Ibis Hotel

Barely acceptable.

I have grown hip to these hotels that pass themselves off as quasi nightclubs with "modern" furniture and flashing lights. In the end they are no more than 2 star hotels. To me this hotel was the same. I chose it due to its location which is right next to the train station. When you enter there is no reception. Instead some very young people in red t shirts and check you in with some type of kiosk. The room, for the price, was terrible. The heat did not work(they had to bring us a heater from their office), the light in the bathroom did not work an the view of the stone wall from the window was horrible. In all I guess its worth it if you need to stay near the train station. But I would not stay here again.

Small room, but hey it's London after all. For what it is, I found this Ibis excellent. Five stars all the way, even at that price, which was the best value for the area.

Speaking of which: Location location location and Euston is on your doorstep here. Kings Cross and St Pancras not far either. London is your oyster with a loaded up Oyster card.

The lobby when we arrived was big, bright and a hub of activity but we managed to check in super quick with an efficient and friendly member of staff.

Arriving in the room, it was cosy, but it was sparkling clean and the bed very comfortable. It also had a flat screen telly and free wifi. Kettle and hairdryer too, but we didn't use these.

It was a great space to make our base for the weekend. And that's what you need when you come to a place like London, book somewhere clean to crash in at night.

Checking out involved slotting the two key cards into the check out box, as the room was prepaid. Super dooper and out the door.

Ideal. We plan to return to this Ibis on future visits.

I stayed here for approximately 10 days and I throughly enjoyed my experience!

The rooms were comfortable and had all the conveniences you would need during your stay. The room I was in had two twin-sized beds. It was a little odd because the beds were pushed together as if to make a full sized bed. I was rooming with another girl, so the bed location was strange at first, but not problematic. The room also included a small closet space, desk area, bench, TV, electric kettle, and hair dryer. The bathrooms were clean and there is an all-in-one soap hanging in the shower. All rooms had free wi-fi, but it was a little bit difficult to find the login information, which was on the directory/menu/list of service hand out under the TV.

The staff was friendly and extremely helpful. The housekeeping went above and beyond. My roommate and I had left our toothbrushes on the side of the sink one day and when we returned to our room, they were each in plastic cups for safekeeping. Also, during my stay, I got a cold. I asked the restaurant service in the lobby how much tea would cost me and the woman gave me a handful of Twinings English Breakfast Tea bags for free. They were also very helpful in re-filling my roommate's and my water bottles at the bar with filtered water without any hassle. The staff was always friendly and joked around with us.

The restaurant attached to the hotel was also superb. The continental breakfast had a wide assortment and they hardly ever ran out of fresh food. The breakfast consisted of eggs, beans, bacon, hash browns, toast and bread, fruit, cereal, yogurt, pastries, etc. It was basically everything you could ask for in a breakfast. They also had a wide assortment of juices. The espresso machines were fancy yet simple to use. You could have a delicious mocha or latte at the push of a button. The restaurant and bar also had great food after the breakfast hours and were open late. One night my roommate and I ended up eating dinner around 11:30pm and we shared the most delicious pepperoni pizza. It was reasonably priced as well.

Finally, the location of the Ibis Hotel in Euston is very convenient. It is a 2 minute walk from the Euston bust, train, and tube station, which makes traveling a breeze. There are little grocery stores along the train station, perfect for buying snacks while you travel. You are also a 15-20 minute walk away from Kings Cross Station. If you are like me, you are just minutes away from the legendary Platform 9 3/4. You are also about a 20 minute walk from the Camden Lock Market. There are many lovely places to see within walking distance of this hotel!

If I ever had the opportunity to visit London again, I would happily stay at the Ibis Hotel in Euston.

This Ibis, being located in London, is very swanky! You can easily meet up with a friend at the lobby bar, charge your phone and use the free Wi-Fi, all while positioned on a plush comfy couch for a selfie.

The rooms are comfortable and easy to sleep in. British standard type room: small, but everything necessary is in there.

Easiest check-in I experienced because I paid in advance online, and to check out, you just throw your key into a box on your way out the double doors.

They even offer free luggage holding, minty water, and sweeties in the lobby. And it is a 5-minute walk from the hotel to your train or tube at Euston Station. I'd definitely stay here again!

Nice reception area, friendly staff and clean room. There is a decent bar and restaurant downstairs although as you're in London you should definitely head out rather than eat in your room.

Usual standard room, not to big not to small, nothing special but does the job.

Breakfast available for a reasonable price of £9 for London.

Big plus is that there is in site parking. Great addition for a central London hotel (although parking is chargeable).

Overall, this hotel is reasonably price, very clean with comfortable beds and roomy rooms. I was lucky enough to get one of the rooms with a bathtub, so I gather the bathroom was more roomy than most. Also, it seems that the higher numbers don't face the busy Cardington street, so there was no street noise. The facilities worked well, and I was very impressed with the value for a London hotel in the heart of the business district (near the Wellcome Collection, University College, the BT tower and Oxford Street).

I would have rated this 4-stars if not for the following:
1) Poor internet - As a business traveller, a few amenities have become a necessity during my trips. The most important is internet. I know in Europe I often have to pay for access, and this was no different. Wireless was 10euros per day or 15euros for 10 hours of access over my stay through Orange France. Wired was 10pounds - clearly I chose the wireless access.
The internet was TERRIBLE! Constant need to log in again from different devices, and it was completely UNUSABLE on Friday and Saturday evenings (was ok on Wednesday and Thursday - I was even able to watch Netflix). This made things very difficult for a business traveler.
2) Very thin walls - Better control over loud noises in hall and other rooms. This includes maintenance staff who were very loud at 8pm or around 9-10am - difficult for jetlagged napper.

I think this hotel is bargain compared to some others, is clean and in a very good location. BUT, beware of the internet access and be prepared to spend time in coffee shops if you need to work!

I travel extensively for work, and I've had the opportunity to stay in dozens of different hotel chains. This hotel has potential, but fails to deliver a satisfying experience.

Entering the hotel you have to find someone wandering around in a T-shirt to register for your room. You then wait for them to manipulate their mobile phone to check you in -- it's a very inefficient way of getting you on your way.

The quality of the food at the restaurant was high. But on all three occasions I chose to eat there I had to chase down a staff member to get a seat, to place an order, or to get my bill. The staff is more focused on chatting amongst themselves than they are serving their guests.

As with many London hotels, there is no air conditioning (or none that functioned) at the Ibis. They did bring me a fan to help cool my room down. Thus I spent each night with the window open and the fan blowing as I attempted to sleep while listening to the sounds of the traffic, idling trucks, police sirens, and happy local tavern patrons walking under my window.

Booking a cab to pick me up early in the morning required me to use a cab service that only except cash. Somehow they were unable to use the millions of cabs in London that except credit cards.

The hotel does have a really nice, youthful vibe to it. I just wish there was more experience exhibited in the basic functions of running a hotel.

Finally, the receipt promised via email did not arrive. One more phone call / hassle for the basics.

Follow up Nov 1. It took four phone calls to customer service (good luck finding the number) to find someone who says they can help with the missing folio. Calls to the hotel were not answered - for me nor the support staff. Get a printed receipt before leaving. Won't stay here, nor any Accor hotel in the future.

Clean rooms, breakfast is not worth the price, not all staff members are helpful and sometimes they are rude... It was my first time here, next time I'm going back to Thistle Euston!

- I stayed here for almost two weeks.

- Check-in was fast, check-out was fast.

- The location is great in a fairly central part of London in zone 1, the hotel is right across from Euston tube station where you can access lot of different lines. Inside the station there's a lot of options for shopping and food, pasties, fast food, fish and chips, coffee shops, etc, also Sainsbury's and M&S Foods here.

- There are a lot of restaurants in the area, especially Indian restaurants.

- Most of the staff seem to be from France, most are very young. The service was usually friendly. But sometimes when we called front desk, the attitude was a bit pissy.

- Service was prompt most of the time.

- The rooms are neither very large, nor very small, the room size is decent and just what you can expect in a location like this.

- The room was cleaned well most of the time, but sometimes they didn't wash the coffee mugs. And the shelves were usually dusty.

- Just like in other Ibis hotels, you don't get shampoo and conditioner. But you can buy it for a pound or so across the street.

- You only get one towel each, not hand towels, but if you ask the front desk they will give you extra towels.

- Asked for a room where we would not hear any noise from traffic or the trains. We got that, but instead there was minor noise from the back of the hotel where trucks came and bottles were emptied.

- Only the basic tv channels. At 08:30 am the tv alarm went off saying happy New Year on New Year's Day, the sound was extremely loud and you could hear it even from other rooms across the hallway. I appreciate the Happy New Year greeting, but it was a bit annoying to get it blasted super loud through the tv when it was turned off and you're trying to sleep in...

- Breakfast was good and it's good value for money for the 7,5 GBP you pay. Hot and cold items, fruit, yoghurt, croissants, scrambled eggs, bacon, hash brown and the other stuff you would expect at hotel breakfast.

- Had dinner at the restaurant on Christmas Day, it was the only place in the area I could found that was open. It was a nice experience, the restaurant is cozy. Was thinking to get the turkey, but it was served without mashed potatoes, can you believe that??! I couldn't. The staff seemed very inexperienced, but they were friendly and polite. Went for the seabass instead of the turkey and it was amazing. The best seabass we had in a long time. The bar area is also a nice place to hang out.

- Internet is not free, which is something we missed and you can't even access it for free in the lobby.

- The beds are comfortable.

- The price is reasonable for such a good location.

Stayed one night for a business trip and really wasn't a fan. They have introduced an app instead of having phones in the rooms which did not make me feel safe at all, as a girl travelling alone.
Rooms are very average and the bath was dirty.
I had to go downstairs to ask for an iron (due to the app being useless), was sent to an ironing room with a terrible iron which did nothing for me.