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Review Highlights
“Sheldon and JP are awesome guys and would not let me drive off the lot without making sure everything was great.” in 2 reviews
“Then, the manager, Sean, he reassures me that they can keep it safe overnight, then get a quote from the mechanic shop..” in 4 reviews
“Even after we drove off the lot he helped me with any information the finance company wanted and acted as middle man to be sure it went down with out an issue.” in 2 reviews
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About the Business
JRS Auto Sales in Parkland, WA, provides certified pre-owned cars, as well as used trucks and used SUVs, for affordable prices. They will work with your budget and credit history to find the vehicle that you need. That is why the people of Pierce, Thurston, and King Counties trust JRS Auto Sales to help them find the right used cars. This used car dealer proudly helps every one of their clients get a vehicle that fits their needs. Having bad or no credit does not hinder their sales, nor does repo or bankruptcy. They do not require buyers to have a lengthy job history before signing papers. Instead, they gladly help everyone get on the road with no hoops to jump through. Financing is available for almost everyone. A variety of makes and models are available at both of their locations. Some brands include: * Jeep * BMW * Subaru * Chrysler * Cadillac There are more where that came from with their extensive selection of used cars. You will easily find a vehicle that suits your needs. They also provide viewings and test drives before sales so that you don't rush into your decision. When you visit this used car dealer, you'll find an excellent team there to help look through their used cars. The dealers at JRS Auto Sales are experts in finding the right vehicle for every client, and they provide their expertise with no hassle, unlike the average car dealership...
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Overall rating
17 reviews
5 stars
4 stars
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1 star
- Ashley B.Issaquah, WA7758Nov 24, 2018
I am seriously impressed with these guys!!! I think used car salesmen get a bad rep. I went in there, testdrove a car, put in an offer, then they gave me their bottom price... which by the way was a tad under bluebook for the car I wanted... we decided to buy this super sweet 2006 Baja! Super clean, super awesome!
Long story short... everybody I talked to at that dealership was real honest and super nice! I bought the car, after some hassle with the bank loans...
anyways, I went back to the dealership the day after I bought my used car.. they put the canopy on it; no charge... then my car , a manual, wouldn't go into gear?!!!
I seriously thought they sold me a lemon! Then, the manager, Sean, he reassures me that they can keep it safe overnight, then get a quote from the mechanic shop.. I was upset about my car not running nice, so I left it there and had somebody pick me up in parkland...
They very next day, these guys literally payed for my car to get fixed; they don't have to do shit after you leave the lot! They put it in a shop, got my car fixed and gave it back within 24 hours! No extra charge!!! These guys are the people you want to do business with! I'm still in awe about how awesome these guys areHelpful 0Thanks 0Love this 1Oh no 0 - Jake H.Parkland, WA021Feb 8, 2022
Mr Allen is a magician !! I'm a first time buyer and a nervous wreck... I don't have any direct deposit I just had some down payment / a 600 credit score / my 3 recent pay stubs and just one bank statement showing my proof of address and this dude got me a freaking 2016 ford hybrid blue beauty ... he got me that beauty within 2 hours quick no pressure and GOOD ENERGY AND VIBES ... this car came with gap and warranty ... thank you so much MR ALLEN !!!I'll be sure to recommend you to everyone
Helpful 1Thanks 0Love this 0Oh no 0 - Christine M.Tacoma, WA173Sep 23, 2021
Sorry this is so late! Purchased my Mazda in December of 2019. Sean and his staff are great. Almost a year after my purchase. Love my ride and would highly recommend.
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Sean K.
Feb 1, 2022
Thanks Christine for the awesome review! We really appreciate your business and remember we have a wonderful referral program. And remember to ask for Allen
- Tremayne M.Tacoma, WA0101Jul 17, 2019Updated review
Went to trade my car for a new one and was given an updated car fax that shows my car was in an accident. The accident was right before I got the car from JRS so they had to know the true history but rushed to give me a clean report before it was reported to car fax. Buyer beware!
Helpful 1Thanks 0Love this 0Oh no 0Apr 27, 2016Previous reviewBought a 2012 Challenger this month. Car was in great shape and I was treated very well by the JRS team. Price was straight forward and they gave me very close to what I wanted for my trade. No upsales and pushy tactics and I really appreciated that. Only small issue I had and it was a big personal issue for me. I have great credit and had my own financing all set before I arrived. I was given a credit application, which I didnt need. I questioned it multiple times and informed everyone involved I didnt want my credit pulled again for no reason. I was assured it would only be a soft hit for identication purposes. Next day I get a call from the credit bureau about an unathorized hard inquiry. I really like this place, but I was super pissed that I lost 28 points on my credit score and had to explain to the employer why I allowed a hard pull without pre-authorization. Oh well mistakes happen and I would buy from them again, but I wont sign another credit app for anyone period!
- Domenique G.Federal Way, WA033Feb 27, 2022
The team at JRS Auto Sales was amazing. Each one made it clear I mattered. I was well taken care of by each team member I was in contact with before, during, and after the hours of being in their office. My 9yr old daughter felt so comfortable during our time there she was able to contain herself. Every step of the process was effortless and easy. The follow up care the few days after thus far so good. Allen and team, me and my babies thank you and your team for your A`1 customer service
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Sean K.
Feb 28, 2022
Wow! Domenique, thank for such a fantastic review. I really hope you enjoy your new Honda van. Ken and myself really appreciate you trusting us with your vehicle purchase. Finally please remember we have a fantastic referral program thanks Allen D marketing manager.
- Shane D.Fort Lee, VA232May 28, 2020
I was able to find the exact car i was looking for. Austin and Sean was straight to point with me. they understood my credit needs and was able to find a bank to work with me. it was fast and smooth. I didn't have to loose my whole day at the dealership. The car have a small issue. it is used, but sean is genuine concern about the issue. He assured me that if i was not able to fix it or get it done at a reasonable price that I should call him and he will help. You don't find that many people who care about the customer after the deal done at a used dealership.
Helpful 0Thanks 0Love this 1Oh no 0 - Feb 16, 2016
I came in last month (January)to test drive a car that I had read reviews on and heard was a great vehicle, and I was not disappointed! I ended up buy the vehicle (2006 Scion xA) and it's safe to say, I love it! Sheldon and JP are awesome guys and would not let me drive off the lot without making sure everything was great. My only issue was that the day after I took it home, the check engine light came on. We called and made an appointment to bring it in, I am now sitting in a restaurant waiting for my car to be fixed for free! Love that the people stick behind their service and went to actually help you with the things that you need. Thank you JRS for being such a fantastic dealership and making it easy and fun to buy my first car!1! (Well, first car from a dealership, ha!)
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Sean K.
Feb 15, 2022
Thank you Amanda for the 5 star review. We appreciate you and if you know of anyone looking for a new used vehicle send them down to JRS. We have a wonderful referral program.
- Chette T.Fife, WA81Feb 15, 2020
Good price and great guys to work with. Came in to trade in my car and gave me a decent price for it. Also the car I purchased was the best value around considering the year and the mileage for it. Happy buyer!
Helpful 0Thanks 0Love this 1Oh no 0 - Samantha B.Tacoma, WA051Oct 29, 2019
DO NOT BUY A CAR HERE!!! I bought a car in September, within the first week the check engine light comes on, Still dealing with car problems, I've spent 3k trying to get this car fixed, after replacing all the cooling system, I find out its the head gasket which will cost me another $1500, money I do not have to spend, I even asked before purchasing if the head gasket was OK and they brushed me off. They do nothing to help and they don't care,They sent me to their mechanic to get the catalytic converter fixed and they brushed me off like I didn't know what I was talking about, 30 minutes after my car overheats, and I start having even more problems, I've spent more than half what the car was worth in the first place. These people are unprofessional and they will rip you off, I wish I could go back in time and avoid shopping there, I've dealt with so much stress and nothing is being done about it. Take your money to a reputable dealership and avoid these scum bags who are just trying to make a quick buck, you will be stuck with a lemon car, EXTREMELY UPSET. I'm still waiting on getting my license plates and final copies of paper work I was supposed to have last month, they don't respond to my messages. I don't even have a running car now. This whole experience has been a nightmare. Save yourself the time and the stress.
Helpful 1Thanks 0Love this 0Oh no 0 - Diane E.Tacoma, WA12141Oct 1, 2016Updated review
Seriously..the nightmare continues. I sold/traded my car to JRS AUTO Sales in April...obviously they still have the car registration in my name, i got a bill for a ticket that I was supposedly driving across the narrows on Sept 16...not me good grief can they be a more horrible business ..now I have to mail my sales proof to this collection agency....JRS AUTO Sales is so unprofessional. NEVER BUY FROM THEM.
Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Sean K.
Feb 15, 2022
Sorry for the bad experience Diane, We have been under new ownership for the past two years and would love to make things right. Please call me directly at 253 531-5771 thanks again Allen D marketing manager.
Jul 6, 2016Previous reviewSheldon JRS AUTO sales was super cool however first they messed up on the loan putting a balance of a paid off vehicle as a balance owing on the loan. The car I bought had an issue that Sheldon and the previous Mgr that left said to me and my boyfriend that they would fix my car free of charge as soon as they corrected the error on loan. May memorial wknd Sheldon stated he would call the shop they use and make an appointment that following wknd to fix my car. Haven't heard anything bk called left VM no reply. I went to JRS today the Owner said I owed them $400 which is false and due to there error on loan papers. I tried to explain to the owner he was so rude. Told me to buy my piece of shit Buick back continue to yell and cuss at me I got mad and yelled back it was to the most unprofessional establishment. Now they call me and say none of that was said and they are not going to fix my car and Sheldon the sales guy that I thought was so nic3 and honest that we even hugged each time I went there . He lied said h3 never told me any of this and how dare I come into there office and yell at the owner ect...now the place called me back to apologize due to the owner making a mistake on the $400 but then Sheldon was so rude saying these things. Seriously a business owner cussing and yelling at a customer is unacceptable and Sheldon lying and saying mam i never said anything of this. I will NEVER go there nor do I recommend this awful plac3. They are liars all of them and rude cussing out and yelling at customers. I will be filing a hug3 complaint with the BBB. Sheldon I hope you can live with yourself lying and you know you ar3 lying. I'm was so rattled by all this is am still shaking. Sheldon you did me dirty, how you can sleep at night is beyond me. Positive I got a car it's nice except the heating deal which I guess I gotta move forward and do it myself. Moving forward.
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