Lasiter and Lasiter Plumbing

My bathroom is flooded but the technician who called me back, rather promptly I might add, politely told me that he would not go into a flooded bathroom and get contaminated. That the bathroom needed to be cleaned up beforehand. If this guy is worried about getting contaminated then he needs to pick a different career.

Craig replaced our garbage disposal unit and sink drain. Did a great job and was punctual, very pleasant and knowledgeable. Cleaned up area afterwards.

Would highly recommend Lasiter and Lasiter for any plumbing needs!

I have used them 3 times so far. First time was good and I left a good review after that service. However, the second and third time I hired them were both weird. They became very combative and started insulting me personally over the phone because I asked them a question. Not to mention that the problem was not resolved.

I will no longer recommend this company to my friends and family.

It's rare to find a company who does what they say they will do when they say they will do it and keep you informed of the project's progress. Lasiter and Lasiter is that company. They fixed an issue that came up from the winter snow event. I couldn't be more pleased!

I hired Lasiter & Lasiter Plumbing for my plumbing needs when I moved into my salon.  They really went the extra mile to accommodated my scheduling needs for the move-in.  They were also able to box-in the exposed pipes for me to make it look nice.  Friendly, and professional at a great price.  I highly recommend them, and I will be using them again for my next plumbing needs.

Wonderful service every time! I appreciate their attention to detail and conscientious employees.

Extremely ethical business!

Stands behind their work, great workmanship.

I have never experienced such great Customer Service

Polite. Efficient. Good worker. Have had them out twice to help me with getting moved in.

While digging in my yard on Memorial Day 2018, I hit a water line and had to have Chaz come out on call. He showed up and handled the job very quickly and professionally. So glad we were able to get the pipe fixed in a hurry, with such great service!

I will stick to the facts:
1. Out of the 3 times they came to my house, they were late twice. Each time I was given a three hour window.
2. They give free estimates. Although, they charged by the hour at a rate of $150/hour. Curious to know if others actually receive by the job estimates.
3. On the day of the job they arrived about 45 min. late, outside of the three hour window.
4. Needed valves and fixtures changed for the lavatory and a spout leak and fixtures repaired for the shower.
5. The lavatory was repaired in under an hour, however the tub area is where we encountered problems.
6. After 2 1/2 hours I still have a shower leak and they broke a part that was working before they got there (diverter?); two out of three fixtures were replaced; they left the middle shower fixture off. All fixtures were in place before they got there.
7. He attempted to explain how they broke it and why the spout is still leaking but at that point I asked for fee, paid my bill and they left.

My opinions:
The staff that I encountered at this company was extremely nice. The primary plumber apologized profusely for botching the main job to the shower while the secondary plumber (whom I believe is responsible for breaking the diverter) quietly excited the premises. They were willing to keep charging me by the hour to fix something they broke. I am disheartened by what transpired because I was genuinely excited about using Lasiter and Lasiter Plumbing. I will never call them back and will never recommend them to others. I am currently looking for plumbers to fix the spout leak as as well as the diverter that was broken by the L&L plumbing crew.