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David W.
Boston's senior care specialists work hard to bring customized care to the Downtown Boston, Cambridge, Somerville, and Charlestown communities. Home Instead Senior Care in Boston is one of 900 independently owned and operated senior care service providers offering vital living assistance to families and their loved ones. The Home Instead network was developed to provide a comprehensive care alternative for elderly family members. Home health care must be adaptable, flexible, and trustworthy for families to feel at ease with their caregiver and rest assured that their loved one is safe and well taken care of at all times. The largest subcategory of home care at Boston's Home Instead is 24-hour or live-in care, often for seniors with Alzheimer's or another dementia related illness. However, the local senior care offices will connect you to compassionate, reliable one-on-one, non-medical assistance at practically every care level. Caregiver services with Home Instead, include:
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- Don L.Columbus, OH3141Aug 16, 2018
When my elderly father fractured his pelvis I flew in to manage his care. We quickly realized that the rehab facility was crushing his spirits. When I mentioned home care to the facility staff, even they said patients tend to recover more quickly at home. What we didn't appreciate was just how difficult it can be to care for an elderly person who can't walk. They provided us with a list of home health care providers that I cross checked with yelp. Crazy how few reviews there are for these types of businesses. After doing some research and contacting three different providers, I chose Home Instead.
From the moment we contacted them our life started getting easier. Cassandra quickly set up an appointment for the owner, David, to come to the apartment and meet my father. He asked the right questions, listened, and provided us with a range of options to choose from. Zero pressure. The primary health aid, Leroy, quickly became like part of the family. David remained actively involved in managing my father's care--even while on vacation! And as my father gradually began to recover, they were very flexible in dialing down the service.
The only advice I have is to set clear expectations up front about what kinds of help you would like the health aid to provide. The brochure promises the moon, more than any single health aid could reasonably be expected to provide. But be upfront about what help you need. That way it doesn't get awkward part-way through treatment if expectations aren't being met. This is particularly important if there will be more than one provider managing care.
Overall we were very pleased with Home Instead and will definitely be contacting them again should we require additional care.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
David W.
Aug 20, 2018
Thanks Don. Your dad is great.
We would've taken him to the moon in his wheelchair if he wanted to go. Just for the record--- : ) - Susan M.Bradenton, FL07Nov 19, 2018
After a hospitalization, my 94-yr-old mother needed round-the-clock care at home. For more than 5 weeks, friendly, dedicated, caring, knowledgeable and dependable professionals came to our home. Each of them took excellent care of her, encouraging her as she slowly regained her health and mobility - and allowing me to get the rest I so desperately needed. I learned from them the best ways to continue her care on my own, and enjoyed their company immensely. They treated both of us with courtesy, respect and compassion. I can't thank the management, schedulers and caregivers enough for taking such good care of both of us. With them, it really IS personal!
Helpful 0Thanks 0Love this 1Oh no 0 - Ed H.Cambridge, MA013Oct 2, 2016First to Review
The team at Home Instead has been extremely helpful finding caregivers for my friend, who is in his nineties. They've given us prompt attention, always try to accommodate our needs, and we count on them to get the shifts covered. They are pleasant and dependable, sincere and helpful. Highly recommended!
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David W.
Jul 17, 2018
Ed, Thanks for the nice review. I'm sorry for the delayed reply. I am just getting into this yelp thing! Your friend has been very nice to work with (and you too).
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