Tire Choice Auto Service Centers

So let me start of by saying I'm the chick that knows nothing about her car. That's my husband's job. My breaks started to go out on a Saturday and I called them on a Monday and was able to get in next day. Mike was amazing and didn't try to charge me for things I didn't need. And he didn't laugh at me (at least in front of me) when it was clear I had no idea what I was doing. I will be returning here for any future car needs!!!!

I didn't end up getting service here. The lady who took my information was rude and wouldn't tell me how long I would have to wait. She kept repeating "once i take the vehicle in it's going to take an hour" in a very condescending voice. She wouldn't engage or tell me how long the wait was. Finally when I said I couldn't wait - instead of letting it be - she ripped the paper in front of me in a hissy fit.

The guy who was helping the other party seemed to be patient - and she was ordering him to take their ID to get their information. I wish he had helped me instead of this rude lady. Basic customer service is lacking.

Very good service call this morning considering its NYDay
The technician was super helpful and matched price with a competitor too!
In and out under 2 hours

Worst service ever.  I called to get a quote for tires and an alignment. I just got 2 from 2 other shops.  The guy here said I had to come down to the shop and kept quoting a starting at price.  I told him I just got 2 other quotes and that they just looked up my tire with no problem.  He then just hung up on me. Very rude and terrible service. This happened on 7/16/23 @ 2pm.

Wanted to leave a quick review for Nick and the crew at tire choice came in the day after Christmas needed to get back to Nevada, and they save the day and friendly and Timely manner. The place was clean. The price was right. Happy new year guys.

I had a screw in my tire and air was leaking out pretty fast. Tire Choice was the only place still open on a Sunday. I called them to ask if they would take a look at my tire without an appointment and Greg said to just come on over. Greg was able to patch and repair my tire in an hour and it was free! I really appreciate their professionalism, quality service and repair work. I am a very happy customer and will definitely be coming back for any of my car needs.

They damaged my tire (~$500 damage).
They don't talk to me. Support line doesn't pick up the phone.

The didn't offer any compensation of course, just told me that it happens.

It's insane!

Update:
Later found out that one more tire was damaged (~$1200 damage total)
The shop manager denies everything of course so insurance won't pay.

If you happened to have a decent car or decent tires avoid this place!

This review is to compliment for this tire-shop's honesty and professionalism. I came into this tire shop frustrated by the poor service of Midas tire-shop in Dublin. This tire shop solved my issue in 15 minutes when Midas spent 2 hours just to say they can't do anything.

Nathan (or Jonathan) gave me a transparent opinion on the tire condition when he could have easily taken advantage of the situation. He also provided informative tips to check if the tire is deflating or not. He was being a true professional that deeply cares about his customer.

Came here for the first time. Job was to replace my LR tires with a brand new ones, I bought on Amazon. Basically a mounting job.

Before stopping by, I went to BigO tires across the street and the rep there(Chad) told me to get the wheel locks! I was scratching my head, jf I ever had one. And that dude was very confident too!!!

Then I came out scratching my head and to be sure googled just incase if my land rover needs one. It turns No.

Then I came to this shop and asked this guy and he looked at wheels and said, they don't need one. He is working on them as I type.

A difference between marketing vs real technicians. These guys earned my business...not just for now, but, in future too(i live 5min away from this shop)

Had a screw in my tire and I came in to get it fixed the team here is on top of it ! GREG was generous enough to help with the patching on the house!! highly recommend this friendly environment.