't really helping my heartburn. My backpain wasn't gone either. I decided to visit a back doctor in Asheville. They looked at my back and saw that the muscle on one side was larger than the other. Then they had me walk to check out my gait. She noticed that my gait was a little funny. She then measured the length of my legs and found that my left leg is a whole inch shorter than my right. She gave me (for free) 2 heel shoe inserts to lift up my leg. Within a week my pain was gone. It's been 3 months and I haven't had any backpain since. Wish I hadn't wasted $600 here.
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Kenton L.
Jan 27, 2017
Charlie, I wish your experience would have had a better outcome. Sorry for not being able to meet all your needs. I hope you understand that we work REALLY hard to provide the best care in a professional manner. My wife and I have dedicated our professional life to doing so. We continue to sharpen our skills and provide the best in chiropractic care. We have added some new services including the K-Laser, class IV laser therapy. This can be very useful for patients that have pain that is not responding well to other types of therapies. If I can be of further service in the future, please contact me. Best wishes. Sincerely, Dr. Kenton.
Jan 8, 2014Previous reviewI really like going here. I feel they take care of you. Helped my heartburn and back pain. I wish my insurance covered more though, because I would go more often. They do have a discount plan for a full year and seem to push that a lot. The staff is extremely nice too.