Handel's Homemade Ice Cream

Great variety and the service is always terrific!
If you're in the mood for homemade ice cream than this is your spot!

Ice cream is amazing but they have the worst systems I've ever seen.

Over 40 minutes waiting in line because they have people take your order, walk to a cash register, come back with your total, take your card, then they go scoop your flavors and bring them back 1 by 1.

Unbearably long wait anytime the weather is even kind of nice outside

Wasn't overly impressed. I can't understand why a person would have an ice cream store that you can only order at a window instead of coming inside...in a state that has freezing weather!! Makes sense for Florida but not Indiana.
Ordered 2 scoops in a bowl- came out in a cone- reminded was supposed to be in a bowl and the girl just got a small bowl and dumped the cone out in it..mixing the 2 flavors together so it was one big glob mess in a little bowl... (regret having tipped her with that behavior!) Prices are average.
Not sure would come back when visiting the area.

Handel's ice cream is waaaaay too good considering it is a nationwide chain! How do they maintain such excellent consistency everywhere?

I have no problems with the ice cream itself. My strawberry cheesecake hurricane with added reeses pieces was great and at 5 bucks for a "small" is better than DQ, but I hate how, at this location, it is walk-up only! Who wants to sit in their car, shoveling quickly melting ice cream in their mouth like a loser? I'm sure I'm not the only person who wants to have their sweet treat sitting down inside the actual ice cream store. I also feel bad for the workers who have to keep walking back and forth each time someone wants one sample. It makes the sample trying experience not even worth it.

There has to be a better way. Ice cream should be an indulgence that should be an experience itself - but here, getting ice cream makes me feel shameful and depressed.

Alice Handel began making her delicious recipe for homemade ice cream in 1945. Generation after generation, they continue the same tradition of making each batch fresh daily in store to this day.

You can find a hundred different flavors to packed in a sugar cone, cake cone, waffle cone (dipped in chocolate), or a waffle bowl. 5 different toppings are offered of carmel, strawberry, marshmallow, and hot fudge topped with whipped cream, then topped with a cherry. Today, I ordered the Hot Fudge Brownie Sundae in a cup. I chose the salted carmel ice cream with chunks of chocolate and carmel. It was piled high with ice cream and topped off with tons of whipped cream and finally nuts and a cherry.

Sigi ordered two scoops, one of pistachio, and the other was salted caramel topped with whipped cream in a bowl. Jeanie ordered 2 scoops of chocolate piled high in a cone. I made a mess of my white blouse, but it was delicious. Sigi liked hers as well, and Jeanie too, but she couldn't keep up with the melting ice cream cone, being we were sitting outdoors in the 90° heat.

We arrived just before a group appeared behind us. Be prepared to stand while you wait to place your order. There are benches close by on the side of the building to sit on afterward.

I love their ice cream. The server was friendly and very efficient and handled the rush timely and alone. Stop in and grab a scoop.

Typically pleased with my experience here, but tonight was not good at all. I ordered a Reese's pieces hurricane that had about 5 Reese's pieces in it. When I asked the employee about it, they told me they put the right amount in and shrugged his shoulders. Poor customer service and won't return.

If you are an icecream fan like I am, then handles icecream is for you. I absolutely cannot get enough of their icecream. My favorite flavor is s'mores. I wish they had it year round. All of their locations are great to visit. The staff is friendly and a joy to talk with. I would recommend this place to everyone!

Amazing icecream.. so many great flavours to choose from.. best icecream place in Indiana.
Highly recommend the pistachio flavour here!

I am definitely a regular at Handels Carmel so won't spend more time raving about the seasonal flavors, the regulars and the massive scoop sizes - those are always the best. But what beats me is the never ending wait time every single time you visit. It doesn't change no matter what hour or day you visit. I had to pick a butter pecan & chocolate cake batter waffle cone and a pup cone. Just this got me a 35 min wait. The public was frustrated and customers began reminding the servers of the long unending lines. Handles does need to change its serving process!

Ice cream flavors are hit n miss here. This was a hot day so I went for something refreshing: pineapple and orange sherbet. The first few bites were good then just seemed to have a weird texture: almost gritty? I've had some other good flavors here and they have huge menu; just don't recommend the sherbets.