Fine Cuisine Catering

In planning our event, Fine Cuisine Catering was very friendly and easy to work with. The food on the day of was very good. However, on the day of the event, the staff arrived late. The staff were also inattentive and did not assist with the cake cutting. My husband and I did not receive a piece of our cake because toward the end of the event, the staff had already disposed of the extra. In addition, it appeared that they had served us the wrong type of potato.
Days after the event, my husband and I composed a polite and thought out email to express our concerns. We were hoping for at least an acknowledgement of our concerns and an apology. Instead, we received a rude email, which basically blamed us for all of the issues we expressed. At this point, I was very upset and responded with an email laying out timelines and illustrating exactly why they should at least take some responsibility. To this, I received an email simply supporting Fine Cuisine's previous email in a more polite way. When I responded to request that the issues be addressed, I was ignored. I was left feeling extremely offended and unacknowledged. It seems that after receiving their money, they no longer care about client satisfaction. The issues at the event could have been easily dealt with. It was the way I was treated after the event that leads me to leave this review and NOT recommend this catering company.

The food and serving staff are EXCELLENT! Fine Cuisine catered a wedding we attended and I can't say enough good things about them. It was the best catered buffet style food we've ever had!! The crab cakes were all lump crab meat - no filler and just fantastic. The beef tenderloin melts in your mouth. The serving staff was attentive and professional. I would highly recommend Fine Cuisine!!