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Review Highlights
“I've had massages from Nina and Shandrea and my friend visiting from AZ had Johnny.” in 2 reviews
“An hour was definitely not enough time so next time I'll be sure to book a 90 minute massage!” in 2 reviews
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About the Business
Elements Therapeutic Massage does one thing, and one thing only. We give the client the absolute best massage-guaranteed! Here at Elements Massage, we focus on customizing every massage to exactly what each and every client is looking for in their massage experience. Elements Massage™ invites you to experience the highest rated massage in the industry. We are so committed to being number one in customer satisfaction that we promise to meet or exceed your expectations -- or the next massage is on us. We are so committed to improving your health and wellness that we placed this guarantee on every massage session we provide. We strive to deliver what you expect and what you deserve, and we strive to deliver it each and every time. Providing the best massage is something Elements Massage™ prides itself on. The best massage isn't just a slogan, it's a commitment. It's a commitment to continue to uphold the service that you have rated as the industry's best. We strive to be excellent at what we do and we believe everyone should know where to go for the industry's best massage: Elements Massage™.
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Recommended Reviews
Overall rating
18 reviews
5 stars
4 stars
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1 star
- Jason S.Canyon Country, Santa Clarita, CA75Oct 16, 2022
The wife just got back from a massage and the therapist actually told her that she couldn't massage her back in certain areas because the muscles were too tight. HELLO! That's why she was there! She also ran out of time and couldn't get to all the spots my wife needed. The therapist said that an hour wasn't enough time. Very disappointed.
Helpful 1Thanks 0Love this 0Oh no 0 - Michelle P.Boise, ID6362131375Sep 26, 2020
This place is very clean, the therapists are usually pretty good and it has a nice spa feeling. It is one of the most expensive places to get a massage in the valley though and I'm not convinced that it is totally worth it. I waffled back and forth between 3 and 4, and ultimately landed on just A-ok.
I've had probably 10 massages here over the past few years. My partner loves to get them for me for Mother's Day and birthdays. Which is always so sweet and welcome. Sometimes the therapist is really good and listens to my desires, other times they just do their own thing. The atmosphere is pretty nice. They have calm music playing in the rooms and low lights. The beds are pretty comfy and they use a heating pad to keep you warm.
The main reason that I can only give them 3 stars is the bang for your buck. You're quoted as getting a 60 minute massage but it's really 45-50 minutes. The appointment is 60 minutes. One time I was shorted so much, I said something to the admin and was told that the therapists need time at the end to discuss "medical needs". Eye roll. If they could work on their affordability, I would feel comfortable patronizing them more. As it is, I can go somewhere small and local for cheaper.Helpful 12Thanks 0Love this 3Oh no 0 - Bryan G.Meridian, ID21515568Aug 11, 2021
If I've ever given a score that I felt so confident about, I think this would be it. Elements is the epitome of an average massage parlor. Good variety of services are available, but I haven't tried them all. What I have tried, has me questioning their value. As it stands, elements is extremely expensive for the valley. They offer different enhancements for your massage, and 60 minute session are more like 50/45. The conversation time at the beginning and end eats into your service. I have never left this massage parlor feeling refreshed or experienced the draining sensation.
Unfortunately, because of the cost and the average service I can't rate this higher that a two. If it was closer to $50 a service it would be a three.Helpful 0Thanks 0Love this 0Oh no 0 - Jenna B.Valencia, Valencia, CA29195106Jul 11, 2021
Haley is amazing! Perfect for light to medium! I will definitely be back
And the front desk gurl Vivian is soooo sweet!Helpful 0Thanks 0Love this 0Oh no 0 - 28138110Nov 26, 2020
I cannot say enough about how much massage and body work has helped me while working from home and dealing with stress of a global pandemic- so grateful for Elements! They are super safe, very sanitized and everyone wears a mask. They have a ton of talented masseuses, and the management and front desk staff are attentive and detail oriented. Highly recommend elements if you are looking for a massage- you can even book online!
Helpful 1Thanks 0Love this 1Oh no 0 - Carissa L.Meridian, ID07222Jan 28, 2022
First off, this score does not reflect the massage therapist I saw. Crystal is one of the best message therapists I've ever had and I love her sessions. She is absolutely 5 stars.
However, the business itself leaves much to be desired. We joined the massage membership program. One 60 minute massage auto billed every month at a reduced rate. Excellent idea, horrible execution. Scheduling massages was a complete mess. Every single month our massages would cancel or get moved at the last minute. I once confirmed an appointment by text & email only to show up the next morning and be told I wasn't on the schedule. Rescheduling these appointments was ridiculous too. They were constantly booked out for at least a month a time. In the end it wasn't worth the pain and hassle and we cancelled. It's too bad.Helpful 2Thanks 0Love this 0Oh no 0 - Stephanie H.Boise, ID3911233Sep 6, 2018
It's clean and relaxing in here. The staff were courteous and welcoming. I had a prenatal massage and enjoyed it. I'll have to go later on and do an update for deep tissue massage once I'm not pregnant.
The one thing I LOVED- is there wasn't tons of talking- the hallways were quiet- which is how it should be in a spa when you are trying to relax, clear your mind, and focus on your massage. My therapist also didn't talk my ear off and let me enjoy my massage. That's priceless. I hate going for a massage and having someone question me for a full hour. I'll definitely try them again.Helpful 2Thanks 0Love this 4Oh no 0 - Natalee M.Alpharetta, GA68973472Sep 5, 2018
I had an hour reflexology massage with Holly and it was amazing! She gives a wonderful therapeutic massage. She had very firm pressure and I could tell she knew what she was doing. She pinpointed areas where I was having pain and worked to relieve the tension! An hour was definitely not enough time so next time I'll be sure to book a 90 minute massage! Also shoutout to Colton at the front desk for being so welcoming and friendly! Overall a 5 star experience!
Helpful 1Thanks 0Love this 1Oh no 0 - Amy R.Chimney Rock, CO01Nov 22, 2020
If you are use to a really good massage do not go here. I had a terrible massage. It was torture waiting for it to end. The massage is suppose to make me relax not make me miserable. The place is mediocre at best. The massage table is outdated, blankets are staunch, and the sheets are maybe a 100 thread count. I told my MT I liked deep pressure. I told him 3 times (as he never asked) and his pressure never changed. In fact, there wasn't any pressure at all.... just a miserable rub! If I could give ZERO stars I would!
Helpful 1Thanks 0Love this 0Oh no 0 - Sara C.Henderson, NV252113Jun 3, 2020
I was so impressed with Xander! Such a great and relaxing experience. I personally don't love chatting during the massage and he let me zone out but was thoughtful to check in during specific times regarding pressure, or if I needed anything reworked. Outstanding experience! Thank you!!
Helpful 0Thanks 0Love this 0Oh no 0