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Review Highlights
“I've never had any kind of negative experience with the staff and service at Harrison Eurosports!” in 7 reviews
“Since the first day coming here Morgan was the one who worked with me and a friend to get our bikes.” in 6 reviews
“They helped me get my first ducati 959 panigale and still trying to help me out on getting a panigale V4!” in 2 reviews
Location & Hours
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About the Business
Business owner information
Rob R.
Eurosports Utah is Utah's European Motorcycle Supercenter. They sell and service BMW, Ducati, and Triumph.
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Recommended Reviews
Overall rating
32 reviews
5 stars
4 stars
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1 star
- Michael S.Kaysville, UT0234Aug 14, 2021
Just had my tires replaced by Harrison's service department. It was a great experience, the tires are amazing, and they balanced the wheel properly. This 2014 R1200GSA I purchased from a private seller feels like a brand new bike.
The parts department and all staff are super helpful even for folks that don't have a decade of riding knowledge. I highly recommend Harrison!
By the way, I also highly recommend the Michelin Road Trail 5s, such an amazing difference.Helpful 0Thanks 0Love this 0Oh no 0 - Chandler M.UT, UT02Apr 17, 2024
If I could give 0 stars I would. I took my Ducati Panigale to get its 15k desmo service. Surprisingly they got the bike in and out in a couple of days. Upon receiving the bike back I was leaking a lot of coolant. When I say a lot I mean a stream of coolant was pouring out. I texted the tech and he said it was just the overflow tank pushing extra out. After taking the lower fairing off I found that the tech putting my bike back together hadn't tightened the main hose to my radiator draining all coolant causing my bike to overheat. I took it straight back explaining how they messed up. Upon inspection, they concluded that my water pump seal was blown due to running without coolant. They said it was my fault and tried to charge me another $1000 to have my water pump replaced. They "alluded" to the idea that I had undone the hose in some attempt to make them pay for new parts (parts that weren't ever damaged before I took it here) and they tried to lie to me about what was and wasn't taken apart when the service was done, assuming I hadn't done my research and didn't know but luckily I did and called them on it. They also said it was leaking coolant from the weephole when they received the bike. Their initial inspection before servicing my bike says nothing about coolant leaking from the weephole. I took my bike to the dealership and paid extra to have it done right, but what I got in return was mistakes and mechanics not willing to fix those mistakes. It's not just me, many other people have had garbage service by these crooks. I will not be taking my bike back and will do everything in my power to spread the word to others so they don't take their bikes here. These are supposed to be "professionals", mistakes like this should not be happening. I will also be taking legal action to hold these mechanics accountable for their mistakes and for their lack of responsibility.
Helpful 0Thanks 0Love this 0Oh no 0 - Brady B.Roy, UT044Sep 2, 2023Updated review
This review is regarding the sales team at Eurosports Utah Ducati. Worked out a great deal on a new 2023 Ducati Panigale V4 S. Zeus, Ian, and Sean and team went above and beyond in making my purchase experience great! I highly recommend Eurosports Utah Ducati if you wish to purchase a new/used Ducati!
Helpful 0Thanks 0Love this 0Oh no 0May 6, 2023Previous reviewBought a used Ducati X-Diavel S from another dealership. Took my new to me Ducati to Eurosports Utah to take care of some open recalls, perform needed maintenance, and to take care of a couple minor issues. Nick in service was very helpful and we got everything taken care of in a timely, professional manner. Nick went above and beyond to make sure everything was perfect on my Ducati.
- Terry F.Huntington Beach, CA0264Jun 3, 2023
I was riding my Triumph Tiger 1200 GT Explorer up to Salt Lake City from CA. My Tiger is new & I was going to need to have the first service done. I saw Eurosports Utah was close to where I would be and completed an online service request. Mike from service called me and confirmed what I needed to be done. When I arrived, Connor met with me & took care of everything! I also met Mike & he immediately took care of a brake issue. The attention to detail & commitment to customer service was outstanding!! They understood the importance of having a safe & reliable motorcycle and getting it back to me in an appropriate time frame; the same day! Eurosports Utah is my go to dealer whenever I'm in Utah!! Thanks Connor & Mike the great service!!
Helpful 0Thanks 0Love this 0Oh no 0 - J A.Salt Lake City, UT1111Jun 26, 2023
It took many trips and conversations, but it was so nice not being pressured into what bike to get so that I could make the right decision in the end. I went from the bike I always wanted, the Panigale, to the bike that seemed more practical, the Multistrada, to the bike I actually didn't know much about and fell in love with, the 2023 Diavel. All of the guys over there were super helpful and no pressure. Morgan knows his bikes and made the experience very fun and enjoyable! I highly recommend these guys!
Helpful 0Thanks 0Love this 1Oh no 0 - Ashley G.Modesto, CA2164Jul 24, 2020
I had been pestering this location for about two months, coming back again and again and again, even during the middle of the pandemic. The staff here all seemed nice, but I have the highlight just the ones I worked with. Since the first day coming here Morgan was the one who worked with me and a friend to get our bikes. He was always kind, respectful, and eager to get us what we wanted.
When my bike finally did arrive he notified me the day of via text and sent me pictures and updates when it was finally ready for me to come and pick up. Jamie who was part of the financing department was awesome as well; when I changed my mind about something the day after signing she worked with me to get done what I wanted, no hesitation at all.
I love my bike! And I couldn't be more thankful for the experience of getting it! Go see Morgan! He will get you what you want one way or another.Helpful 1Thanks 0Love this 0Oh no 0 - Jul 15, 2018
Can't be trusted! I wad looking for a new or used motorcycle, and test drive a couple. I decided on one bike and they gave me an initial price of $16,000. The usual hour of dealing and waiting for the sales manager's response gets old. Finally the salesman came out with the managers "best price," you know that special people where they are barely making money. (His own words)
It was closing time and we finally agreed on a price. I left and said I would return the next day with my trade.
I pulled up the bike on the website to show my wife.......it was listed for $1,000 cheaper then were agreed after an hour of compromise
Do like I did, take your money elsewhere. Definitely dishonest people.Helpful 5Thanks 0Love this 3Oh no 0 - Hunter T.Salt Lake City, UT0253May 15, 2021
Suppose they didn't want to make a sale today. I wanted to buy a scrambler xc or xe. Have the $ and had all my research done and was for sure on one of those bikes. I ended up walking around for 10 minutes trying to find someone to help. They had what looked like 3 salesman all working with some girl looking at a Ducati. I tried to ask one of them for assistance and was ignored and asked again thinking they didn't here me and dude turns around and says can you see I'm with a customer...like fuck off, I mean you need 3 dudes to sell one chick a motorcycle? So I'll take my money elsewhere. I'll drive out of state if needed. They lost a easy sale today
Helpful 3Thanks 0Love this 1Oh no 0 - Amanda F.Downey, CA122233Mar 18, 2021
My hubs has owned 3 Ducatis (Including the Superleggera) in the last few years. He was interested in another one. When he called the bike he was interested in was already pre-sold. The sales person was rude and didn't even attempt to offer any alternatives. Instead he abruptly hung up. Really dumb move. It is better to do business with Las Vegas Ducati. There they aren't rude.
Helpful 3Thanks 0Love this 0Oh no 0 - Nathan K.CO, CO01Oct 2, 2021
When I purchased my motorcycle I asked the sales person, Sean what I needed to do about insurance and he told me that my car insurance would cover the motorcycle for 30 days, just like when you buy a new car. 2 weeks later I totaled the bike in an accident. The insurance statement made by the sales person was incorrect so he either lied or was ill informed. You cannot cover a motorcycle with an auto policy. Needless to say this learning experience has cost me thousands of dollars and now the sales team has no idea what I'm talking about, and knowing that I got in an accident they have changed the advice that they give to " I would recommend you talk to your insurance agent" denying that they ever said what they said. Moral of the story don't ever trust anyone for what they say always think for yourself
Helpful 1Thanks 0Love this 0Oh no 0
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