Fairway Market

I got there at 8pm and the person behind the deli told me the deli was closed....

I had walked 30 min to get there so I was pretty upset but I just left because I didn't know what else to say. It was just really confusing because I had never gone to a supermarket when it was opened where someone told me the deli was closed. Even if I wanted to come back I would hesitate because I am not sure if the deli is open or not....

This Fairway used to be a regular grocery stop for me back when they first opened, but I think I come here less and less as the prices have gotten higher and the selection has gotten worse. With their close proximity to both Whole Foods and Trader Joe's, I only really come here now when there's some random product I need that the others don't have. Checking out used to be very slow, but did improve when self-checkout was installed. Make sure to sign up online for their rewards club in order to get the discounts, as they didn't have a store card you can use the last time I went.

I give Fairway five stars for customer service. I had a problem with something I bought at the UES location and happened to be in Chelsea so I went in to return it. I had a receipt so they took it back no problem. I would up spending even more money there because I just cannot resist this place! Colossal shrimp in the frozen seafood section is excellent-- I highly recommend! I am really into cooking nowadays, so I'm always looking for new ingredients.

I'm also glad that they sell Now brand essential oils, which I noticed and bought.

From what I could see, this store is self checkout only with people on hand to assist you if necessary.

This was the closest grocery store to our hotel. It was similar to Kroger or Harris Teeter. We had brought water, Diet Coke, sbacks, and some prepared foods. Pricing was fair, considering the location. We liked it.

This Fairway has great options in fresh and prepared food, not so great in other non-food areas, a small fresh sushi and salad bar, and a convenient location.

What this Fairway does not lack is all of the anxiety and excitement that one would hope to experience while shopping for groceries. This, because I always find myself running around in circles through this supermarket, to escape the plain-clothes individuals who chase after me like a scene from an 1980s cartoon.

And the more I anxiously circle around and around and around the store, zig-zag up and down the aisles, the more the individual(s) who are circling around and behind me, chasing after me through the aisles with their cell phone in their hand. As if I am going to get CAUGHT shopping.

Like "GOTCHA! Black while shopping!"

I mean, come on! Seriously? It's 2023! Donald Trump could not have possibly sent this society backwards several decades during his short 4 years in office.

So during today's visit, after being chased around the store by a man in a yellow shirt (photos attached), he then waited for me to pay for my items so that he could then FOLLOW ME OUT OF THE STORE AND DOWN THE STREET!

With his phone in his hand to, I presume, take photos of me, mind you.

He made NO purchase. He was literally just there to follow me around the store while I made consumer decisions. Except those consumer decisions came with a side of dread, doom, and hopelessness - scared to death of what the man in the yellow shirt was going to do to me next.

It's open season on us women now, apparently. Ladies, please be careful. I truly don't know what to say. I just feel so bad that society has come to this. Truly a shame.

Still on the the search for that elusive kikoman teriyaki sauce. As today was in office day decided to check out Fairway.

Upon entering, brightly lit, food neatly displayed and appetizing you want to purchase everything.

But my main purpose was not a success. Didn't have the brand I wanted, let's hope the runner up is worthy.

Check out self and kiosk I guess that's the way of the world these days.

Luckily they have staff on hand whom checked out purchases. He was very helpful and welcoming.

Good experience and who knows if the sauce works out I'll be back.

Lastly.. damn thee I was weak and I guess that's how the Entemanns ended up coming home with me.

At the market in Chelsea, New York, the individuals who work the front of the store, seem to be miserable people, and they take it out on customers. I would say 90% of the people who work upfront at the self check out and the registered need to be replaced and find people who are happy to have customers in the store and who can have a nice dialogue both ways. The people there now treat you like they're doing you a favor, actually yell at you and speak down to you. The one woman literally yelled at me tonight Just a miserable person all around. Going to try and get in touch with the CEO. They need to put mystery shoppers in and get rid of the toxic people.

I come here often to get essentials before heading home. They have a decent size prepared food and cheese section. They don't really have much sales here and the prices are a bit on the higher side. The store is bright and has tight aisles. It is well stocked and has a good inventory selection.

extremely rude and nasty staff. the store rarely honors sale prices without an argument. the place is a mess.

Great little place - wonderful- good selection and very nice staff. highly recommended