Emergency Forklift Service

Purchased two Used forklifts in December of 2021. (Did not receive them until February of 2022) from Emergency Forklift with the understanding they would be gone through thoroughly. Fluids changed, new tires, fresh paint etc. and would be in Great running condition. After we received them, we found multiple issues. Basically nothing had been done to them other than new tires put on and a fresh coat of paint over the grease that was on them. They did not run properly, there was water in the hydraulic systems on both of them. They both needed the hydraulic system flushed a few times along with filter change at each flush. On one of them, there were gauges not working, the starter was loose along with a loose wheel due to King Pins needing replaced. The other one surged at idle, Had leaking hydraulic lines, needed steering components, IE King pins, Secondary Lift Cylinder leaked. Valve cover was leaking.
Some of the issues were corrected. One of the forklifts was picked up, taken back to their shop and worked on and returned. The other forklift was supposed to be picked up but never was. Ken Basically blew us off. would not return calls, texts or emails.
We purchased these on a handshake as we had dealt with them in the past and felt they were trustworthy. BIG MISTAKE. Ken talks a lot of BS.
We had no grounds to stand on if we were to take this to court.

I would not recommend Emergency Forklift as they do not stand behind what they say they are going to do.

Lesson learned the hard way.

This company was very reliable they came out as soon as we called them to napa rochester. They looked at our forklift and had it fixed in less then a day and returned it to us and when they had it they also gave us rental for that day . Very nice people and very informative thank you for all your help!!