Woodhouse Cadillac

Came here for their body shop. I highly recommend their body shop. Highly.

I had an insurance claim to process for my car, and they handled it perfectly, fixing the problem some errant driver inflicted on my poor car quickly and well.

They have an Enterprise outlet there, so getting a rental was painless.

They work with my insurance. Again, painless.

All this and a cheery staff. They get my body work, going forward. What a delight.

Always super courteous and quick. I love coming here for my service as I can always find a coupon, and they don't try to upsell me anything. Today I came in used their cafe area to work, and stayed well after the service to finish up a project. They even replaced my fob battery for free. Not to mention the complimentary snacks and soda in the cafe is always a nice refresher.

New to the area working and living in Omaha for an assignment. I needed an oil change, I typically stick to dealerships as it is easier to track my previous service. Service is done at the Chevy service entrance not the Cadillac one. Apparently no appointment need for oil change on Saturdays. So I drove up Saturday morning, shortly after 8 am. Yes they were busy, but I was attended to quickly. Oil change and tire rotation needed. I waited for my SUV took about 2 hours-I knew it would. The waiting area is pleasant with drinks and snacks available at no charge. Plenty of seating with TV, as well as charging stations for electronics. Bill was great, kinda quiet at first but got my Yukon taken care of in no time. Thanks again!

I went in to Huber Chevrolet a week ago today, Friday March 18th 2022.
I saw a truck posted on their website, and wanted to test drive it and hopefully get it my garage. Having bought 2 new trucks from Huber in the past, I had felt I'd be treated pretty well. I WAS SO, SO SADLY MISTAKEN. I won't go into the long version of this. But after not getting any test drive, or much less a positive attitude on my ability to buy the truck, the sales manager, Terry Csipkas (that I've dealt with twice before) handed me a Huber staff sheet with cost and trade value.
.
As it turns out, I was to pay full sticker price. Oh, ok, times are tough for GM. Also, the sales offer said my trade-in value was conveniently set at my bank pay-off amount! (prior to my arrival, they used my current truck VIN and looked up my financing and payoff amount).
.
My trade? A near-mint condition 2018, fully loaded F-150 Fx4 super crew with the Coyote V8 engine, with ... wait for it ... 8,951 miles on it!... yep, they value my trade as worth $32,000. Kelly Blue Book-? $38-41,000.
.
I took the high road, thanking them and walking away.
If I can enlighten even just one person on how Terry Csipkas and Huber Chevrolet operate and treat even returning customers, this review and time it took to write it will be time well spent. Thanks so much for reading.

This goes to the GM/Chevrolet service center.
2nd time bringing a vehicle to the location to be serviced.
Austin was very helpful with the whole issue. Took down our Warranty information, and went to bat for us to make sure we weren't paying a lot out of pocket.
Without having to ask, also provided a "loaner vehicle" while our car was being worked on.
Very satisfied with the service, and would greatly recommend if you need service done, this is your go to place.

I went to Huber to potentially sell my car a few weeks ago and it was a pleasant experience.

I don't remember who helped me, but he was really nice, and up front about everything. He assessed my vehicle, took it for a quick test drive, and we sat down and went through their offer.

Even though we didn't make a deal, I will definitely consider going to Huber to sell any future vehicles.

This place is the best! Terry, the Sales Manager helped me help my mom get a new car. I live out of state. We did a lot of the work prior to them picking her up and taking her to Huber! She picked up her car and absolutely loves it! No Pressure Sales! Terry and his Sales Team are AMAZING! WOW, WOW, WOW

I don' care where you live Call Terry and Huber for a Deal!

THERE IS NO PLACE LIKE HUBER!

I took my Avalanche to this dealership to have the takata airbag recall done. By the time I went to pick my truck up after work, there was a whole list of stuff that "needed to be done". Brakes (they were right, but I had an appointment for the following weekend). Gee whiz, according to the mechanic, I had oil squirting out of every orifice on my vehicle. But......I had actually had new gaskets put on places it was leaking by the Lantz brothers auto repair shop a month before. I did take it to a different auto repair place and paid them to reassure me that there were absolutely no oil leaks. I got the same story on my Cadillac and there would be a 99.00 diagnosis fee. My spouse had already had that done, but again, the car isn't leaking anything. My vehicles won't be seeing the inside of the Huber car service anymore. I also have to question whether or not these 5 star ratings are authentic. Oh yeah, one last thing, when I stopped to fill up with gas (I always check my oil when I fill), the filler cap was about to fall off.

a quote for my back brakes that didn't include turning my rotators , I had worked with someone other than the service writer Steve French with whom I normally work with and when I arrived to drop my car off to have the work done, he explained the $179.00 quoted would be more like $350.00 and both explained why and apologized. I am a divorced single woman and this extra wasn't within my budget so I left the dealership feeling a little upset. The next morning Steve French called me , he had went to his service manager and explained the situation and decided to honor the original quote and they would pick up the difference, I couldn't believe it and was both grateful and thankful. When I returned to pick up my vehicle they had done over $500 in free work because my back emergency brakes were so bad that they broke off while repairing the brakes and Huber Chevrolet replaced them at no charge!!! Steve French is a kind , courteous and customer service oriented person and he actually cares about the customers experience by both word and deed !!!!!

Being an out of state (driving thru) customer from Southern California sometimes repair shops don't prioritize your car vs. local repeat customers.
Huber Chevrolet was one of the best we have experienced. Promptly take you at the appointment time, paperwork PRE-prepared ready to go over. Nice lounge with everything you need if you want to wait. Car was done in less time than promised and washed and ready to go. Really impressed with this dealership!