Kohl's

I came to Kohls today to get a replacement battery for a watch I purchased a while back from here. The gal at the jewelry counter said they only do batteries for watches purchased at the store in case they damage the watch. She was quick to change out the battery and she said there was no charge! Even better!!! Totally made my day.

Some nice selection of items and the sales are pretty good also.

You have to check prices and "sales" sometimes their "sale" price is regular price at any other store but they just try to make it sound like you are getting a good deal when you are really not.

In some cases you do get some awesome deals so be on the lookout.

Stopped in to do an Amazon return and decided I needed to do a little shopping, but I didn't receive my 20% off coupon on my Amazon receipt. The clerk cut it off and just stared at me!

I was so taken aback by her behavior and attitude, I didn't question it; I left the store. I should mention that I usually make a payment of about $300 a month to Kohl's because my balance is always over $1000 based on the shopping I do there for my family and especially my granddaughters. My shopping is to the point at Kohl's that when I do get a mailer with a coupon, it's always 30% off.

So I guess they didn't want me to do some shopping today. I guess they have plenty of shoppers to come in and support their business However, the return clerks cheeky attitude is not my idea of their usual exemplary customer service.

God forbid you show up to a clothing store an hour and a half before they close and they shut down the fitting rooms. I love shopping at kohls, but shutting down the dressing rooms an hour before you close is BS.

We had the best time shopping for clothes. When we went to check out we had the best cashier around. Her name was Francis and helped us out with a very sweet attitude We give her 100% in customer service and support. This is the Kohls on Prymid Way.

I find this review to be a fun one to write. Because by praising this Kohls I am actually dogging the other two locations in the area. So Kudos to the Manager at this location.

When I think of Kohls I think, good prices, lots of sales and Kohls cash. I also think of VERY unorganized racks and shelves. Sometimes to the point that I will stop shopping and vacate the premises. The Sparks and South Reno Kohls are typically always pretty messy, clothing strewn all over and out of order, items hard to find etc.,

My husband and I went to the Reno Kohls off of MaeAnne last weekend and my MIND WAS BLOWN. As we browsed the men's career apparel I stopped to look at button up shirt. They were ALL in order. ALL coordinated. ALL on the shelf.

What was this that I was seeing? Organization at Kohls???? I seriously had to pause for a second and make sure I knew where I was. I was so impressed and excited to see something so well organized at this location.

This made me look around even more and I noticed that the entire store looked like this. I really have to give a shout out to whoever the Manager is at this location for making sure they motivate their team to do such a great job with clean up/putting away and presentation.

Four stars instead of five because as always they need more cashiers, but I'm willing to bet that's a corporate issue relating the payroll budgets.

If you prefer to shop in an organized store and not have to spend hours searching between misplaced items for something I highly suggest visiting this location.

This was my first time I ever went to this location. When I was a child in Chicago the nearest grocery store to my home was Kohl's! It's funny because I wonder how if it was the same family!?
It's a funny coincidence!

Last Sunday they had a huge sale of good brands so I ended up getting a ton of cute outfits to get me through the rest of the summer and into fall.

When I got home I noticed that they hadn't removed the security tag, super annoying! One thing that's just really bad is that ALL dressing rooms are not in use and mirrors are scarce!
It turned out that I didn't like one shirt so I took that back too. Customer service is always a wait whichever store you go to... but this lady working was spending a lot of her time answering the phone. Last come, first serve.

Needless to say I won't be going back!

If I could select 0 stars I would. The worst customer service by the manager Kenny. I was ready to purchase a pair of earrings for $250, I got to the register to pay for them and noticed the back of one of the earrings was significantly bigger then the other, the girl at the register called the manager over, he comes by walks past the registers to go to talk two employees over idk what but some time passes and the girl from the register calls him over again and he says he will be there then he proceeds to make an announcement on the intercom and then I'm thinking ok now he's coming, nah this man goes back to the other employee he was talking to and continues a conversation as he's making eye contact with me like he knows I'm waiting and I'm waiting with my three kids at that who at this point are just as done as I am. I'm looking at the girl from the register and her face looked as confused as mine as to why he hasn't come up yet. Anyways I walked out. This was my first and last time stepping foot in this particular Kohls as I've never experienced this kind of crap service in the last 15 years I've been a member of Kohls.

If something is "oh it was marked down but then they marked it back up! That's why the tag says it's on sale but it won't scan that way sorry"!

Should definitely be honored

Visited our local Khols today and watched 2 young punks ride their skate boards through the store, circling it multiple times. Not one Khols employee asked them to get off the skate boards nor ask them two leave. When approached by two different customers to get off the boards one of them said an employee said it was ok. I went to the front and asked them to tell the kids to get off their skate boards. They acted as if they did not know the kids were there...really...you could hear them! This is a serious safety issue and should be addressed immediately. Upon leaving your store I was harassed by both kids all the way to my car. Way to go Kohls... way to protect your customers and associates.

I am probably never coming back to this sephora again and if i do i will make sure to get help from someone else.... I went in for a shade match for the makeup by mario foundation which i have been excited to try out for the longest time now and i was disappointed!!!! I was approached by one of the employees (older women with glasses) she asked if I needed help and so she then proceeded to "shade match" me... I feel like her not wearing any makeup should have been my first red flag, and her not knowing anything about the product was the second red flag !!! She picked out 2 different shades for me that were not even close to my shade, undertone, etc etc...... The fact that this women swatched the shade from about my cheek bone down to around my jaw line left me speechless and she couldn't even manage to properly blend it.... All I am going to say is either I NEVER come back or I just find a different person to shade match me (someone who ACTUALLY KNOWS about makeup)