Island Water Charters

Best experience ever.
Best part of it was the staff made it funner by showing us a bit of the island.
So I will sure return for their service again.
I'd like to thank them in making this birthday surprise even funner for my girlfriend.

We stopped by Catalina while on our cruise and wanted to try something different. They had a cruise ship special for $59 if I remember right. We called to make reservations and I'll just note that you should ask for email confirmation. They just asked for my name and number. They wrote my name wrong and couldn't find me and they never sent me anything. Luckily my number was listed or we almost wouldn't have gotten on. Anyway, girl who works the counter was quick. We waited about 10-15 mins after signing paperwork and they came for us.

Got on the boat which my bf was terrified of. He gets seasick on smaller boats but he seemed to be fine on this one. They got us out there fast and strapped us up. Very efficient and take off and landing was super smooth. Never felt like a rocky ride and the guys on the boat were nice. We got the photo package for $20 for four of us. About 50-60 pics of each pair. Most the pictures are not that great but they had some good shots that I was grateful for! They upload all the pics straight to your phone on the boat which I liked. Didn't have the wait until we were off to view them. Whole time up there was peaceful. Quiet, beautiful, not scary at all for anyone who wants to try it! I def recommend this place. Great excursion for the price!

HIGHLY RECOMMEND! Nadia, Nate, & Carlos are the BEST! From the first phone call to the end, every moment was magical. We did the 9:30 am flight and saw 100 dolphins. The water was glass & the price was half what the cruise ship charged. We left feeling like the luckiest girls in the world. We will be back to do it again!

What an amazing experience! Staff was wonderful and helpful!! I called Nadia 15,000 and she gave me excellent customer service every single call; I was so happy to see her in person. Nate and Carlos gave us exceptional service too. They were all extremely nice, and we cannot to come back!!!!!

we had Carlos and I believe the guys it was widen. They were both really nice. We went out at 9:30 which is the first ride of the day. I believe if you go before noon you can get 30 off per person so would end up only being $100 and then we gave them a nice hefty tip so please bring cash or they use cash app Zell or Venmo

we came in April so the sun was not out often but I could see how this is totally a must do. If you come to this island, you can only ride alone if you weigh 220 pounds or more but usually it's for 2 to 3 people

we had the boat all to ourselves. You really do coast up in the air it was serene make sure you have your aqua case so you can use your phone.

We went parasailing with Island Water Charters/Parasail on the only Pier in Catalina (Avalon) It was amazing! So relaxing up at the 800 foot level. Side by side we went up! Carlos & Captain Doug kept us dry. FEBRUARY IS COLD. We saw a pod of dolphins then followed them for about 10 minutes. I want to go again for another trip with my girlfriends!

Amazing experience. Everyone is nice and very informative. Make sure to wear sandals so you can remove them easily and get your feet dipped into the water. I'd definitely do this again.

I cannot recommend them enough! These two gentlemen were very nice to us especially to my kids. It was our first time and they were very assuring of our safety. My kids had a blast.
They were kind and friendly.
They made the kids dip their feet on the water.
The lady who checked us in was super nice too!
We had the best time!

I paid for 3 tickets and a photo package with a 3G card with 50 pictures per the cashier and the door signage. My daughter turned 16 and enjoyed the experience but the young guy on the boat was disrespectful, rude and tried to use his white power authority on me saying "up to 50 pic " but I only got 24 pics that he air dropped on my daughters friend phone and who refused to share the picture afterwards because the pic were bad. I paid for it so I should own the picture not a 16 year old guest of the party. The young guy also told me that they no longer do the 3GB SD card because people don't know what it is and they had change their policy last week "supposedly" but they advertise the memory card everywhere. Obviously, as a parent I am pissed and spent $250 roughly only for my daughter to see me upset and arguing to get what I paid for. This company ruined my evening, and the full on experience for us. What teenager wants to see their parent upset when they are with their friends. All I wanted was my 50 pictures, and my memory card so I can share the experience with everyone.

LOVED.

I'll start with the bad, The girls who run the office that's hard to find and looks like it's out of a back alley somewhere were rude, condescending, and snarky to say the kindest. I was truly not expecting to have a good time based off of this year experience that I had with the main woman working there on September 5th.
But once we got into the boat both the captain and his assistant were funny, personable and over helpful
While we were on our ride unfortunately their winch broke very likely due to the fact that someone use their pre-cove weight when determining how much 500 pounds was.

*pro tip: make sure that you're honest about how much you and your parties way if you'd like to take a parasailing trip with more than just yourself.
Their winch can hold up to 500 pounds so if your party is, for example two grown men and a woman and you all decide that you want to go parasailing together then it's a good idea to step on a scale and calculate those numbers beforehand otherwise the pressure makes it harder for you to get pulled in.


Overall great experience, fun trip, professional yet friendly staff on the boat
Again assuming you can get past the gargoyle at the stand itself

Read this, it might save your life.

Overall I had a nice time with this activity but I need to caution people because my flight was not entirely pleasant. Having used rock climbing harnesses before, my instinct was to try to slide the leg hoops up as they were hanging lower than I expected. Once I got in the air, it was my instinct to try to slide my butt down to where the leg hoops would come up, and as I moved forward, I realized that my butt was getting close to the edge of the seat part of the harness. This was very uncomfortable because I realized that I could not easily move back and didn't want to wiggle around as I felt like I was good, but if I moved around, that I would slide forward out of the seat. You can see what I mean by this video.

https://youtu.be/9d2aVxXlb2I

While it was on me, I can't help but think that out of the hundreds of people who fly with these guys, that I would be the only one to have a misconception of how the harness works, so I am actually faulting them and calling them out for not telling people to simply sit back in the harness and that the leg loops are a secondary, not a primary restraint.

Other than that, I feel like I have to include my parasailing photos because it is a very serene experience.