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“I have complete trust and faith in Sam's abilities, professionalism and honesty when it comes to his work.” in 24 reviews
“. I just hope he makes good with his Bond Co and the State of WA first.” in 2 reviews
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About the Business
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Sam H.
Green T Plumbing offers all aspects of plumbing service from initial consultation to design and installation, high-efficiency fixtures and heaters, service work, drain cleaning services, specializing in gray water reclamation and storage, rainwater reclamation and radiant heat. Green T Plumbing differentiate's its self by working every day to meet Seattle's emerging demand for sustainable practices in the area of plumbing. We provide up to date information on sustainable elements and innovations that can be utilized in reclaiming water, alternative forms of heating and energy conserving products. Our services are comprehensive, including consultation, design and installation. We have solid experience and knowledge of sustainability practices, including LEED certification criteria.
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- Ken C.Seattle, WA328May 11, 2013
Called Sam from Green T to fix our toilet and he was fast, courteous and wiling to do anything else (plumbing wise) around the house we thought we might need because he did the job so quickly - he wanted to make sure we got our money's worth. Great work and service.
Of course - no one wants to have a situation where they call a plumber, but if I do again I will call Green T with no hesitation. Highly recommend!Helpful 0Thanks 0Love this 0Oh no 0 - Andrea J.Seattle, WA17121918Jan 2, 2014
I found Sam in the Chinook Book, and was excited to get a discount to fix my leaking toilets. I read the other Yelp reviews about his many problems, but I thought, a leaky toilet is a relatively small job, (fixing a leaking toilet is like Plumbing 101 right?).
Sam seems so friendly at first--and he convinced me he knew what he was doing. But, $350 later, my toilets were not fixed at all. Sam agreed to come over to re-fix and actually did stop by again to state that he knew what he needed to do, and that he would order more parts and fix the toilets.
But, since then, I have not been able to reach him. I have called and emailed him at least once a day for a month. I even used different phone numbers--but he did not answer his phone or emails--ever.
It is also important to know that Sam is not verified by the state to do plumbing work. Like TM said, this can be verified by going to the state website (https://secure.lni.wa.gov/verify/) and typing in "Green T." I have also posted a screenshot from the website.Helpful 13Thanks 0Love this 2Oh no 0 - Michael C.Seattle, WA10193Jan 21, 2013
No call back. No response to email. Hours says they open on Saturday, today is monday. Started with this business cause it's near my home, and the great reviews on yelp, but the clogged kitchen sink couldn't wait so my wife schedule a rooter company. If a business is not open during stated hours, I think they should change their hours online. Maybe next time
Update 1/21/13- Got a thoughtful email by Sam owning up to the lack of communication. Many business don't care about that stuff, but he obviously wants to better his business by being upfront and owning up to dropping the ball. Good business practices and still in my neighborhood, I haven't given up on them but I hope don't have plumbing issues in the near future!Helpful 3Thanks 0Love this 1Oh no 0 - Chavi H.Seattle, WA796414Jan 31, 2011
The day before Thanksgiving our shower clogged and the toilets overflowed. We called Sam and he was at our house in an hour. He fixed the shower problem before the mother in-law arrived and as extra he re-adjusted our bathroom faucets for fun. Thanksgiving was saved!
In our own house we have had him review installing new plumbing for a basement bathroom. He recommended a different path which was less expensive and more time effective. Very few people in this field will go out of their way to provide friendly service and help you save a few extra bucks in the process.
We were so overwhelmed by his service and his expertise that we have since recommended him to many of our Team Diva Real Estate clients and friends. They all adore Sam and his team at Green-T Plumbing!Helpful 0Thanks 0Love this 0Oh no 0 - Maryam T.San Francisco, CA11193Aug 3, 2012
Quick response, super friendly and professional.
I called on a Friday morning, Sam came in the same day at 10 AM and our kitchen sink plumbing problem was fixed by 11 AM the same day! Couldn't have asked for quicker or better service really. HIghly recommended.Helpful 1Thanks 0Love this 0Oh no 0 - James D.Seattle, WA2564119Oct 5, 2012
I am VERY happy. Sam is a down to earth and honest kinda guy. Sam discovered that what I had thought was a problem with my toilet was actually a problem with my shower drain, costing $20 instead of $100 (YAY!). I also showed him a loose toilet in the other bathroom, and he was worried about a bad flange (which involves breaking into the downstairs ceiling and replacing the end of the pipe (YIKE$$$) - but after investigating, he was also able to repair for around $100 instead of thousands.
Five stars. And future business.
Sam also shared with me that his true love is in green plumbing - water reclaim and rainwater use as well as other interesting sounding stuff. They guy is cool. Hire him. :)Helpful 0Thanks 0Love this 0Oh no 0 - JMS S.Seattle, WA374564Dec 27, 2012
I am so happy with the service I recieved from Green T!
I called Green T Plumbing, and they were very responsive! He arrived right on time, was very polite and immediately knew how to fix my shower and leaky toilets. I have never had a go-to plumber in the past, but I do now.
Very fair pricing, would definately call again and refer to my friends. Thank you!Helpful 0Thanks 0Love this 0Oh no 0 - Chrisann R.Seattle, WA8305Feb 3, 2013
I've been lax with my Yelp reviewing, and whenever I think of catching up, Sam at Green T Plumbing comes first to mind.
I've used Sam 3 times from simple jobs like clearing up clogged sink/tub, to doing an emergency Thanksgiving busted pipe repair (at a fair price, even though it was a holiday and responded FAST!) to my most recent repair, which was replacing the water pipe from my house to the street.
I have complete trust and faith in Sam's abilities, professionalism and honesty when it comes to his work. I also like that I'm not paying extra for overhead fee's, that you'd see with larger companies that pay for office space/admin staff/advertising etc.. This is evident in his price quotes. Although he's not cheap, his prices are fair and honest. His friendly wife helps with admin and it really feels like I'm supporting a local family business. One that I like.
Complete confidence in recommending Sam :)Helpful 0Thanks 0Love this 0Oh no 0 - City G.Seattle, WA017Jan 24, 2012
Not too pleased with you Mr. Green T. I called and asked you if you had a rate and you couldn't come up with a minimum rate amount! Bad for business buddy. I ended up going with one of your competitors and they quoted me exactly what I paid them. You might want to think about an hourly rate and keeping it honest...
Helpful 7Thanks 0Love this 5Oh no 0Business owner information
Sam H.
May 21, 2012
I am truly sorry you had a negative experience over the phone with me. Your review has given me the opportunity to make improvements to my appointment scheduling process. I stand behind the policy of not giving estimates over the phone which is why I always offer to give a free estimate, after I or one of my very competent and licensed plumbers has looked at the project. I am glad you were able to find someone who was able to solve your plumbing problem and I will be happy to recommend him to anyone who has to have a number over the phone. It has been my experience that with so many variables in plumbing repair it is not fair to my customers to give a number over the phone only to have to change it when I see the problem in person. This is especially true because you have taken time from your busy schedule to meet the plumber and are expecting the work to be completed at a certain price, it feels like a bait and switch. So my lesson in this is I no longer give ranges of what someone might expect to pay over the phone. I believe we had a miscommunication which was completely my fault and I also believe that given the chance to actually do work for you my integrity and desire to see my customers satisfied would be self evident. I was not able to send this letter privately so I am posting it here publicly in the hope that you consider revising your review. I understand the purpose of yelp is to offer unbiased peer review but this business is the world to me and I put 100% of myself into it in order to build something which I and my family can be proud of.
Sincerely,
Sam Harris
Owner
Green T Plumbing - T M.Seattle, WA01Oct 11, 2013
FELLOW YELPERS-
GREEN T PLUMBING LICENSE IS CURRENTLY SUSPENDED.
YOU CAN VERIFY BY GOING TO WASHINGTON'S L & I WEBSITE AND TYPING IN THE GENERAL CONTRACTOR LIC #: GREENTP900K . YOU CAN ALSO SEE THAT HE HAS THREE DIFFERENT PARTIES WHO HAVE MADE CLAIMS AGAINST HIS BONDS.
I also wish I could give Sam negative stars. He royally botched every aspect of our job from the groundwork, to leaking drains and faucets to completely incorrectly installed radiant heating boilers.
He continuously lied about progress and often did not show up when scheduled. Sam left the job and said the heat works but the slabs were stone cold just days before new owners moved in. It's costing us in time and money and repairs. My suspicion is that he makes more money on emergency calls and speeds through his larger projects. I have had to hire a lawyer to deal with his sloppy mess. AVOID!Helpful 3Thanks 0Love this 0Oh no 0
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