Hampton Inn Natchitoches

The wash machine was broke the entire 10 day stay.
Most of the machines in the fitness center is either broken or jammed. This hotel does not replace the coffee for your room and even ran out of coffee!
Breakfast area staff is friendly .

Nasty attitude. No type of authority. Because she was disgusting. It could've been so simple. Liz or what. Not sure. Very nasty from in and out.

Smooth check in, although check in wasn't available through the app. Super clean room, especially the shower. No mold in the shower and I get the feeling this hotel was recently repainted/renovated. The in-room AC was effective at 68* on a 100* day. The attendants at the breakfast area were very helpful and the area was clean. They actively cleaned it as guests passed through. Coffee was fresh and piping hot. Their pool was clean and comfortable. Check out was easy. We are Hilton gold status and have traveled quite a lot with them. This is a good one!

I have been staying with Hampton a lot on this trip and two of the Hamptons we have stayed in did not
Meet my expectations. This review is for this one in Natchitoches; LA First on my app reservation I ask for the King bed Study room which looked larger, and my preferences are marked for high floor rooms close to elevator. Well the young person, Kaylan, (think that's right) checked us in and gave me a 1st floor room, which I asked her to change me, she did change my room to the 3rd floor. But it was not the "Study" room that was on the app. I had to ask her for our members guest goodie bag with water. Most all of the Hamptons have not failed to give us two bottles of water, and I haven't had to ask. That has been very impressive to me because I am also IHG, Choice Privileges and Wyndham rewards members, so I was leaning more to always staying With Hamptons because they were so efficient and nEver forgot members.. well this one has failed several times, they had NO hot coffee. I called down and asked her if she had hot coffee made and she said yes. I went right down and saw her sitting with her phone, (she could of been doing work stuff) but there was no hot coffee and the dark roast was completely out. Now when I asked she should have checked it. Well after waiting 10 min she never brought any out so I went back to my room and a little while later went back to get some. She finally brought it out and the dark roast was so week you could see all the way to the bottom of the cup. So disappointed. Hotels advertise they have hot coffee 24 hours and they should live up to their advertising. A lot of them do and I appreciate them. This girl was apparently not focused on her job. She was not very friendly, seemed to get an attitude about making the coffee when I said it was out, She told me there was coffee... and next time check room preferences before assigning a room.
The room is nice and clean and pretty, no complaints there.

I stayed here 06/14/19-06/16/19 .. They were remodeling which I am not holding against them. My stay was fine the employees were nice and helpful. What made my stay TERRIBLE is the fact that I've come home and legs are full of BED BUG bites! I am allergic so my legs have swollen ! DO NOT STAY HERE!

We stayed here recently. The workers at this hotel are super friendly and helpful.
Our room was two double beds non smoking.
The room and bathroom were kinda small. But we didn't care we arrived late and are only here to sleep and shower. The beds are pretty comfy. The pillows are nice and fluffy. The room and bathroom were super clean, and I am a neat freak. We felt very comfortable staying here.
The only reason I gave it 4.5 stars is because the shower head was junk. We had to use the coffee cups in order to help rinse our hair. My husband was fine with the shower head. Just people with long hair need a shower head more powerful.
Overall a great stay. If we were to head this way again we would stop here and stay overnight.

This Hampton does a good job living up to the basic brand promise of clean, comfortable and friendly accommodations. We were especially impressed with the staff who all seem to take personal pride in the property and their guests' comfort. The pillows are uncomfortable in the Hampton chain, but everything else is quite comfortable and adequate. The price is truly fair and very reasonable.

I was treated so poorly at this hotel this week. I only assumed it was because one either how I paid, or two because I'm a black woman and I came in with a bonnet on my head. I never travel or let alone go outside my house with a bonnet on, but because it was a long drive and my hair was rolled for the game I thought it would be ok. Never thought I would experience this, let alone in front of my 11 year old daughter. My daughter and I traveled 5 hours from Texas to Natchitoches, LA for my son's State Championship game. We arrived early of course so I decided to see if we were able to check-in early. Went to the front desk and asked the young man, he didn't have a answer so he asked the young lady Summer. Summer said to him "no because all of the rooms are not clean right now." So, the young man repeated to me what she said without asking me my name so he could look me up to see if a room was available or not. So I said, "how are you just going to repeat what she said without looking in the system to even see if any were clean for me." Then Summer asked me what was my name and she will have the cleaning crew to get on it. I have her my name, left for about a hour and a half then came back. Upon me returning to the hotel there were two guys at the counter and guess what, they got keys and a complimentary bag, which tells me they are members. Then its my turn, Summer says, your room is not ready, with an attitude, so I asked, so how did they get a key and they came an hour and a half after me, she repeated, your room is not ready, looking at me making a nasty face, with an attitude. I said ok and walked over to the lobby area. A few minutes later a family of three walk in, they get their key and go to their room. About a minute later the young man calls me up and say your room is ready. I go up and say ok, what do you need from me, I handed him my ID and Credit Card in his hand, he did what he had to do, but when he gave me back my things, he laid them down on the counter. I said to him, "when someone hand you something in your hand, you give it back to them in their hand, that is rude and a sign of disrespect!" He looked at me and didn't apologize or anything. So then I asked him to write the manager's name down on my paperwork that will be given to me, he said to me and pointed, "there is the manager's name right there, " I said, "I can see that, but I asked you to write it down for me." Then Summer says, "the manager is in the back, I can get them if you want me to, I said no thanks, I've been on the road 5 hours, then had to wait 2 hours to get my room and I'm recovering from ACL surgery.

This place has some of the friendliest staff we've met at any Hampton. And the breakfast was fantastic. The cook put a local spin to the eggs and they were amazing. They are in the midst of renovations (and they need the update) but we barely noticed any construction. Once finished, I'd likely give a 5 star rating.

I planned a little getaway just for some R&R. I selected something close to home and had only 2 criteria. A nice breakfast and pool.

The breakfast was amazing. Great selection, well maintained, clean and delicious.

The pool was dirty. The first day I noticed pieces of styrofoam and thought that maybe they'd just blown in there but, by day 3 it was obvious that the pool wasn't being cleaned because the styrofoam was still there. Not the happy place I'd hoped for. It's very small. The furniture was just so so. Definitely not what I'd expect from a higher end facility. Very disappointed with the pool.

I booked through Priceline 'Pay later' and was a little perturbed that my bank account was dinged for the full amount the week before I was due to arrive. I bank out of town and keep enough $ in there to pay my living expenses. I was stashing back cash to pay my hotel bill. So, it was disconcerting when I checked my bank balance online and saw the charge. It made my account overdrawn and was very frustrating. I was expecting to check in, hand them my cash and be done. Now I had to wait for the charges to be reversed and HOPE that I didn't bounce any checks in the meantime. Grrr. That was definitely a cloud over my stay.

The room was comfortable, the bedding spectacular.

I won't stay here again. The Quality Inn next door had a much lovelier pool and, for the price difference I can just go out to breakfast.