FPA Women's Health - San Bernardino
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Services Offered
Verified by Business
Virtual Consultations
Review Highlights
“Mary along with all of the other staff always give welcoming customer service and always make me feel comfortable.” in 28 reviews
“Two different Ashley's helped me out today and were both knowledgeable, making me feel comfortable.” in 16 reviews
“She takes the time to explain all the different options of birth control and truly makes you feel comfortable.” in 16 reviews
About the Business
FPA Women's Health services offers the following:AbortionBirth Control PillsColposcopyEmergency Contraception/Plan B PillHIV TestingMirena/Kyleena IUD Birth Control PillNexplanon Implant Birth ControlPap SmearsParagard IUD Birth ControlPregnancy TestingUDTelehealthWomen's HealthCervical Cancer Screening
Location & Hours
Amenities and More
Ask the Community
Q:
Do you take walk ins, especially for an emergency contraceptive method?
A:
Q:
I am uninsured, can i still go there?
A:
Recommended Reviews
Overall rating
169 reviews
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1 star
- Monica D.Banning, CA0124Mar 13, 2024
I was seen here and was treated with the upmost care and support. The absolute best women work here! I was in AWE of Dr. Mary specifically. She saved my life. I had spent the two days at the ER trying to figure out what was wrong with me after my miscarriage. I thankfully decided to make an appt to be seen in office at FPA when I wasn't getting answers elsewhere. Mary was my Dr. and she was so kind, supportive, and knowledgeable. She did my exam and discovered the issue right away. I had very large clots stuck and she simply removed them. Not even the ER would do that for me and she DID. I felt like a new woman afterwards. She saved me and I'll never forget it. Thank you, Mary.
Helpful 2Thanks 0Love this 0Oh no 0 - Rae J.San Bernardino, CA0114Sep 26, 2023Updated review
Updating my review from the other day-- I had someone, Maria, reach out to me and apologize for the mishaps and inform me that a conversation would be had with everyone who assisted me with the medical record situation. I appreciated how prompt Maria was with getting the documents to me and empathetic she was with assisting me. Unfortunately it took a lot to get the records and Maria had to take time out of her day to do something that could've been done in the first place over one call.
Overall, I will continue to use FPA Women's Health as their services are still phenomenal, and I hope if I need to request records in the future it won't be as much of a hassle. I still do recommend FPA Women's Health to family and friends.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Monique L.
Sep 26, 2023
Thank you for sharing your experience with us, Rae J.. We apologize for any inconvenience you've faced in obtaining your medical records. We understand the importance of having access to your records, especially after a recent move. Our team is committed to addressing this issue promptly and ensuring that you receive your records in a timely manner. Please contact us directly at info@fpawomenshealth.com, and we will work diligently to assist you. Your satisfaction is our priority, and we appreciate your patience.
Sep 25, 2023Previous reviewUpdating my review - I have had several issues to obtain my medical record for FPA Women's Health. I have been calling for days requesting it as I recently moved and cannot pick them up and each time I call they say "by the end of the day" and each time they ask for something different. Someone asked for a chart password, someone else told me I would need to call a different number then proceeded to give me the number that I was talking to her on, someone else told me that my doctor would need to send FPA women's health their fax information and another individual wasn't sure if she could send them to me at all. This wrap around is so frustrating and I wish they could all be on the same page at least.
The services at FPA women's health are great and so are the people who work there when you have an appointment, but having my record emailed to me--something that should be so simple is a nightmare.Apr 4, 2023Previous reviewI wish I could make them my primary care physicians because I feel so comfortable at FPA women's health. The clinic is in a secluded spot which I like for the sake of privacy. Everyone who works there is extremely friendly, and they can read people well. I've been going through a lot with my birth control and I have a concern, they are quick to address It and even share their own stories to show that they can relate.
As a woman too often we feel like our voices are not heard, especially in healthcare, but the staff here are more than willing to listen to you, and you have a very active voice in what happens during your appointment.Jul 23, 2020Previous reviewIt was my first visit to FPA women's health in San Bernardino and the experience was phenomenal. Very clean and comfortable atmosphere and the staff is extremely nice. Props to Kristi especially for being the sweetest and most down to earth person. She explained the different birth control methods very well and thoroughly as well as made me feel relatable when she talked about her kids who are around my age. Definitely going to come back here, and I highly recommend anyone who is considering going to go!
- Gisell V.Highland, CA0125Aug 31, 2023
Girls are so polite and friendly.
Got to be seen as a walk in,
But was informed they usually only see appointments.
The place is clean and glad I could get my needs done in one visit.
The doctor is so sweet and very much helpful and kind to expand her knowledge.
I got my test done in less than one hour:)
Don't hesitate to call them!
Thank you girls:)))Helpful 2Thanks 0Love this 1Oh no 1 - Mary M.San Fernando Valley, CA0789Jan 5, 2024
Everyone Ive dealt with is kind, patient and explains things so thoroughly. They are easy to schedule with and very professional.
Helpful 0Thanks 0Love this 0Oh no 0 - Kathleen I.Vitoria-Gasteiz, Spain2755Jan 12, 2024
I had an appointment at 8:35am for a follow up and was not pulled into the back until 9:17am just to go to another waiting room and told I had one person in front of me. After another 30+ minutes of waiting, I spoke to one of the nurses and they then informed me I was next in line. I informed them I had work and needed to go and wanted the number to complain because I had work and should've been informed of that the system is based off a first come first served instead of appointment based. I had to leave at 9:53am. I was not seen and asked for the complaint number and finally received it at 9:55am.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Monique L.
Jan 30, 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your recent visit. We understand the importance of your time and we apologize for the delay in being seen. We appreciate your patience and understanding. If you have any further concerns or would like to discuss your experience, please feel free to reach out to our management team. Thank you again for bringing this to our attention.
- Joanna M.Pomona, CA1512Nov 13, 2023
Did a video appointment it qas great and easy. Would recommend, everybody was nice and kept good communication.
Helpful 1Thanks 0Love this 0Oh no 0 - Charissa H.Victorville, CA992216Nov 6, 2023
I am a Kaiser patient and was referred to FPA. Their office staff is attentive and professional. Both Stephanie's in the office are amazing. I recommend FPA for family planning services.
Helpful 1Thanks 0Love this 0Oh no 0 - Robie H.Corona, CA55Jan 19, 2024
Best experience ever, everyone there extremely nice and helpful.. haven't had such experience at a clinic in a long time.
Helpful 0Thanks 0Love this 0Oh no 0 - Miss M.Perris, CA0444Apr 28, 2023
My second time having to come here due to certain circumstances. So so so easy to schedule and appointment and communicate with the facility. The wait time was not bad. Ana was my MA for my intake visit on my 1st and follow up visit. She was very nice. Evette was my ultrasound tech both visits and she personality was so warm and inviting. She made me feel so comfortable being there. Miss Mary the provider is so nice and helpful. She was very caring, took her time to see me and explained things so easy for me to understand. I'm so blessed to have gone and been helped by these 3 ladies. Keep up the good work FPA!!
Helpful 1Thanks 0Love this 1Oh no 0 - Kelly T.Torrance, CA32436Apr 24, 2023
Very friendly and helpful staff. I had a good experience. Everything was simple and easy to navigate. Thank you.
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