LAC Early Childhood Center

Just an update, the center reached out to us to apologize for what happened and update us on their plans moving forward. They have made the decision to require COVID testing or a required 14-day quarantine for the families that were exposed. They also said that they would be putting together a better safety plan and a parent committee to work alongside in implementing these changes.

I'm happy that they decided to make these changes, to prioritize the safety and health of the children and their families. It can only make them stronger. Better late than never!

This school had so much promise. We knew when we enrolled our daughter the facility would be closing and moving downtown. The school was supposed to remain open until the end of August, unfortunately they basically gave up on this center in June.

My daughter was so close to being fully potty trained but then she came back in June and they totally gave up. Also, my daughter had 2 incidents where they said she hurt another child, but NEVER gave me details so I could correct the situation. The incidents always occurred outside in the back of the playground where there are NO teachers. The teachers all sit in a circle and do not seem to move to the back. My daughter has never been aggressive with another child, not saying she is incapable, but without details what is a parent supposed to do?

I hope they do better by the children at their new facility.

The teachers are caring, sweet, and energetic. But the administration is abysmal - they are unprofessional and incompetent, and the CEO even threatened to expel my son over his life-threatening food allergy.

Our daughter attended LAC from the time she was one year old (January 2017) until she was 3.5 years old (March 2020). Over the past 2+ years, we have been happy. The teachers are the real reason we kept our daughter at LAC. They are loving, attentive and fun. Our daughter loves them. I actually was asked to write a positive review of this daycare a while back and I was happy to do so.

However, I am so saddened by how our relationship with this school and the administration has ended. On March 22, LAC closed due to COVID-19. Given the circumstances, they pivoted to twice daily (sometimes three times daily) forty five min sessions of stories, songs, yoga, etc. On March 29, they offered a discounted rate of $1400 per month, reduced from original $2100 per month tuition to continue with this arrangement. We declined to continue, as 1.5-3 hours of virtual sessions (which we had to facilitate with our three year old) were no longer the 6.5 hours of full-time care we had been paying for, and had been promised in our contract. Of course, we did not hold this against the daycare; we understand they are doing their best but this new arrangement was not the original promised arrangement nor did it make sense for us to pay $1400 per month for 1.5-3 hours per day of zoom sessions.

Now, where I am so disappointed is that on top of paying $2100 per month for childcare at LAC, we had paid a security deposit of $2100 to secure our daughter's spot in the daycare, which is to be paid back upon the end of the contract. LAC refuses to refund us our security deposit. We have tried to resolve this with LAC - multiple emails and phone calls, including an email to the CEO on May 18 (with no response), explaining the situation. We have made it clear that we do not want to put them into a financial crunch and we are willing to wait on payment for several months. LAC, however, has made it clear that they do not intend to return the deposit. We consider ourselves to be super easy going parents and have not once complained about little things but not responding or returning our deposit that was to be refunded feels really wrong and dishonest. And I strongly feel other parents should be warned about this experience, especially during a time when families, like ours are not in a position to be losing a few thousand dollars.

My son has been at LAC for 4 months now, and I have a strong desire to tell the world about how wonderful this place is. Early childcare can be such tiring work, but this team always makes it look like there's nothing else they'd rather be doing. At the beginning when my kid had a hard time with separation, LAC's director immediately devised a personalized plan to help him adjust. I am so grateful to all of his teachers for their patience, warmth, attention to detail, and good humor. They are heroes to my son and me. Thank you, LAC!

Our son is enrolled in LAC and I cannot say enough great things about the facility and staff. At only six months old they have him finger painting and learning his ABCs and colors. He is always excited to go and it is clear that the staff loves having him there. What a great addition to the neighborhood!

A truly wonderful environment for my nephew. Mrs. Emily and her staff have a created a comprehensive culture of learning and respect. I am so happy to see him learn and grow in such a positive learning community where they even practice such activities as yoga! Thanks for all the support in his growth!