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Review Highlights
“When calling HQ Appliance Repair, Mike, the owner, was helpful on the phone to assist me on trouble shooting.” in 18 reviews
“I had a problem with my dishwasher, called HQ, they worked with my availability and should up ON TIME!” in 4 reviews
“He explained what was broken (tension pulley) and had the replacement part with him to do the repair.” in 2 reviews
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About the Business
Business owner information
Mike R.
When you depend on our prompt appliance repair assistance, you'll never have to worry about repairs again! With us, you can trust that your appliances are in good hands. We are always honest and transparent with customers. We can fix what others can't. Satisfaction guaranteed.
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Overall rating
22 reviews
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- Bill E.Houston, TX05Jun 22, 2023
HQ Appliance Repair was very quick to respond to my request for service. The appointment was scheduled for the next day. Mag arrived exactly when he said he would and quickly diagnosed the problem(s) with my dishwasher. He offered detailed, expert advice on repair vs. replacement options which I greatly appreciated. Communication was excellent and very professional. I strongly recommend Mag and HQ Appliance Repair and will use again when the need arises.
Helpful 0Thanks 0Love this 0Oh no 0 - William G.Houston, TX01Jul 27, 2023
I called Mike because he was recommended by Samsung. He came out same day even though he said the day after. He listened to what was happening and went right to troubleshooting the unit. Shortly after he had found the problem, gave me a very descriptive diagnosis and let me know what the cost would be. I thought the price was very reasonable. He repaired the appliance and then thoroughly tested it out. I will absolutely use Mike in the future for any appliance repairs.
Helpful 0Thanks 0Love this 0Oh no 0 - Alicia H.Houston, TX05Apr 29, 2023
The stove stopped completely working in the morning! And by lunch Mike had it working, before any company could or would. Honestly, I am a person that focuses on the reviews and he did not dissapoint. He is very fair on his prices,
Helpful 0Thanks 0Love this 0Oh no 0 - Laura B.Cypress, TX016Jan 31, 2023
I was in need of a repair for my LG washer. When calling HQ Appliance Repair, Mike, the owner, was helpful on the phone to assist me on trouble shooting. Since I needed immediate help, I asked him to come check it out. He was prompt in his arrival and thorough in his assessment. Upon finding the problem, he was able to fix everything and made sure everything worked well to my satisfaction. He answered all my questions. I would highly recommend him to anyone.
Helpful 0Thanks 0Love this 0Oh no 0 - Marta G.Houston, TX123Apr 6, 2022
Mike repaired my built-in GE microwave. It went out the day before Thanksgiving and I couldn't go out to buy a new one that day so I looked for a repair man and found HQ Appliance Repair online. I liked that he had lots of good reviews. Mike came through for me and found the problem quickly and now my microwave is good as new! Thanks Mike.
Helpful 1Thanks 0Love this 1Oh no 0 - Walter T.Houston, TX4181558Feb 22, 2021
Mike was able to schedule for the next morning to repair our washer, and he answered our questions, showed up as expected, diagnosed, and repaired the unit promptly and at a fair price. We can highly recommend his service.
Helpful 0Thanks 0Love this 0Oh no 0 - Pedro C.The Woodlands, TX0181Aug 16, 2020
Very knowledgeable repair professional. Will call again if needed.
My gas dryer wasn't working. This fellow went the extra mile to fix it. I spent $400 on a plumber (different guy) to solve plumbing issues and also to install my gas dryer. Dryer wasn't heating. Plumber had to come back. Plumber couldn't fix it, said it was the machine. Called HQ Repair and he immediately determined it wasn't the machine. It was a clogged exhaust pipe: that is exactly what a plumber should've determined and fix! Even better, HQ Repair went the extra mile by doing the plumber's job! Went to home depot, came back with a snake line and unclogged the exhaust pipe. All the while, I could tell he wasn't happy working outside his duties, but he was determined to get the job done.
Dryer has been working perfectly for 2 weeks now. When a professional can fix what another trade was supposed to diagnose and solve, that's a keeper.Helpful 1Thanks 0Love this 0Oh no 0 - Lucie Y.Spring, TX37Jul 29, 2020
My less than 2 year old Whirlpool dishwasher just quit working one day. It filled up the water then nothing. After searching on Yelp, I called Mike, explained what's going on, and made an appointment. Mike showed up on time with a mask, and he was very friendly and professional. He diagnosed the problem was the electronic connector that goes to the pump. He also made sure the pump was still in good shape instead of just trying to sell me a new one (saved me $150). I am definitely keeping his number and would highly recommend him for any appliance repair. Thank you very much Mike!
Helpful 0Thanks 0Love this 0Oh no 0 - Hazel M.Bellaire, TX013Sep 1, 2020
We were really impressed with Mike's professionalism and promptness. He took his time to do the work and explained what he recommended in a way that was easy to understand despite his audience not being very knowledgeable. His pricing was very fair, but what was most impressive is that when the wine cooler stopped working a couple of days later he spent more time diagnosing the problem until it was resolved. Keep in mind that he did not charge us again for spending over a hour again after he was initially paid several days earlier. He gave us many options going forward and even suggested different models in the event that we did not to repair it in the future. He even checked up on us a couple of days later again. This type of service was thoroughly appreciated by our entire household. We highly recommend him!
Helpful 0Thanks 0Love this 0Oh no 0 - Stephen S.Houston, TX85259Feb 18, 2018
Mike Is AWESOME!! I went out of town this weekend, came back refrigerator wasn't cool any more. I called him and he came out the same day on a SUNDAY NIGHT
And fixed it within an hour. Not only did he save me trip to get ice and a cooler but saved me all of my groceries I just purchased. I would definitely hire him again and recommend him to anyone in need of a fast quality appliance repair! Very responsive and knows his stuff!! Thanks Mike!Helpful 0Thanks 0Love this 0Oh no 0
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