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About the Business
Famous Footwear is your place for athletic, casual and dress shoes for the whole family from hundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!
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Recommended Reviews
Overall rating
12 reviews
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1 star
- Lorena M.Victorville, CA03Mar 13, 2023
Friendly help me find my size. Suggested other colors available very clean environment
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Julie S.
Mar 15, 2023
Thank you for visiting our store in Apple Valley, CA! We're so happy to hear that our staff was friendly and that they were able to help you find what you needed. We hope to see you again soon!
- Dave N Karen S.CA, CA54324Jul 10, 2020
My husband and I stopped in to find some comfortable shoes to work in. During this process, we were constantly encouraged by Kephon (K) to take our time, find what your looking for and to do whatever it takes to find that comfort zone. Through our efforts and Kephon's high level of customer satisfaction, we purchased 4 pairs of shoes and two packages of socks. Thanks Famous Footwear and a special thanks to Kephon for providing a great buying experience.
Helpful 0Thanks 0Love this 0Oh no 0 - Tiffany C.Visitacion Valley, San Francisco, CA248107Nov 30, 2019
I am not sure why so many bad reviews for this place! My brother and I went in on back Friday and it wasn't busy at all! We got a wonderful deal! Two pairs of Nike's for only $80. The service Was great and the young girl that helped us was so funny and helpful with discounts. I will be stopping in again before Christmas for the bogo sale!
Helpful 0Thanks 0Love this 0Oh no 0 - Winston C.Victorville, CA420Oct 18, 2019
I've talked to management and even had calls from FF corporate office and they won't carry my size at this store. Corporate office said that store gets what it gets.
Julie, I don't see the point. Your district manager is the one that gave me the run around and I wrote your corporate office and they offered a big case of don't give a damn.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Julie S.
Oct 18, 2019
Hi Winston!
Thanks for taking the time to reach out and share your thoughts regarding the inventory at our store in Apple Valley, CA. I'd be happy to forward your feedback to the district manager for consideration. Please keep in mind we offer free shipping for all Rewards members when shopping on line! - Bill B.Hesperia, CA18911Apr 14, 2017
Just went in to look at shoes. One sales person in the store. She spent the whole time I was there on the phone. Needs some customer service training.
Nice store with a good selection of shoes.Helpful 1Thanks 0Love this 0Oh no 0 - Florence S.Hesperia, CA471423732Oct 2, 2014
I have started buying my kids shoes here because they always have coupons online and on their yelp. I also have the membership card thing and they email me 20% off my entire order that I can use when they have buy one get one half off.
I save so much money and my two boys go through some shoes pretty quickly. My oldest doesn't seem to know not to ride his bike or play outside in new shoes. I use the shoe cleaners they sale and it does a pretty good job keeping things looking good for at least a few months.
I love the women's shoe section because I always find something dressy I want to buy. I never find too many trendy shoes but they have the standard nikes, vans, and converse. I normally grab some when I have a coupon and they are on sale.Helpful 3Thanks 0Love this 3Oh no 0 - Jasmyne V.Apple Valley, CA61223Jan 18, 2017
If I could give no stars I would. The people greet u yes when u walk in but that's it. They walk around or sit on counter tops. Don't ask if you need help or if there's anything that ur looking for particularly. Just stay next to the register or with other coworkers. Won't be going back.
Helpful 1Thanks 0Love this 0Oh no 0 - Janis P.San Francisco, CA02Dec 5, 2019
I really like this store. They always have good deals and so far they always have my size. I'm not a patient shopper and get bored quickly trying to find what I want. So I always ask for help. The staff greet you when you come in and then they leave you alone until you need them. So yes,you need to ask for help. But it's so easy. You walk up and say, I need help. I buy all my shoes here.
Helpful 0Thanks 0Love this 0Oh no 0 - Linda R.Apple Valley, CA1162315Jul 16, 2017
This review is intended for the Famous Footwear at Jess Ranch. On 7/14/2017 between 6:30 and 7 PM I went to Big 5 to purchase some Nikes. They had the style I wanted, but not the color, so I decided to check out the Famous Footwear 2 doors down. When I entered the store, the girl at the register literally just glanced at me and went back to her (very loud) convo with the only other customer in the store about In-N-Out burger vs other burgers. (She does not like In-N Out fries by the way.) No greeting, nothing. There was also 1 other (male) employee there but he said nothing also. After a minute or so I found the section I needed. I was literally there 40 minutes before I was spoken to. I had chosen my shoes and had wandered back to the children's section to buy my granddaughter some shoes. I found the shoes I wanted, but they were the wrong size. The male employee came up to me and said, "Are you finding everything alright?" I looked at my watch and said, "I have been in this store for 40 minutes and you are barely asking me if I need help?" He started to make an excuse (there is none, I was the only person in the store after hamburger review guy left) but I cut him off and asked him if they had the size I was wanting in the back. He informed me they did not "back order." He asked if I was ready to rung up. I then told him that I had changed my mind and would not be purchasing my $90.00 shoes there. There is absolutely no excuse for poor customer service when there is ONE customer. Ridiculous. There is no way I will ever go back there. I did go back to Big 5 tho and tell the young man there I appreciated his taking care of me and that I would just go ahead and order my shoes from the Big 5 website. ZERO STARS. Advice. Get rid of your lazy employees. It looks as tho I am not the only one with this complaint.
Helpful 1Thanks 0Love this 0Oh no 0 - Cheryl C.Apple Valley, CA44173Oct 30, 2016
The manager on duty was really nice. She took the time to make sure all my needs were met. She was great and the other employees were polite and kept checking to see if I needed anything.
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