Fastsigns

An outstanding experience! Thanks especially to Rick, who kept our project moving along, paid exquisite attention to detail and went "above and beyond" to achieve our objectives. Great job.

I was doing business from out of town while under a very restrictive time line. As the projects I commissioned were extremely rushed, there were some minor miscommunications. The Fast Signs team leapt to correct the issues and demonstrated incredible responsiveness and agility to ensure that I reached my deadlines (even going so far as staying beyond their regular store hours). Needless to say, I was very, very impressed with their customer service..

Beyond all that, the quality of the signage we received was extraordinary. I'll most certainly be looking to Kent and his professional team for all of my signage needs moving forward.

Website logo upload did not function properly so had to call the office. Extremely slow response time and never provided digital proofs. I ended up cancelling one third of the projects I originally intended this location to complete. The communication dropped off after they received my upfront payment. Be mindful when paying in full upfront.

Fast, effective work. I got exactly what I was hoping for and the process was much easier than I thought it would be!

Alex Guzman was very prompt, professional and extremely helpful. He helped me turn an idea in my head in to several wonderful banners for my business.

It's nice to be able to walk in and have things ready when you've asked for them. With all the chaos I have going on while preparing for the tradeshows, it was nice to know my signs were ready as soon as I arrived in Chicago. Thanks!

I always do business with the Ohio Street, Chicago store and love working with them. would recommend to everyone.

Alex was helpful and responsive. Placing my order was easy even though I was in another city. The work is of consistent quality and the customer service was excellent.

I appreciate that Chad was efficient and had great followup. Thanks for delivering a great job.

After 2 phone calls and five emails in the last 48 hours I still cannot get a quote for my sign. They obviously don't need the business.

I sent an email requesting a quote for 3 signs May 14, 2015. I received an email back saying they didn't do stainless steel channel letters. I responded explaining to them that I didn't need stainless steel channel letters. I followed up by doing a face to face meeting in store to look at samples and choose the correct lettering. They told me it would be ready in 2 days. I went back in 2 days later and they said it would take more time because it had to be outsourced. (foam letters with brushed metal). After not hearing from them again, I called and was told it would take more time to get a quote. I contacted them because they were the recommend company for the North Michigan Ave. Mall I was locating to. I still have yet to receive a quote or a phone call and it is now July 2nd. The Marketing Director as well as myself have called 4times today alone and have been told they will call back in two minutes. I asked them do they do not do business with African Americans and they said umm yes we will call you back in 2minutes. I have yet to hear from them.... My $1700 doesn't matter to them so I am sure yours don't either.