Kmart

Like a lot of people, I do most of my shopping online. A lot of companies (Kmart included) have the option for "free store pick-up". This convenience is the only reason I'd ever go to a K-mart. Sometimes they have excellent deals on their website and I'll choose free store pick-up because I don't want to pay for shipping.

The store is a ghost town most days, and the employees that man the customer service area have been less than willing to do their jobs (and don't even think about them smiling).

On my last visit, I learned you no longer have to go to the customer service counter to pick up items. Now, the protocol is that you wait in a checkout lane and have the cashier run and pick your things up. This is an awful idea because when I have 3 orders to pick up and the cashier is gone for ten minutes getting my stuff and there's a line behind me... no one understands the delay. Horrrrriibbbllleee.

This is one of the few remaining Big Kmart stores in the area and I truly enjoy shopping there!

The store is very clean and the employees are extremely friendly and professional.

They ALWAYS have deals between sales on items, coupons, and Shop Your Way Rewards that can bring the price down substancially lower than even the most inexpensive competition.

Give this store a try if you want to get cash back on groceries, you'll be glad you did.

I have never had customer service this bad. There was a line at least 12 people long for returns with one person on registers while other employees were just standing around. When asked if they were going to have someone else on register they replied yeah and walked away, without anyone else comin on register. Then, when we finaly did get up to the register, Matt, the associate gave us attitude like we had done something to him.

Not to mention the lazy people at the front of the store who took up all of the motorized scooter shoping carts. They were not injured and sat there after watching me walk in on crutches. And more then once a manager walked passed them without saying anything. I will never go to this store again it is discusting.

This is the slowest place ever! The cashiers are all either slow or slower because they want to have a 15 minute conversation with every customer. Just want to run up there real quick to pick up one thing? Don't count on it! You would get back home quicker if you drive to Meijer and back. The store is filthy and I feel uncomfortable every time i went there. I won't shop here ever again and would never recommend this place to anyone.

love this store!!!! please keep it open. they have so many good things i buy weekly. i will not shop anywhere else. i will find more k-mart stores in michigan to go to. will never go to target or wal mart. k-mart has everything. great quality and selection. great employees as well.
don't understand the negative comments. did you really go there??????????

i do also go to the k-mart in farmington hills, mi. also the 7 mile store in livonia, mi.
and the one in waterford, mi. they are all great.