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Ask the Community
Q:
Does this hotel offer free shuttle from and to the airport? I cant find this on their website.
A:
Q:
I've heard rumors of construction near the hotel. Has anyone visited recently and been to the pool? I'm wondering if the construction can be heard and/or is bothersome?
A:
Recommended Reviews
Overall rating
2491 reviews
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1 star
- Dom N.Sacramento, CA2132100Dec 19, 2023
The first nightclub I've been to in Las Vegas was Vanity. I was here for a Saint Patrick's Day. I stayed at the HRH Tower. The suites were terrific. Tupac's second to last outfit was displayed at the casino. Their 35 Steaks and Martinis was splendid. Virgin Hotels can never replace it. It's never going to be the same. I can't believe The Mirage is going to be redesigned to a Hard Rock. It can be duplicated, but not replicated.
Helpful 1Thanks 0Love this 1Oh no 0 - 8275212108Jan 23, 2020Updated review
Outstanding service!
Came to Hard Rock to enjoy a meal at the Oyster Bar, but first had to pay a visit to the best Valet service in Las Vegas! They are extremely friendly and always have given me the 5 STAR treatment whenever I visit! Thank you for all the years! You will be missed!
Hotel was packed with the AVN convention. Not my scene, but lots of people watching. Interesting folks walking around, lol, barely naked!!
We dined at the famous Oyster Bar! I had the 'All in Pan Roast' with crawfish, crab and prawns. My friend had the crab caesar salad. Customer service impeccable! Thank you 'Jade' for always taking extra good care of me when I come in. The food is outstanding! I will be back one more time before its all closed forever...sad.
Best Hotel and Customer Service in Las Vegas in my opinion! Only one week left! Go before its all over!
Thank you Hard Rock for 25 years of service! We love you!Helpful 14Thanks 0Love this 13Oh no 0Business owner information
Joshua J.
Jul 9, 2018
Christine G,
Thank you for sharing your experience with us. I have sent you a private message via Yelp.
Thank you,
JoshNov 5, 2019Previous reviewI know I write a lot of reviews for the Hard Rock, but its because I love it!
This review is for the Valet guys! They are the nicest most friendly people I have met throughout Las Vegas in this environment. 'Dominic' went out of his way for me with a small request to park my car upfront. I dont mind giving a few extra bucks for the 5 Star Service.
I hope when the transition to Virgin Hotels in a few months, that they keep these exceptional people. I would love the same service!
Closing in 3 months, I plan to spend as much time as I can here. I love the Hard Rock Hotel and you will be missed in Las Vegas.
Highly Recommend!Sep 24, 2019Previous reviewI love the Hard Rock! Always will! Spent time at the Center Bar with friends and the bartender is also a friend. So a great night!
Drinks are affordable and delicious!
I'll miss Hard Rock when it's gone in a few months!
Get over there and have some fun! You'll be happy you did!
Highly recommend for serious Vegas fun!Aug 30, 2019Previous reviewOnly 5 Months Left People! Get yourself over there and take photos, eat at the restaurants, do a vacay, enjoy the many bars and check out The Joint! Its truly a masterpiece and will be missed when its gone. Parking is free and so is the valet! Be sure to tip all the employees as they will be out of work for 8 months when it closes in Feb 2020, they will appreciate.
I will be super sad as its my favorite Hotel/ Casino since the early 1990's.
Love you Hard Rock. Always a special place in my heart.Jul 6, 2018Previous reviewI love the Hard Rock! Always have. Been coming here since it first opened. It's beautiful, has 5star employees and exceptional customer service.
The valet is free,super fast and efficient.
I dined at my favorite Oyster Bar and had another excellent meal.
You all need to come to this Oyster Bar as there is hardly ever a wait like the other ones around town.
Step off the strip and come see what the party is all about at the Hard Rock! Guaranteed a good time! - Oct 21, 2019
This place is just a Las Vegas table. With that said I think they're closing it down and selling it. I think that's pretty sad. We came here for a concert and it was just fantastic. Interestingly there was another concert going on at the same time which was the Stone Temple pilots. I didn't know that was happening or I might've seen that one instead. The venue was small and intimate and the sound system was perfect. Not too loud and not too quiet. The drinks were not all that expensive for Las Vegas and the service at the bar was quick. The seats were comfortable and there was not a bad seat in the house. We didn't gamble here butThey appear to have all the fun slot machines.
This place is very fun and very hip and it's a shame if it goes away. If you haven't been there you should quickly go before it's too late.Helpful 3Thanks 0Love this 3Oh no 0 - Jan 31, 2020
Last weekend if you like to see the hotel or hang out and listen to some live bands :/
Sad to see a hotel closing :(
Just stoppEd by to wish a farewell to the legendary Hard Rock Hôtel & Casino!
Wishing all the staff all the best of luck :)Helpful 1Thanks 0Love this 2Oh no 0 - Jun 5, 2019
I'm reviewing from a weekend staycation in their newer Suites in the HRH tower. I'm reviewing on the amenities on I used.
HRH Tower Check In: The dimly lit lobby is very attractive with black walls, ceilings, tiled floors and furniture. There's interesting rock memorabilia displayed on the walls. During check in, the concierge has immediately called over guests to be checked in when the front desk was full which made for a quick and easy check in. Check out was even easier via the flat screen TV in the room.
HRH Tower Suites: I had a supreme queens suite on the 10th floor with a pool view and it was fantastic. In the entrance hallway is a sink, mirror, counter along with the closets. The sitting area has a writing desk with a flat screen above it, ottoman, and a long L shaped couched for lounging. The two queen beds were comfortable with quality pillows and covers. The bathroom was massive in size (about a 1/3 of the suite?) with a full bath tub, shower and two sinks. The whole suite had a contemporary vibe, clean and everything was functional.
HRH Center bar: This is a very attractive circle bar with plenty of seating at the bar level and the lower lounging level. The bartenders were friendly and drink prices were Vegas level. This is a great pre-game/meeting or people watching spot.
HRH Nirvana Pool: We had a great experience renting a cabana for the day from the morning until they shut down at 6 pm. The coordinator Tyler was very friendly and made it easy for us. Courtney was our server and it appeared she was the only one working all the cabanas. She was great with checking up on us and our food and drink orders were all 100% correct. The cabanas come with a couch, two lounge chairs, a safe, storage cabinets and a flat screen TV so you can just be lazy all day by the pool.
Overall, I had a great staycation experience with the Hard Rock staff. I'd definitely staycation here again and would recommend the HRH Tower Suites to out of town friends looking to stay off the strip but close to it. Cheers!Helpful 8Thanks 0Love this 3Oh no 0Business owner information
Joshua J.
Jul 2, 2019
Steff A,
Thank you for sharing your experience with us. I have sent you a private message via Yelp.
Thank you,
Josh - Jul 29, 2019
All around bad hotel, but for less than 75$ a night I suppose I cannot complain.
I had to change rooms thrice for issues and I'm not terribly picky when it comes to staying in the room.
The main, fun looking pool was closed the entire times on a rumor from pool staff that the hotel did not want to pay to keep it open. The other pool is pretty much next to the parking garage/boulevard and the fuel fumes make a nice touch.
I've heard the property was purchased by Richard Branson and that it will be going under the complete "Kylie Jenner" head transplant.
For this reason I can imagine they've just been letting this hotel go. I will say I was surprised that it wasn't owned by Jeff Bezos since it was overall less than mediocre, and I would definitely not spend any more than 100$ to stay here.Helpful 3Thanks 0Love this 2Oh no 0 - Apr 5, 2019
The hotel & Casino is in a great convenient location off the strip where there is not so much traffic and chaos but close to some fantastic eateries that are open late or 24 hours! We stayed in the plaza towers and I really liked this area is not a part of the renovated rooms and I was totally ok with it because it had the deep reds and purples with black decor which really added to the theme of Hard rock the new rooms were very basic - white on white typical - so I prefer the plaza tower! Both very nice with zero complaints - just a personal preference of style for me! The beds were so comfortable!
As far as the casino - typical Vegas casino .. no I didn't win a bunch of money but nevertheless had fun trying!
They have on site food options Duncan donuts a little Mexican place called the pink taco a 24 hour grill
, oyster bar and a few others.Helpful 3Thanks 0Love this 0Oh no 0Business owner information
Joshua J.
May 1, 2019
Karen B,
Thank you for sharing your experience with us. I have sent you a private message via Yelp.
Thank you,
Josh - Feb 19, 2019
I equated the Hard Rock Hotel & Casino to an aging rocker who is no longer in his or her prime but can still put on a great performance and dazzle a crowd.
I remember visiting HRH when it first opened almost 25 years ago and realizing how amazing it was. The place was buzzing with a youthful exciting vibe.
That wasn't the case when I visited for a night for work. It felt dark and the smoky odor bothered me every time I walked through the casino. Few tables were open. All the well dressed good looking people were at another hotel.
The room was fine and I slept well. It was big and in a newer tower.
This hotel is an ode to great rockers and I loved that part. It's a museum. Whether everything is authentic or not doesn't matter because if you like rock from a variety of genres it's fun to be here. I was delighted with mementos from David Bowie, Mick Jagger, Depeche Mode, Pearl Jam, INXS, Queen and Tom Petty, just to name a few.
The hotel staff was very friendly especially the front desk and bell hop.
Dunkin Donuts downstairs is convenient for breakfast.
Will you enjoy and have a good stay at the Hard Rock? It depends what you're looking for. If you just need a place to crash and are fine being off the strip, it can work.
I never felt like a rock star staying there ... but I didn't feel like a roadie. That place isn't what it used to be but it can still hit some great notes and put on a strong performance.Helpful 2Thanks 0Love this 2Oh no 0Business owner information
Joshua J.
Mar 6, 2019
Eric W,
Thank you for sharing your experience with us. I have sent you a private message via Yelp.
Thank you,
Josh - Jun 10, 2019
I have to warn off people looking for an ADA room here- I had quite a few difficulties while in a wheelchair. The door was incredibly heavy/hard to open, I'm not sure if it's standard or just this door but I could barely get it open with no leverage while in a chair. The shower chair was either broken or poorly designed, and instead of operating at a 90 degree angle, it slid down to a 45 degree angle and I had to hold myself from sliding down it.
There also were no low or full length mirrors, so I had to get ready by pulling the plug in mirror off the counter and use it in my lap.
Otherwise the room was ok- it was clean, and modern.
We were disappointed that the pool closed at 6 on a Saturday night. All in all I did ok- but that was only because I had other people to help me. If you are a single independent disabled person without an attendant, avoid this hotel.Helpful 1Thanks 0Love this 0Oh no 0 - 263238399Aug 3, 2018Updated review
I am in shock. When we pre-checked in and paid this morning we were told the Paradise tower was new like the HRH tower. We were lied to big time. We walked in to dark walls, dirty floors, a small room, and an even smaller bathroom without a tub. There is some kind of bar sticking out from the bottom of one of the beds and unlike the HRH tower this room does not have charging ports on the side table. This hotel is outdated and should not be advertised as remodeled or updated. It is not such. This room reminds me of a scene from Goodfellas. They should be ashamed of themselves fle charging as much as they do for Super 8 quality rooms. I feel like o stepped into the 70s when I opened the door to this room. I'm ready to end my weeklong stay today. This is disappointing.
When I pushed the curtains back I found someone's glasses. They do not belong to anyone in this room. Today is August 3rd and we arrived on July 29th. I also found a stick from the curtain on the floor. It was actually propped up against the window.
Housekeeping does not thoroughly clean. They wipe the front of the desk and leave dust on the back part of it. We had to ask for towels more than once after the room had been cleaned for the day and the same paper sat on the floor in front of our door in the hallway for two days.
I really wish there were designated smoking areas in the hotel also. With all the information about the damaging effects of secondhand smoke; you'd think the hotel would want to ensure non-smokers are given a chance to maintain their good health.
This is my second time staying in this hotel. I will not be staying here in the future.Helpful 7Thanks 0Love this 0Oh no 0Business owner information
Joshua J.
Aug 2, 2018
Cassandra T,
Thank you for sharing your experience with us. I have sent you a private message via Yelp.
Thank you,
JoshJul 29, 2018Previous reviewI am in shock. When we pre-checked in and paid this morning we were told the Paradise tower was new like the HRH tower. We were lied to big time. We walked in to dark walls, dirty floors, a small room, and an even smaller bathroom without a tub. There is some kind of bar sticking out from the bottom of one of the beds and unlike the HRH tower this room does not have charging ports on the side table. This hotel is outdated and should not be advertised as remodeled or updated. It is not such. This room reminds me of a scene from Goodfellas. They should be ashamed of themselves fle charging as much as they do for Super 8 quality rooms. I feel like o stepped into the 70s when I opened the door to this room. I'm ready to end my weeklong stay today. This is disappointing.
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