Real Property Associates

I had a tour with Taryn today and she was great! Very responsive to my texts and questions, she was quick and efficient, and never made me feel rushed or pressured to commit. This was my first apartment tour and it was a wonderful experiencen

Beware of black mold in Kari Apartments in Ballard!!! As far as my experience with them goes, Barbara Hartley and the building owner are terrible people that only care about saving their own asses and could not care less about the tenants as long as they are paying the rent. If I were the child or parent of either of them, I would be ashamed. Do yourself a favor and pay a bit more for a nicer apt, save thousands on health costs. Seriously. See my google review for more details!

I have been renting from RPA for the past year and wanted to give a big shoutout out to their team for going the extra mile to get a broken washing machine fixed.

Jarith on the service team managed what I thought might have been impossible - getting a new washer into the basement of a 1900s basement down a narrow staircase. Lowes had failed three times to make it happen, but he came through!

Meghan our property manager also stayed on top of the really tricky issue to get it resolved as soon as possible.

Thanks RPA!!

Rob Jones helped me restore my drywall ceiling. We had a hole in a small section. He worked very neatly, efficiently, and surprisingly went above and beyond to paint the whole ceiling. Thanks Rob!!

Rob jones was very helpful with fixing my heater he was very efficient and fast definitely knew what he was talking about and had it up and running in no time! Great company with great employees thank you again rob you saved me from the cold haha!

DO NOT RENT FROM THIS COMPANY. If you look at their reviews, the 5 stars are for their maintenance and not the actual rental company.

When we initially moved into our rental, we noticed MANY things wrong like our kitchen faucet profusely leaking (which had to be COMPLETELY replaced), a huge hole in the corner of a bedroom, no shower pressure, and garbage from previous tenants (plastic sleds, toys, pet carriers, etc.) still in crawl space in our backyard (which was never removed in our 2 years of living there). Also the first time we ran the dishwasher, it flooded our kitchen because the whole thing was busted which took over a month to replace with the maintenance team leaving a hole and debris in our kitchen. These are all things that should have been caught on a move out or move in inspection - neither of which seemed to have been done.

Fast forward to two years later, rent always paid on time and minor maintenance requests needed. We moved out 10 days earlier than our lease without asking for proration, hired a professional cleaning service to do the move out cleaning and provided them with a PRISTINE unit upon move out. I even commented that they could turn our apartment in less than a week or two at the cleanliness and condition it was in.

Almost a month later, we received our disposition letter listing TWO THOUSAND dollars in fees and damages including $850 for patch and paint which is falls under standard wear and tear for a rental company to cover between tenants and $400 for cleaning of an apartment that was spotless. We also were charged for cosmetic damages that were in the apartment when we moved in and we have since learned that the company was supposed to complete a move in inspection and checklist to be signed by and distributed to both parties which was never initiated or conducted by RPA.

The letter was sent late on Friday and we didn't read until Saturday morning. My partner immediately sent an official dispute letter. We texted our leasing manager Max (who during our leasing agreement was usually pleasant and timely) and he ignored our call and email until I finally had to call him Monday afternoon. He said he was "working on a response" to our dispute letter. About 5 minutes into the call, after disputing the paint charges because of my experience in property management and construction, I was informed that we should continue all communication over writing.

We have not received a response to our letter and no response to texts asking when we should expect to see it. We also did not receive the remainder of the balance after they pillaged our security deposit until the 31st day after move out.

Since we don't seem to be getting a response anytime soon, we are now getting legal counsel and will most likely end up in small claims court. Save your money and stress and go elsewhere.

Our garbage disposal decided it was time to retire late on Friday evening. Jarith was able to fit us into his schedule by Monday morning, which honestly was shocking! He was so efficient, so professional, has a huge amount of knowledge in both plumbing and electrical, and as an added bonus is a great conversationalist. He removed the old disposal and installed the new one in under 15 minutes. Probably would've been much faster if I wasn't busy asking a bunch of questions.

So far, RPA has been great. Our property is well maintained, if ever anything wears out, they are quick to respond and fix the problem. Our property manager Meghan is super responsive, is hilarious and is an all around joy to work with as well.

If you want property management that doesn't care about its tenants privacy, then RPA is the place for you.

They scheduled 3 showings at my unit all at the same time, while I am STILL LIVING there, working from home; very inconsiderate.
They said too bad, it's in your lease agreement. Never have had a PM in the past ever do that to me.

Do yourself a favor and stay away from the crooks; all you have to do is just spend a few minutes on the internet looking at their reviews to understand what I mean.

Go with EquityApartments if you want a PM that cares about its tenants and doesn't pull shady stuff; EquityApartments is AMAZING.

If you are thinking of renting with these people, run far, far away! Find someone else - anyone else. I guarantee that literally anyone can be more honest and professional than this group of people.

I had some particularly bad experiences with Leah and Arron last year, and ultimately broke a lease to move out of their management when an ex-roommate with some mental health struggles created an unhealthy and toxic situation for me. Long story short, they ended up holding rent money instead of returning it beyond a period in which I'd already moved out and had been replaced on the lease. A significant portion was never returned. Cute!

Prior to signing a lease with them, I certainly had my reservations, as a friend who had lived in one of their properties prior had warned me of their complete ineptitude and unresponsiveness as "property managers." Get ready for some DIY - you should fully expect to have zero support in any way - whether it's repair or house issues, or anything to do with your lease. You're on your own, and you will lose money beyond what you pay them in rent.

They are truly some of the least professional and straight up unpleasant people I've ever worked with. Not altogether unexpected for a group of property managers. Of course, they only care about getting every last dollar from you - not tenant rights, nor being fair and understanding... a tale as old as time.

Don't recommend AT ALL, and I know their shady practices will one day get them into serious trouble. Prior to this very negative and exhausting experience, I had never worked with a property manager before, only landlords, and those experiences were better in every way. Renting is tough - I recommend finding a local, fair landlord who you can communicate with - not these people :)

Today on May 12 my wife was vacuuming the house and the power went out. I check the circuit breakers but the power would not come back on. I made a phone call to maintenance for Real Property Associates and Chris picked up and came right over. Chris then checked the circuit box, did a few test, went to the hardware store bought a new main switch part. He came back and installed the new main switch and everything was back on. Chris was very polite, professional and Fast we really appreciated he help.