Ferraro Hvac

Outstanding service, amazing customer service. I have tried several companies over the decades, and have to hand it to this company- used them about 2 years now for HVAC maintenance - truly impressed with their integrity, honesty, fair mindedness. Was never asked to review, but after he left today, was again, so impressed with their knowledge, patience and review of our systems, want to say "Thank you!" This is forever our go-to for any HVAC need or any other service they provide, since I see Ferraro Garden Spot (yay!) and Small Engine Service. In the past, I felt like I was a "mark" for other providers who consistently try to upsell. Not Ferraro! Relieved we have dependable and trustworthy professionals to rely on.

The company messed up our floor when replacing our furnace. Annoying, but things happen. We asked them to pay to replace it. After three or four phone calls, they finally reimbursed us for the repairs. Since then, they have ghosted our phone calls, going so far as to set up a day and time for an appointment to check out our AC but no one showed up. Guess we're not a client anymore, which is a pity because they had been so great to work with.

1st time customer but will be a regular from here on out. Very responsive, fair pricing, helpful and great experience.

Nothing but good experiences with these guys. Friendly, professional, honest, and prompt, they've saved me thousands on a last minute need for AC repair (rather than replacement) and installed a new furnace that's worked great for years. In an instance of a self-caused HVAC problem, they came out and resolved within hours at no fee, and in another instance helped me troubleshoot successfully with no visit needed. I've seen this level of service in all my work with them and recommend Ferraro highly.

Anthony is efficient, reliable, and ever-attentive to our hvac needs. He performed an annual check on our dual systems, and, we couldn't be happier with his professional service and honest assessments.

He will be on our short list if we ever have any other service needs!

I've called this company three times for service for our furnace or AC. Twice, they didn't come out or charge us because Anthony explained how to fix the issue myself over the phone, which was amazing. When I finally did need help, on a Sunday, they were there within 20 to 30 minutes to get our furnace going.

Price was definitely reasonable for an emergency furnace repair and they were prompt and professional.

Owner Anthony visited the day I called, visually spotted the electrical problem, double checked to make sure there was enough freon and no other immediate problems, and charged what I felt was a reasonable price. We talked as he packed up. He seems to have a good sense for his overall business now that should continue to make him successful in the future.

Thank you for responding to our call in the middle of the night during the coldest day of the year in December. The motor on our furnace needed to be replaced and we realized it was failing at the worst possible time. With a sleeping infant, we needed a solution fast. Thank goodness for the fast response of Ferraro and a few space heaters. The gentleman arrived to our home at 7am and measured our living room in the 30 degree range. He realized our motor was an atypical size, but so happened to have the correct motor on his truck for another home he was supposed to install later in the week. Because we are in an emergency situation, he was able to use that motor for our home. I almost cried in relief. He worked fast, was friendly, respectful, managed our quirky large (in your face) dog, and was reasonably priced. We are so grateful for your help during a very stressful time for our family. We will recommend your business to everyone and anyone. You have customers for life.

Fine work if you can get him to show up when scheduled. He has blown me off multiple times without notice. He's very nice, unfortunately he's not responsible to his clients.

New to the area and A/C went out. Went to Yelp, read reviews and called. Were at my house in an hour and replaced the starter. So happy with the prompt and professional service.