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About the Business
Whether their native Cincinnati roommates introduce them, or they stop by on their own, we’re where generations of University of Cincinnati Bearcats first learn to love LaRosa’s. For more school years than we can count, we’ve been a staple on Short Vine. We specialize in pick up and delivery orders only. It’s an easy in, easy out for a pick up order. But, if you can’t stop, we deliver throughout the neighborhood. Select from our entire menu of LaRosa family recipes, from our famous pizza and hoagys to pasta, salads and more.
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- Eddie C.Cincinnati, OH0106Mar 2, 2022
I'm a Cincinnati native who lives across the street from this location. Super convenient to order online and walk to pick-up. Always ready in the promised 15 minutes. I love the "Just right combos" because I can get half a hoagie, fries, and salad for less than $8. Sometimes I'll add a small pizza and still less than $20. Food is always as expected; good. Employees are not always very friendly, but I empathize with food service workers.
TL;DR convenient order and pick up, fair prices, good food.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carrie S.
Mar 2, 2022
Hi, Eddie - Thank you for your review. We're so glad to hear that you've had great orders with our Clifton pizzeria. We appreciate your understanding with the less than ideal customer service. We'll share your review with our Clifton pizzeria. We hope you have a great rest of your week and look forward to serving you again soon.
- Jul 7, 2020
Visiting from out of town for the holiday weekend; my nieces and nephew wanted pizza for dinner and from the excitement on their faces I was in for a treat. As for me . . . I didn't share the same sentiments.
Tired of chicken and surely not a pizza fan, I opted to have the Ziti Chicken Alfredo. How bad could this be I thought! Upon opening the container it looked horrible. How dare you serve this food to a frequent customer! The pasta was cold, mushy, and lacked so much flavor. It reminded me of jar alfredo tossed in chicken slices and overcooked pasta. I took one bite and immediately quoted "please go get your money back"!! Too bad neither of us had the time to return, otherwise I would've gotten my money back for this dish alone. It did not come with a salad per its suggestion and the garlic bread I received was actually warm.
We did order cheese pizza, with bone-in and boneless wings with this order too. I tasted the plain and bbq wings and the flavor was really good. I was hungry and annoyed and went to sleep on a empty stomach. Someone either needs to carefully monitor the meals that are going out the door or this dish needs to be removed if this is what its preparation is when one orders this dish. IT WAS HORRIBLE, INEDIBLE, AND LACKED SEASONING!!
Too pissed and annoyed to take pictures because I didn't know if I was going to do a review or not, however I am here! I'll continue to let my little family visit here, but whenever I come into town this place with be a smooth NO for me. Happy eating!!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carrie S.
Jul 7, 2020
Hi, Torya - Thank you for taking the time to share your experience. Hearing back from our Guests is the only way we can improve what we do. We're terribly sorry to hear you had such a disappointing experience with us today. We didn't provide you with the delicious meal we want all of our Guests to be able to expect when they visit LaRosa's! We'd like to ask you to please submit the form at the following link: bit.ly/socialmediacontact, so we can address what happened with our team and hopefully make this up to you.
- Adrienne P.Louisville, KY1053106Apr 2, 2021
We were staying in downtown Cincinnati for a night and decided to order pizza. I grew up eating LaRosa and always loved it. My daughter had never tried or was little when she did and didn't remember. Food was fantastic! Hot, well portioned, arrived on time. The salad with garlic dressing and the cannoli was our favorite
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Carrie S.
Apr 2, 2021
Thank you for choosing LaRosa's, Adrienne! We're thrilled to hear everything was great for your daughter's first time giving us a try. We hope you guys will come back and visit us again soon. Safe travels!
- 134146490Nov 3, 2019
Came from out of town and wanted something to eat for dinner. Looked up some places and was referred to this place saying it was delicious. Well, we decided to walk since it wasn't that far. We walked up to the place thinking we were going to be able to sit down and eat, but NO! There was sign that said "Dining Room Closed." There was just a counter to order. That was disappointing since now we had to figure out how we were going to eat our food since the area was a little sketchy. We got boneless BBQ wings and I have to say I don't know what they use for BBQ sauce, but it tasted more like sweet and sour sauce. We got the lasagna and the portion was not as big as they said and tasted like store bought frozen stuff. The bread was not garlic bread, but just lightly butter toasted bread. It was very disappointing.
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Carrie S.
Nov 3, 2019
Thank you for taking the time to leave us a review. After all, hearing from our Guests is the only way we can improve! Unfortunately our Clifton pizzeria did permanently close the dining room several years ago due to fewer and fewer Guests visiting it, and the pizzeria does only offer delivery and pickup now. We're sorry to hear that you were so disappointed with your order, and we will be sure to pass along your feedback to our Operations Management Team at the Clifton pizzeria. Please use this link to get in touch with us and we will make it right for you: bit.ly/socialmediacontact
Thanks for being our Guest! - Katie H.Washington, DC116518127651Mar 31, 2018
I'm Cincinnati both and raised and grew up eating this pizza. But I was never a fan before. I wasn't crazy about their crust and (as a vegetarian) I was very unhappy to find pepperoni hiding under the cheese on what I thought was a plain pizza.
But this place knocked it out of the park for us when we visited to celebrate my dad's birthday. We had no problem getting a table on a gloomy Saturday evening in February. This restaurant is family friendly - the perfect place for us. High chair for the kiddo, very friendly service and a couple other families in the place (not overly crowded or loud!).
We decided to get two medium pizzas. I knew I wanted to try one of the other crusts they offered. So we ordered the bacon chicken ranch pizza with medium crust and the meat lovers pizza with thick crust. We loved it all! While dad preferred the meat lovers, hubby and I were crazy about the ranch! Also both the medium and thick crusts were fantastic! So much better than their original thin. It had a great chee to it, instead of being overly crunchy.
We will definitely be returning to La Rosa's on a more regular basis. Hubby wants to try their little rolled doughs and I want to try their Montgomery Inn pizza!Helpful 8Thanks 0Love this 3Oh no 0Business owner information
Carrie S.
Mar 31, 2018
Thank you for taking the time to leave us a review. After all, hearing from our Guests is the only way we can know we're doing things right! We're glad you chose to spend you dad's birthday with us, and it's great to hear we did such a good job! We will be sure to pass along your feedback to our Operations Management Team at the Clifton pizzeria. Any time you have feedback you'd like to share with us, good or bad, please visit www.larosaslistens.com. Thanks for being our Guest, and we hope to see you again soon!
- Elaine C.Louisville, KY1597131Oct 13, 2019
Recently stayed in the OTR neighborhood on a visit to Cincinnati. Wanting pizza delivery, we happened upon LaRosa's as it was one of the few delivery services available.
Online ordering was easy through the app. Delivery boy called when 5 minutes away. Delivery was timely.
Chicken bacon ranch pizza was delicious. Cheese with one topping slightly overcooked and not nearly as good. Mozzarella sticks were decent - most fried foods don't "deliver" well. Cookie was excellent. Price reasonable.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carrie S.
Oct 13, 2019
Hi Elaine - Thanks for your review! We appreciate the feedback so that we can make improvements where we need to for the service of all of our Guests. We're glad to hear that most of your order from our Clifton pizzeria was good; however, we're sorry that one of the pizzas arrived overcooked. We'd like the opportunity to make things right; so if you could please, at your convenience, go to bit.ly/larosaslistens and fill out the short survey about your visit. Thanks again, and we look forward to hearing from you soon.
- Courtney P.Cincinnati, OH17130956Dec 11, 2018
This location SUCKS!
Larosa's isn't as great as it used to be and it never helps when the customer service you've received is crappy too.
I ordered for pick up which has a 15 minute window. I arrived a little over 20 minutes to be told that my order wasn't ready and that it probably wouldn't be ready for another 25 minutes. I asked for a refund which caused the woman behind the counter to stare at my blankly, walk around for a few minutes, and then return with my order. Ummm what?
What's even more disappointing is that when I got home the food was cold and incorrect. I had no way of getting back to this location and upon going online read that they had temporarily closed. I call their number to speak with a manager. I request a refund and he tells me I will have to speak with someone at that location. HOW CAN I TALK TO ANYONE IF THEY HAVE CLOSED????
Settled for a credit but I don't even want to have to eat Larosa's again. TERRIBLE! I know this is the campus place and they are often busy but there is no customer service...even from the call center. It's gonna be a while before I voluntarily eat this place again. There is better pizza in the world.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Carrie S.
Dec 11, 2018
Hi Courtney - Thank you for taking the time to tell us what happened. We always appreciate when our Guests let us know what went wrong so we can do our best to make it right. We're very sorry for the disappointing food and service you received from our Clifton pizzeria. Please give us another chance to make it up to you by submitting the form at bit.ly/socialmediacontact and we'll do our best!
- Fushcia H.Charlotte, NC41180242May 16, 2019
I stopped in for lunch to order take-out after attending a Cincy Reds game the night before (if the baseball team strikes 11 players out, then you get a free personal pizza). They pizza was small, but for lunch it was perfect. I got the pan style crust, mushrooms and red peppers (+0.80 for second topping). The wait was about 10 minutes and I thought the pizza was good. The crust didn't have any flavor which was a bit disappointing as pan crusts usually have garlic/butter to give it flavor, but it tasted fine otherwise. They bake the pizzas with ingredients under the cheese and have your standard selection of veggies for toppings. I'd order again and try a different crust next time. Good, solid pizza, but nothing to write home about.
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Carrie S.
May 16, 2019
Hi Fushcia - Thank you for taking the time to share your experience! We really appreciate hearing back from our Guests because it teaches us what we do well and what we can improve. We're glad to hear that over-all you enjoyed your experience at our Clifton pizzeria! Just so you know, you can always request to have Garlic Butter brushed on the crust of your pizza to give it that extra something! We hope we get the chance to serve you again soon. Keep telling us what you think!
- Dave G.Cincinnati, OH538Mar 9, 2021Updated review
I placed a order for Delivery Online at 9:17 PM.
It wwas promised in 30 to 40 minutes.
It arrived at 10:25 PM.
Iwas given a $7:00 adjustment. It still does not make up for cold fish.
The Clifton stores has issues.
St.Bernard is closer but I am forced to use Clifton for delivery.
Same old story at this location. After uther review I was given a $20.00 Credit by Customer Service.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carrie S.
Mar 26, 2020
Hi, Dave. Thanks for reaching out again. We're very sorry to hear about the disappointing experiences you've recently had with us! We haven't been meeting the standard we try to live up to with each and every order, and now we need to make things right. Please write to us with your order information at bit.ly/socialmediacontact, so we can better address these trends with our Team and hopefully give you a reason to choose us again.
Oct 30, 2020Previous revieworderid: 358
delivery
clifton
estimated delivery:
35-45 minutes
order to be delivered to:
hc 228 - 440 lafayette avenue
cincinnati, oh
special instructions: building is restricted / down the driveway at 440 lafayette ave. at the bottom go right up the hill past the patio to the dead end. enter the health center thru the sliding glass doors / go right to the nurses station.
qty name price ext. price
1 each 5 wings $ 5.89 $ 5.89
hot-garlic
ranch
*$4.00: cheesy flatbread/5 traditional wings $ (1.89)
1 each steak hoagy $ 7.19 $ 7.19
wheat bun
*well done bun*
mayo
*[on side]*
provolone
tomato
lettuce
2 x pickle
black olive
green olive
bacon $ 0.75 $ 0.75
garlic butter on bun
*save 10% off $15 or more $ (0.98)
1 each french fries $ 1.75 $ 1.75
ketchup on the side
well done
1 2 liter bottle diet coke-2 lit $ 2.99 $ 2.99
*save 10% off $15 or more $ (0.29)
subtotal: 15.41
discounts: 3.16
delivery charge: 3.00
tip: 0.00
tax: 0.22
total: 18.63
payments: 13.63 hoagy did not make the trip. this location seldom gets a delivery order correct. i have been a loyal customer since 1970.Oct 13, 2020Previous reviewplaced order on 12 october 2020 order # 123 . again they forgot the two liter. two items made up the order and they forgot one. i did call 5133471111 and they had the driver return. for those of you who this i am being petty since april 2020 approx 49 orders / over $840.00 spent so yes i would like my orders delivered in a timely fashion, all sauces included, if i ask for well done that is what i want. they have sent me credits but the clifton location is lacking. i just expect to get what i paid for and last friday they screw up an order and accuse me of stealing two liters and expect me to pay $3.00 for a order i did not get.
Oct 9, 2020Previous reviewthis location is ridiculous as far as deliveries go. no follow up, no quality, hapless. i have contacted the main office and all they have is excuses. ##### two hours to get my refund. order was for $18.43 and they sent $9.00. i should not have to pay for a delivery charge or for two 2 liters i did not receive .
Apr 4, 2020Previous reviewWings a chessey bread was perfect.
No dipping sauce with cheesy bread so next time you owe me a cup of ranch dressing.
Driver did not call so I could send someone to the door. The facility is on lock down due to Covid-19. Yes they should have had the door locked but the driver should not have entered the facility.
Please review this with all your drivers.
O2 APRIL 2020
ORDER ID 159
Wings were perfect.
They did remember the dipping sauce.
CAN YOU PLEASE ASK THE COOKS AT THE CLIFTON LOCATION THAT IF A CUSTOMER ASKS FOR WELL DONE PLEASE MAKE THEM WELL DONE. IS IT REALLY THAT DIFFICULT TO READ THE ORDER DETAILS.Mar 27, 2020Previous reviewI did get a response to YELP Review. I was given a $25.00 Credit.
Mar 26, 2020Previous review15 2020 Placed order Sunday Evening 8:34 PM 1- Delivery was prompt and driver followed delivery instructions. I LOVE MOST OF THE LAROSA PRODUCTS
2-Boneless Wings were under cooked and out of 10 four were red inside / raw .
3-FF were requested to be well done they were under cooked.
4- Asked for a 2 liter of Diet Coke and was sent regular Coke
5-No Tarter Sauce , No Ketchup No plastic utensils , No paper plates, No napkins, Requested 20 packs of Romano Cheese and was sent Crushed Red Pepper 6- Chocolate Chip Cookies were excellent. 7- The 2 pieces of Fish were excellent.
QTY NAME PRICE EXT. PRICE
1 Each 10 Boneless Wings $ 9.19 $ 9.19
Hot-Garlic
Ranch
Wet $ 0.50 $ 0.50
*Save 15% off $25 or more $ (1.46)
1 Each Bakers Dozen Chocolate Ch $ 15.99 $ 15.99
*Save 15% off $25 or more $ (2.40)
20 Each Romano Cheese Packet $ 0.00 $ 0.00
1 2 Liter Bottle Diet Coke-2 Lit $ 2.99 $ 2.99
*Save 15% off $25 or more $ (0.44)
1 Each Two Piece Fish Dinner $ 8.99 $ 8.99
Two Cups Tartar Sauce
Dip Cup Ketchup
Fries
*Well Done*
*Save 15% off $25 or more $ (1.35)
Subtotal: 32.01
Discounts: 5.65
Delivery Charge: 3.00
Tip: 2.81
Tax: 0.18
Total: 38.00
Payments: 38.00
Larosa's offers nice deals and discounts by email.
The Clifton location lacks customer service, consistency, quality of product and when I have had carryout picked up from other locations the food is for the most pat superior. I recommend the St. Bernard location.
the poor performance of the Clifton location is a regular occurrence. St. Bernard is 2.0 miles from my location & Clifton is 2.6 miles from my location. I have asked numerous times but was advised I had no choice. The tip was less than 15 % because they start out wit a $3.00 delivery charge.
In the past Corporate Larosas's has been responsive. This time email and phone calls have been ignored. Being they are the top place / largest in the area I expected better. - Lindsey B.Cincinnati, OH178764Jan 1, 2018
Delivery is consistently terrible. Took 90 minutes. Our pizza and chicken tendies were freezing, the toppings were wrong, and they our cut "half-and-half" pizza in such a way that half of my slice was Hawaiian and the other half was Pepperoni. That defeats the purpose of half-and-half ... ?
When we attempted to reach a resolution with customer service, it took another 30 min to get anyone on the phone. When we did finally get someone on the phone she accused us of lying? Then, after arguing, she gave us a "coupon" but she hung up before telling us how to use the coupon. I have no idea what the coupon is for or how to get it.
TLDR: order Adriatico's delivery instead.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Carrie S.
Jan 1, 2018
Hi Lindsey - Thank you for taking the time to tell us about your experience. We're extremely sorry to hear that not only were you disappointed by the food and wait time, but that when you called to tell us about it, our team didn't do their best to make things right. It's so important to us that when mistakes happen, we go the extra mile to make up for it. We'd like to ask you to please write to us at Larosaslistens.com with more information about tonight's events so that we can address them and hopefully make you smile again!