Galvan Dental Care
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Services Offered
Verified by Business
Root Canals in 10 reviews
Teeth Extractions in 4 reviews
Dental X-rays in 1 review
Scaling & Root Planing in 1 review
Review Highlights
“Philip" is an extremely competent and diligent practitioner who delivers care as if his patients were his family.” in 4 reviews
“They do not even take Saturday appointments but Jenna offered for me to come in Saturday morning to examine.” in 3 reviews
“Galvan and his lovely assistant, Leia, did a great job of numbing my mouth up pretty well and making sure I was calm throughout the whole thing.” in 2 reviews
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About the Business
Business owner information
Felipe G.
Galvan Dental Care has been providing quality general dentistry care and cosmetic dentistry to the Danville and Vallejo, California areas since 2006. Galvan Dental Care specializes in Invisalign, root canals, crowns, dentures, extractions, fillings, cleanings, and bridges. Besides their dental services, however, the Galvan team believes that being a part of a community means being of service to its people. Galvan Dental Care strives to provide the best service to patients by providing excellent dental care, imparting relevant patient education, and employing an able team of caring staff that works with patients to give them their best possible natural smiles. Patients can expect to receive advice that helps them make an informed decision about their dental treatment options. From the moment you book an appointment, the Galvan Dental Care team wants to understand your needs and works to meet them. The office values your time and will work to accommodate busy schedules for working professionals, students, and parents.
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Recommended Reviews
Overall rating
49 reviews
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- Erika G.San Carlos City, Philippines5541May 24, 2023
I had the worst experience today!! I went here for cleaning . Cleaning was excellent btw, a Thai Dental Hygeniest did 5 stars to her, love her!
After that i was hoping for an adjustment for a filling Doctor Galvan did, i told them my concern twice or thrice, i was speaking tagalog to him coz i know hes filipino and so that i can express myself better, i told him my concern once more that theres sensitiveness on certain parts that he did, i cant use it for chewing, he told me to point out the teeth (which i did), then he checked on it, told me that he's gonna write me up on that which i thought he meant by he's gonna schedule me to re-do the left side upper and lower teeth.
We went to the reception and i was suprised that the lady mirachelle told me that nothings wrong with the left side of my teeth, the doctor didn't told him about re-doing the left side, but i told them that its sensitive and i cant use it for chewing. The doctor looked annoyed but trying real hard to hide it we went back to the room again to check then he adjusted it, he saw that i was in pain, i asked him why is it so sensitive then he annoyingly told me "where? is it on the inside or the outside? you were just pointing on the sides" and i told him on the inside as well! he asked me the first time to point out the teeth where it was sensitive so i did just that! didn't know i should point the inside and outside, he should know better, seems like he doesn't wanna re-do his work
I won't bother coming here again, they are plastic nice! or just choosing who they should be nice to and i'm always surprise of how high they charge everytime i visit, that filling was too dang expensive for me to just ignore the sensitivity, i know the doctors tired coz its almost closing time but he should have more patience hearing out his patients concern, he told methe first time "just tell me if anythings uncomfortable" which i did! then i went out feeling like i'm disturbing himHelpful 1Thanks 0Love this 0Oh no 0Business owner information
AZ D.
May 25, 2023
Erika,
We tried to search you in our patient base, unfortunately we cannot find you anywhere.
Regardless, I am very concerned about your feedback as this is highly unlikely to happen. I take great care with each and every one of our patients and would like to get to the bottom of this.
Please give us a call at your earliest convenience so we can assist you.
Sincerely,
Dr. Galvan - Paul E.San Francisco, CA126146Aug 25, 2022Updated review
Just had my crown did. Dr. Philip and his staff were very friendly and helpful considering my financial limitations. They worked with my situation and offered convenient payments. I appreciated their hospitality and flexibility.
Oh...and the whole root canal situation was not as scary as it would be. Pain free AF.Helpful 0Thanks 0Love this 0Oh no 0May 5, 2021Previous reviewJust had my crown did. Dr. Philip and his staff were very friendly and helpful considering my financial limitations. They worked with my situation and offered convenient payments. I appreciated their hospitality and flexibility.
Oh...and the whole root canal situation was not as scary as it would be. Pain free AF.Nov 9, 2017Previous reviewI like getting dental treatment at Dr. Galvan's practice. I get so comfortable, I fell asleep during my root canal procedures. Hahaha!
Plus being uninsured, they gave me an affordable payment plan that makes getting dental procedures easy out of pocket. - Sep 1, 2021
Da Scene: About 2 years ago I ran into an issue when my dentist retired and a new replacement took over. On recommendation I was referred to Galvan Dental and brought my family along with me. Personal referrals have always held more weight for me... trust your bubble, right?
Da Work: I have had various work done ranging from cleanings to crown replacement to a root canal and now I'm in the middle of an Invisalign process. Any concerns I had throughout the procedures were addressed quickly; Dr. Galvan has shown care and attention to detail.
Da Service: Consistency is my fuzzy friend. From top to bottom the staff have been great w/ me & my family. Front Office are friendly and through with protocols keeping the office safe. Back Office has been accurate with billing and accommodating when my insurance needed additional documentation/paperwork.
The clinical staff have been very professional and thoughtful, considering I'm a HUGE BABY and need extra/gentle care... I actually used to need "the gas" just for cleanings, but now, NOT! Really dig my hygienist - just the right amount of scolding when I'm not holding up my end while providing caring careful cleanings. Finally my current Invisalign process is going great and I feel well taken care of... will update when I'm through it.
Quality care comes from top down leadership and oversight, Doc is a cool cat and values his staff and they reflect that in their service.Helpful 1Thanks 0Love this 2Oh no 0 - Lorena21 ..CA, CA01Mar 22, 2023
This office is ridiculous.
The staff isn't helpful and the manager is something else! place overcharges as well, make your own research or call your insurance but overall don't waste your time here and go somewhere else.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
AZ D.
May 16, 2023
Dear Lorena,
Thank you for your feedback. We take each feedback seriously. Please give us a call so we can properly address your issues since we cannot find your name in our system.
Sincerely,
Galvan Dental Care - Hakeem B.Vallejo, CA081May 10, 2023
I came to them seeking to get my wisdom teeth pulled and cleaning. I was recommended to only get my bottom wisdom teeth pulled. After getting them pulled a friend informed that I should've gotten my top and bottom wisdom teeth pulled. At a subsequent follow up appointment Dr. Galvan told me I should've gotten all four pulled. When I asked why he didn't recommend that initially he said that he was focused on the tooth that was in pain. All my teeth were in pain and I expressed that to him initially. Instead now I will have to spend more money and more time off due to Dr. Galvan misdiagnosing my issue and lack of foresight. Or maybe this was on purpose. He could've and should've recommended all four get extracted. When questioned and affirming that I should've gotten all four removed Dr. Galvan then got defensive and loud. Very unprofessional.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
AZ D.
May 16, 2023
Dear Hakeem,
Thank you for your feedback. We believe doctor went over this during your last visit. However, I’ll be happy to explain the details again. When you first came in, it was for a problem focused /limited exam. Our staff made time out of our busy schedule to help you. That appointment was purely to get you out of pain. Therefore, x-rays were only taken of the area you indicated. We cannot diagnose anything we have not checked. When you came in again and got your full exam, that’s when everything was discussed with you regarding any recommendations. Most of the time, when we first meet our patients, they get the full exam on that visit. Again, this was not the case with you. However, we understand your frustration. Let us know how you would like to proceed. We are here for you.
Sincerely,
Galvan Dental Care - Cong Z.San Francisco, CA22Oct 7, 2021
Interesting experience that I have never been experienced:
1. Found the bad tooth was still there after I just left dental care;
2. Went back that Doctor spoke French behind my back, huh(saying good or xxxx?)
3. Fixed the bad tooth without cleaning the surface, and refuses to polish it after it, just want to waste my time to come back again for that little filler to get polished??
4. By the way, nurse asked my to rinse my mouth in the bathroom instead of sink, because of some stuff beside of sink.
HeheHelpful 1Thanks 0Love this 1Oh no 0 - Dale Y.San Francisco, CA04Oct 31, 2022
Do NOT...I repeat...Do NOT select this practice.
I've never had issues with my teeth. Upon examination I was told I needed thousands of dollars of work and a crown.
I went for a crown. The temporary fell out twice within 2 days each time. The permanent came in and didn't fit. Another temporary was put in and two days later it fell out.Helpful 0Thanks 0Love this 0Oh no 0 - Gina H.Concord, CA200564109Jun 19, 2022
Each time we come here, the staff are friendly and Dr. Galvan always has a nice bedside manner. They don't try to up charge you or do anything out of your comfort zone which I can really appreciate. They do a great job with our children as well and squash any of my anxieties about coming to the dentist. I highly recommend this place!
Helpful 2Thanks 0Love this 1Oh no 0 - Ryan K.Vallejo, CA62289Feb 22, 2021Updated review
I stand by my previous review of this place: Don't go here. These people are thieves.
Besides what I stated in my previous review, I need to point out that they charged me $100 for an x-ray. They only x-rayed the 2 teeth that were bothering me. Literally every other dentist will do a full mouth x-ray for the same price. I've received flyers in the mail and the other dentists I called for a second opinion all quoted $100 for a full mouth x-ray. To add insult to injury, the x-ray I was sent was purposely covered to just show the 2 teeth that were bothering me.
I will repeat: do not go with the GDC plan. It's a scam where they inflate the price and then lower it with the GDC price to think you are getting a good deal. EVERYOTHER dentist quoted me at least several hundred $ less than the GDC price.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
AZ D.
Oct 7, 2020
Ryan,
I would like to first address the price issue you brought up. We have not raised our prices for the last 10 years. While I cannot confirm which areas your other quotes are coming from, our pricing is based on usual and customary fees in our area. With that said, the GDC plan has been a very popular option for people without good insurance to help them.
Secondly, when you called with pain, my staff went at great lengths to accommodate you in our very busy schedule so we can see you as soon as possible. And because it was an emergency visit, we were only addressing the concerned area. Therefore, the X-rays were just of the area. Whatever we took was what we sent you. That $99 was for your emergency exam and x-rays of affected tooth. (Which were all disclosed to you before your visit).
Our patients know we have an open line of communication regarding treatments, pricing, etc. It is apparent that you may have an agenda of a personal nature for writing two negative reviews in 6 months after only been seen once for an emergency exam. Unfortunately, it is not the best way to resolve any issues this way.
If you think you can get a better deal and care somewhere else, it’s your option to do so. I do hope you find what you are looking for.
Sincerely,
Dr. Galvan
——————————
10/7/2020
Dear Ryan:
Thank you for your feedback. We appreciate getting your feedback to help improve our service. It is normal and customary to allow for 10 business days to process a request for X-rays. Although, we usually get it done in a few days or same day whenever possible. We have not had a price increase for over a decade, even when everything has increased in price significantly around us. Our plan has made many members of our community AFFORD GREAT DENTAL CARE despite having no insurance. We stand by and guarantee our work and will continue to do so. We hope you are able to find an office who can help you with your needs.
Sincerely,
Dr. Galvan and team.Jun 15, 2020Previous reviewDon't go here. These people are thieves.
First of all, I went in for a checkup which I paid for out of pocket a couple of weeks ago. I asked for my x-rays a couple of weeks ago and still haven't received them. Marichelle has ignored multiple requests to send me my x-rays. I guess they figure I won't be getting the procedures done with them, so they ignore me.
Second, their prices are robbery. I guess they're used to getting paid by the insurance company, so they're not used to people shopping around. They wanted to charge my $7100 for 2 crowns and 2 root canals, but I could "save" 25%-40% by paying $300 and signing up with their GDC plan. Well it turns out that the $4600 I'd pay for the procedures after I signed up for the plan is still more expensive than what EVERYOTHER dentist quoted me. The GDC plan is a scam. - Hermes C.Vallejo, CA031Dec 30, 2020
I've been going to Dr. Galvan for many years. He and his staff have always been kind, courteous, and professional to me. I've done Invisalign treatment and other procedures here, and I've had a positive experience every time.
I go to school in San Diego, but I still have Dr. Galvan as my primary dentist. He takes really good care of me and I wouldn't replace him with any other dentist!Helpful 0Thanks 0Love this 0Oh no 0
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