Review Highlights
“It was a great price, had recently been remodeled, was super roomy, with its own fireplace, and was quite comfortable overall.” in 3 reviews
“We stayed five nights and found it a good place for home base as we visited King's Canyon NP and Sequoia NP.” in 2 reviews
“The rooms may seem "dated" to some (e.” in 2 reviews
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Overall rating
148 reviews
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1 star
- Christopher ..San Francisco, CA0619Nov 25, 2023
Check in was fast and the receptionist is friendly. Gave me a map of the hotel with the wifi password. The parking was great and they provided a basket of hygiene care product like shampoo, lotion and a soap bar. I stayed here for a night and it's not really a good experience. Found hair in the bathtub and saw 2 cockroaches; 1 chilling on the side of the bed and the other in the bathtub. I also made some eye contact with a sketchy person in the hotel, thankfully, nothing happened during my stay. There's no clock or telephone provided but the room was quiet at night, so the sleep was okay.
They do require a $100 deposit that will be returned after you check-out.
The hotel does have great potential if they work on remodeling, fumigating and hygiene improvements.Helpful 0Thanks 0Love this 0Oh no 1 - Emma M.Gilbert, AZ051Feb 27, 2024
I guess you get what you pay for...
Check in was fine the lobby was clean and the service was fine however when we got to the room there were cockroaches on the mini fridge!! I was not brave enough to open it to see if there were more. I went back the lobby and the receptionist did change our room however was extremely rude and didn't seem worried about the fact there were bugs in our room. We we're changed to a room upstairs and thankfully found no more bugs. However to room was old and and dirty again you get what you pay for I guess.
I think the most irritating part is that we had to go get out room key re activated EVERY NIGHT!!! When we went to let the receptionist know she said she thought we only wanted the top floor room for one night.
Why would I want to go back to the room with roaches in it?
We thought the problem was solved but out of the 4 days we stayed here EVERY DAY we had to go to the lobby and re activate our keyHelpful 0Thanks 0Love this 0Oh no 0 - Chris L.Mililani, HI99245360Nov 14, 2023
We stayed at the Lamp Liter Inn for a week while visiting California, we received a great welcome from the front desk and I am sad that I have to leave a 1 star review because the front desk staff was awesome. . .unfortunately their efforts do not make up for the issues we faced. I selected the Lamp Liter because it was cheap and close to the family we were there to visit. I know, in my review for Pacific Marina Inn, I spoke of matching your expectations to the cost of the room and, in doing so, I gave that business a rather high review in comparison to others. The difference between these two very similar properties is that the Pacific Marina Inn is at least functional.
The problems at the Lamp Liter started on the very first night. We were originally in room 277 (yes, I said originally, I'll get to that) on what I am going to call the "unrenovated" side of the property. The room was old and tired, you could see every year that it had been in service through the walls and floor, but, that is what we paid for. The issue is that the floor in that room is uneven somehow, especially in the transition between the shower room and the area that holds the sink. Our shower was also putting out an insane water pressure that we could not adjust, was set at chest level, and was dripping constantly with a tap tap tap tap tap tap tap sound that was driving us mad. In addition, the shower pan is inadequate for holding the water in so the bathroom floor got soaked and we had to use most of our towels to mop up the water that had escaped.
The second issue are the things that were not mentioned when I made my reservation and when we checked in. For one thing, the onsite restaurant (which is one of the reasons I booked here) was closed, and it looks like it has been closed for a while, for another our sliding glass door was screwed shut in multiple places so we couldn't open it! We wanted to open the curtains and the doors and just chill in our room with the fresh air and do some research and work but we couldn't! Why would the doors be screwed shut? If I want to let the air into my room I should be able to. Without usage of the doorway the only options you have for air are a tired fan and a heater that makes more noise than a Honda Civic with a blown muffler doing 40 mph at 5KRPM down a highway.
Lets move onto the room service. The individuals performing room service need to pay way more attention to what they are doing. They totally skipped our room when we had the "Maid Service Requested" sign up, which means we didn't get a refresh on the towels we used to clean the floor because of their shower, and the next day they were hammering on our door while we were trying to sleep with the "DO NOT DISTURB" sign displayed.
Like. . .hello? What's the point of giving us the ability to put up signage if you're just going to do whatever you want to do anyway? That's like one of the basic hallmarks of housekeeping, so that the guest occupying the room can control when it is ok and not ok for the staff to be present.
We came back from our gatherings one day to find that all we had access to was FREEZING cold water, mind you that at this point it is almost 1AM. I called the front desk and they said that a water pipe had blown and they had to move us to the other half of the property. Whoever I was talking to on the phone followed this up with "We'd been trying to reach you all day."
Umm. . .no you hadn't, that is a straight up lie.
The front desk had my cell phone number an email on file, and I did not receive any calls or any attempts to contact me through email, and now, at literally 1am we had to move to the other half of the site? Had there actually been an ATTEMPT to reach us they could have done so easily, we hadn't left Visalia that day, the whole time we were no more than 20 minutes away and we could have easily returned at any point to move rooms.
Then we got to the new room, the "renovated one"
First thing my wife notices? Spiders in the shower!
So I relocated the spiders outside the room and went to take a shower and the "new" shower in 225 was worse than the old one in 277! There was something wrong with the showerhead and it was sending water everywhere, once again flooding the floor out and requiring us to use our limited towels to clean it up.
We also noticed that, in the 1am rush, we had left a couple of items in the refrigerator of 277. I called the front desk and asked them if these items could be brought to the new room with the housekeeping service the next day since we would not be in as we were driving to Riverside in the morning. The person on the phone said "Yes, I will make a notation in the system and we'll get it over to 225."
We ended up spending the night in Riverside AND went to the Huntington, Monster HQ as well as my families house before returning to the Lamp Liter, we were gone for a full 2 days. . .no house keeping and no items.
I advise that you do not stay here.Helpful 1Thanks 0Love this 0Oh no 2 - Aug 28, 2023
Where do I begin? Upon arrival, the lobby was clean and well maintained. Our room....we had to pass through a crowd of weed smoking neighbors and their three Pitt Bulls to get to our room. The room itself was dated and filthy. Drain flies were abundant. Stains, chipped paint, dirty walls, baseboards, door frames, stinking carpet.... Everything you fear. The tub was filthy, grimy hand stains throughout the room. The A/C did not work. I would have felt cleaner sleeping on the sidewalk. The temperature in August in the room and outside was the same. Cobb Webs in every corner. Never again! Vile, neglected place.
Helpful 0Thanks 0Love this 0Oh no 2 - Melinda W.Camas, WA11813Jul 11, 2023Updated review
I will say that Dennis was extremely helpful and kind at the beginning, with the initial reservation. Jay, the manager, was extremely rude upon check out. I simply wanted a receipt but he said to me, "No you write that review so no receipt for you!" I was stunned at such unprofessionalism.
Helpful 0Thanks 0Love this 0Oh no 2Jul 8, 2023Previous reviewIt's just so sad... it really could be a cute and pleasant hotel/inn. The lamp posts out front are so charming and the grounds a nicely manicured with tropical plants and paver stones. The layout is also nice and well planned. BUT... they are so cheap, and the service is way past lacking. The 1990's shower curtain was tattered and so dead, there was black mold growing in the cracks of the bathroom ceiling. You are required to walk to the front desk to get your own fresh towels( we were staying 4 nights and were given 1 each) but when I went to get more on evening 3 they only had one clean washcloth for us laughably ridiculous. The pool has an orangy-green cast to it. This was so sad, it was a hot summer... then the soda machines don't take cc's only dollar bills. Only the front desk doesn't have any cash to give you change. And in the mornings for your coffee they have no fresh half &half, they are still using the old powdered fake creamer!!?!? The beds were hard and creaky as well. The ac didn't work great- hot at night. It's all just sad because with just a little care and improvements and maintenance it could be quite nice. But it isn't. At all.
- Raven D.Fresno, CA01516Dec 21, 2023
This hotel was okay. We stayed here for one night since my fiancé had a sleep study procedure and didn't want to drive home at 4am. And this was cheap and close to the medical office.
The mattress was super springy and left both mine and my fiancé's back hurting. There's also not many outlets to plug things in. So it seemed outdated. The outside of the hotel was cute though. The staff was very sweet and quick at their job.Helpful 0Thanks 0Love this 0Oh no 0 - Marlon V.Fullerton, CA81338Aug 12, 2023
Don't be fooled by the nice landscape.. the rooms are run down:
Old, chewed up furniture, carpet not vacuumed and saw three cockroaches in our room!
Not good! Stay somewhere else!Helpful 0Thanks 0Love this 0Oh no 1 - Sherryele V.Tucson, AZ02Feb 16, 2024
The place is big and spread out. Hardly anyone there and they decide to put us right above a person living there. Who was running their car going in and out of their room and smoking outside all night. The place stunk and it was filthy!
Helpful 0Thanks 0Love this 0Oh no 0 - Irania N.CA, CA011Aug 30, 2023
Stayed here for a week, still struggling from itchiness from all the bed bugs, I found many in my stuff that I had to wash and go through everything to not bring them with me, had to go doctor to help with all the bites from the bed bugs.
Helpful 0Thanks 0Love this 0Oh no 1
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