Review Highlights
“I can honestly say that if I ever break any of my own electronics, which is bound to happen with my clumsiness, I will be going to Fyx.” in 3 reviews
“I broke my Macbook Pro Screen about a month ago and it wasn't too terrible, just wasn't pretty to look at.” in 2 reviews
“This business has replaced my laptop screen, and a faulty wifi card from the factory.” in 2 reviews
Location & Hours
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About the Business
Business owner information
Brendan H.
FYXIT is a top-rated phone and computer repair shop here to provide reliable and affordable tech repair and services to the Champaign-Urbana area. We fix all kinds of technology. PCs and Macs. iPhones, iPads, Android, and more. We also have technicians ready to mobilize and go on-site for troubleshooting, networking, and installations. FYXIT is conveniently located at 202 E. Green St. Champaign, right on campus. Feel free to call us anytime! We are dedicated to providing the best repair services. Our service is transparent, reliable, and guaranteed. We're here for you.
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Overall rating
31 reviews
5 stars
4 stars
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2 stars
1 star
- Aiden P.Honolulu, HI02Feb 27, 2024
Came bc of the rating but now seems sus. $100 for a check without fixing, $500 total for a hinge+backplate fix for a $500 worth pc. Asked if I would like to recycle it(hand it over) lol, reconsider before come
Helpful 0Thanks 0Love this 0Oh no 0 - Robin H.Urbana, IL0826Apr 12, 2023Updated review
I used fix it to replace an iPhone battery a year or so ago. They did a good job and did it very quickly. Recently, I had an iPhone XR that had a problem with the charging port. They claimed that they were not authorized to repair charging ports on anything newer than an iPhone 8. Considering the iPhone was well beyond its warranty, it seems very strange to me.
Helpful 0Thanks 0Love this 0Oh no 0Mar 22, 2022Previous reviewThey Replaced battery in an iPhone 7+. Decent price - less than they quoted and only took 1.5 hours.
- Mary L.Champaign, IL0153Jan 2, 2022
I can't say enough good things about Fyxit. Smart, dependable, funny, honest, sincere.
Helpful 0Thanks 0Love this 0Oh no 0 - Zach S.Downtown Champaign, Champaign, IL0726Apr 26, 2022
Not the cheapest place around, but why would you take valuable electronics to the cheapest place around? This business has replaced my laptop screen, and a faulty wifi card from the factory. I also had two phone screens break within a month and they gave me a discount on the second one because they felt bad, even though it was totally my fault. Don't mess around with any other repair shop.
Helpful 1Thanks 0Love this 0Oh no 0 - Orlando S.Champaign, IL017May 17, 2017
Bought a new HP Pavilion, used it about a month and suddenly got a blue screen. I tried to fix on my own but the blue screen would go on too quickly for me to get anywhere. Usually go to Simplified Computers but thought I'd give Fyxit a chance.
They charged me $65 for a diagnosis and their diagnosis was that I had a bad hard drive. I was dubious since it was brand new. They said they'd replace with a much smaller solid state for $185. They did advise that the computer was still under warranty and so I decided to give HP a chance.
HP had me run a few diagnostic tests, found the hard drive working perfectly, proclaimed that Windows 10 had been corrupted and suggested I do a recovery, which I did.
So far it's running fine and I have no reason to think Fyxit was right, or even in the ball park. Apparently Fyxit is good with cell phones and tablets, not so much desktops.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Bill N.
Jun 2, 2017
Hello Orlando,
We apologize for the delayed response; this review was just now brought to our attention! We are sorry to hear about your experience and we looked into the details of your ticket.
We will preface this response with a little information on how we test and where our diagnostic information comes from. There is a program built into your hard drive called S.M.A.R.T. This program detects and reports on various indicators of drive reliability, with the intent of enabling the anticipation of hardware failures or the reporting of them. This data is easily read by using numerous different programs, and you can do this at home yourself if you would like to. If you look at the results of your computers report in the HDD section of the report below you will see that there are tons of errors reported by the hard drive's SMART program. It also reports that your hard drive has only 570 hours on it. While hard drive failures seem unlikely in new computers, they do happen, and we have worked on many different brands of computers that have had drives fail even within the first week or two of ownership.
It is possible that the hard drive is reporting these errors incorrectly, but that still shows there is a problem with the drive and that it should be replaced, especially since it is under warranty. If the errors are correct in what the SMART program is reporting, it is not a matter of if, but when that drive will fail. While drives in that condition may still operate and be able to be factory reset, it is not going to change the fact that drive failure is imminent (once again assuming the SMART data is correct.)
HP's job is to try to make your computer work, not necessarily do in-depth diagnostics, and not promote them doing warranty work that will cost them money. Our job is to give you the best recommendation to provide you with the best long-term solution. We stand by our technician's diagnostic and recommendations; if the hard drive's SMART data is reporting those errors, you should have HP warranty it for free while it's under warranty. If you had wanted us to solve the problem then and there, and not have you have to deal with HP, we stand by the recommendation of replacing your mechanical hard drive with a solid state disk hard drive. If you would like to bring you computer back in, we will show you in-person, and in-front of you that the hard drive SMART program is reporting those errors. If it is not reporting those SMART errors, and our technician made a mistake, we will happily give you a full refund. We are transparent and strive for customer satisfaction. Please give us a call and ask for Andrew, Adam, Chris, or Tyler and we will happily help you out. Thank you.
- Computer Diagnostic Results -
Issues / Symptoms: HP pavilion is having bluescreen issues "IRQL not less or equal"
Manufacture Warranty: April 02, 2018
HDD: Raw read errors 41 million, seek errors 16 mil, Hardware ECC recovered errors 41 Million, 570 hours
HDD Speed: 189.7/141
User Data Amount: 5.1GB
CPU Temps/Stress Test: Pass 61°C
GPU Temps/Stress Test:
Powercfg / Battery Report: --
Antivirus Software: AVG
Physical Damage: none
Additional Notes: I was able to get the system to boot. Windows is corrupt and fails to run any repair services. Chkdsk did see errors, but it could not repair them. The HDD does not make healthy noises. This machine does have 11 months remaining on the warranty.
Recommended Repair: Replace HDD and reinstall - Leon D.Champaign, IL67231Jul 5, 2019
In short this place is really magical place they fix your phone like blinking eye ... before couple years ago i have same problem in my old phone i took some places to fix it they checked and they told ooo you have to change all stuff this,, that etc,,,and make your bill so expensive...But this place is not like that they try to fix it as they can and they are really honest in the business love it :)
Helpful 0Thanks 0Love this 0Oh no 0 - Meridith E.Chicago, IL36914319Jul 30, 2016
Dropped my phone one Friday at work, and of course, the screen shatters! I had to drive from Chicago down to Central IL that weekend. So, I started hunting for places along the way that had good ratings and were easily accessible off of 57-S.
I read reviews for FYXIT and called them. They were friendly and told me to stop in on my way down. From the minute I walked in, told them what was wrong and got my phone back, it was all of about 35 minutes. (Actually, may have been less...)
The staff was empathetic, knowledgeable, made good recommendations and consulted with me before they considered the work "complete." What I loved about the checkout process was eInvoicing...hate paper.Helpful 2Thanks 0Love this 1Oh no 0 - Min C.Urbana, IL82Oct 29, 2020
I don't know how they could get many good reviews. I am very unsatisfied and upset about their service to my laptop. I have called them by phone to ask if they can check my laptop, they said yes, you can come at any time. Then when I was there, they told me they are very busy, need to take 3 days to check my laptop, if I want them to check it sooner, I need to pay $45 fee on top of $65 diagnostic fee. Okay, I need my laptop for work, so I have no choice. One hour later, they called me and told me to spend $230 on a new screen and plus $140 labor cost to replace it. I was surprise on this and asked them to give my laptop back. It took them more than 1 hour to assembly it. After bringing my laptop home, I found someone has installed a computer game on my laptop. Moreover, I found some scratch and deform on the frame. It is obvious that someone use force to disassemble my screen.
Now I brought a new screen and going to replace it by myself. I have watched some videos and reading instructions on how to do it. I found 1-2 screws are missing, the tap to seal the screen is missing. I feel they are very unprofessional. They didn't handle my laptop carefully and assembly it back properly.
I do not recommend. I brought a brand-new screen for $160 and $ 25 for tool kits. I fixed my laptop by myself!Helpful 1Thanks 0Love this 0Oh no 0 - Aaron M.Chattanooga, TN10063Nov 29, 2015
I've had two great experiences with FYXIT. I'm currently trying to keep my early-2011 macbook pro in the land of the living. I paid a fair amount for it in the eponymous year, and it's still snappy, so I'm not keen to replace it. That being said, the various pieces that make it what it is are beginning to give up the ghost.
So, couple of months ago, I thought it was really dead for good. I went into FYXIT just to see if there was any hope, and they observed that the problem was probably a dead GPU. They also noted that Apple had recalled the GPUs on my model. They recommended I take my machine to the Apple store knock-off at the mall. I did so, the sub-geniuses there were reluctant, but they ended up fixing my machine for free. At that moment, I vowed to give FYXIT my ongoing business...
A month passed, and I noticed my battery was no longer charging. I despaired. But, I also did a ton of research and discovered that it was probably a fairly cheap part. I *could* have ordered the part and fixed it myself, but I'd vowed to give some business to FYXIT. Also, the job would have been a pain in the butt for me, but it would be easy for them. It was. They had the part in stock and got my machine back to me within a few hours.
I've been back in action ever since, and I've got a fair amount more money in my pocket than I would if I'd laid out for a new macbook.
My vow still stands. This machine is basically the ship of theseus, but I like it that way. The day will come when a new machine is necessary, but I'm hoping to delay that day with the help of FYXIT.Helpful 0Thanks 0Love this 0Oh no 0 - Sara R.New York, NY27255Apr 17, 2016
I am so happy with my experience here. My laptop's hard drive decide it no longer wanted to be a part of this world. In a panic, I thought of this place and good thing I remembered it! I dropped it off, they said it could be the cable or the hard drive or both, gave me a quote, and I went on my way. They called some time later and let me know that the hard drive was basically useless and highly recommended I replace it and the cable (which I knew was having problems). They provided me with options and didn't treat me like I was an idiot (which has happened before at other stores). When I explained what I wanted in terms of a solid state drive, they understood and gave me what I asked with a new quote.
They told me it would likely be two more days when all the repairs would be done and they would make every attempt to transfer all of my data, which I so appreciated. Then they called back a few hours later that same day to say it was ready to be picked up. They were honest with me and told me some files might be missing but the majority was intact. I even got a discount on the labor charge. The staff I interacted with were always friendly and genuine, and the quick turn around made my day so much less stressful. Would definitely come here again if need be. So lucky to have this store in the community.Helpful 0Thanks 0Love this 0Oh no 0
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