High Country Marine

I've been snowmobiling in different states and different ski areas. So, I know I was lucky when I was the only person in the group. Just me and the guide. I went in early March and it had just snowed about a foot and half about 3 days earlier.

The trails were all different and I had a great time. We went on these small trails, about 1 1/2 snowmobiles wide, and then went on the major "highway" within the snowmobile system. Tons of people were out there. Then we went on a "goat" trail that lead to a wide opening and then onto the lake. Full throttle.

In all, a full hour or more. it was great and there was a mix of different terrain. Well worth it.

WOWWWW I've never met a more rude company. Also, they do not have any set or coherent cancellation policy yet will cancel when you show up.

So we booked paddleboards online from 4-6 PM. We made the mistake of thinking that our reservation was 5-7 PM. We showed up at 5. They close at 6. It would seem we still have 1 hour of our reservation left either way, no? Well, no. When we got there they rudely told us we were an hour late and they "put away" our paddleboards. If we had come at 4 we would've been out until 6 anyways...I truly don't see a difference. They don't cite a cancellation policy online.

Anyways, the entire interaction was incredibly rude and they were very condescending and acted like they couldn't believe we could've gotten the time wrong. Innocent mistake, not very kind or understanding company.

I have rented pontoon boats and jet skis from High Country Marine in the past and this is a beautiful lake for boating and swimming. They have always been professional and we have always had a great time. There are areas of the lake to be avoided but they give you a detailed description of where those hazards are. This July after a lot of rain and really high water there was a problem with my rented jet ski due to leaves or debris clogging it. Although disappointing it was not their fault and they made it up to us and I would highly recommend High Country Marine.

Literally terrible. Rude, liars, telling us they are the only ones in the area renting boats, which is just untrue. They cancelled my trip less than 24 hours before going, rebooked it to someone else, and then did not return any emails about why. Spoke to the rudest man in my life, condescending and laughed in my face. Would not recommend to ANYONE. DO NOT USE THIS COMPANY

We've gone to other places in the area to rent paddleboards, kayaks, etc., and folks charge an arm and a leg (I'm looking at y'all, places in Dover). High County Marine definitely has the best prices, from my experience.

The reservation system is pretty straight forward, although make sure if you're renting more than one of the same type of equipment, each item should have a different number (kayak 1, kayak 2, etc). Also, you should make sure you bring anyone using the equipment up to sign a waiver and get fitted for life jackets.

And the people there are really great. You can tell that they enjoy their jobs. And they are really understanding when you want to make changes and they explain things thoroughly, especially the woman who seems to run the show (probably because people don't listen well or don't take care of the equipment).

If you want solid equipment, at a fair price, with easy access to the reservoir, definitely go with High Country Marine.

We had a great experience renting with High Country Marine. They were very friendly. We had no probelms securing a rental for the day we needed. we showed up early and they had a boat ready. it was a great time on the water. very beautiful area. We cant wait to go again. The boat was in great working order and clean.

Unfortunately the place that my mom and I used to go to last summer wasn't open for her birthday this year. They were only open on weekends right now, and we wanted to go during the week. I wanted to take her kayaking for her birthday, so we came across this place.

Looked okay on the website. It was only an hour away from us instead of 2 hours, which was nice. But when we got there it seemed sort of sketchy. Tons of motorcycles, loud music, and an old dog there that could barely breath. Plus one of the men working there was trying to paddle the dog scaring him away (animal abuse much??).

No one explained to us what to do, the river we were paddling on, or offered any help. They were very unaccommodating and didn't seem to care about us at all. This is more of a "do it yourself" kind of place.

If you're into loud music and a punk rock frat party outside that feels like chaos, and don't care about being helped, then this is the place for you.

I will definitely not be coming back.

We made a reservation to rent a boat which was a Bayliner. We had 5 adults which was the max the boat could hold. We arrived and signed in. Then we went to the boat to do a check of it with a worker from High Country. The boat was old and run down. The seats were dirty, there were rips in the awning, the drivers seat was boosted up on a crate, the throttle/shifter had to be shaken a few times to get the boat started along with turning the key which the instructor told us it would. We stopped to swim a few times and each time we had trouble starting the boat. We wasted so much time and NO ONE did anything to compensate us for that.

After we were done the instructor went over the entire boat and noticed the prop was dented. They made us pay another 149.00 for the prop but did nothing to compensate us for the crappy throttle/shifter.

We will never ever use these people again!!!

We were unable to cancel due to their policy.

I found a gift certificate for High Country tours in my portfolio. It is from 2009. I called to see if they honored it and initially they said they did, but later reneged on the offer. It is unscrupulous companies like these that will sell you $340.40 gift certificate but then for whatever reason do not honor the funds after a period of time that sour me on gift certs. We are not talking a "discounted promotion" that has an expiration date but a gift certificate hand written on 2/16/2009 for $342.40.
I have learned to give people a gift card with $ on it instead of a gift certificate from any business that can decide not to honor a certificate that they issue themselves. Please do yourself and your loved ones a favor and do not purchase any GIFT CERTIFICATES from any business especially from High CON-ARTIST Snowmobile and Boat tours!! Buyers STAY AWAY!!!!

We were spending a awesome afternoon on the lake when our boat broke down, it was just about 4pm when we determined we needed help. Contacted High Country Marine. We were told they would have to launch a boat to tow us back to the ramp and it would take a little time. They were there to help within 1/2 hour, they first tried to see what was wrong with our engine and ended up towing us back for a very reasonable price. Both of the men on the boat were highly professional. Based on our experience, I would highly recommend High Country. Gerry M.

Great time. Clearly these guys know what they are doing which is nice for folks like me who do not Fun family day.. 3 in fact. Obviously I highly recommend it, especially in a VT heat wave.