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52 reviews
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- Monte K.Jackson, MS147195Feb 11, 2023
Best texmex in the Jackson area. Tacos Adabada, Poblano Pepper, and the Tomatillo sauce are all exceptional.
Helpful 0Thanks 0Love this 0Oh no 0 - Jim G.Jackson, MS091Oct 11, 2023
El Charro appears to be under new management. This is good, maybe even great. The place had fallen on hard times with incorrectly filled orders, poor food quality, and indifferent service. Our last takeout was a huge step forward. The service was attentive, the order was correctly filled, and the food was noticeably better. I gave it only 3 stars because it was the first experience better than the 1 star I thought they deserved previously. I'm very encouraged!
Helpful 0Thanks 0Love this 0Oh no 0 - Jaelyn T.North Colony, Jackson, MS01Feb 19, 2023
Rude lady answering the phone hung up on me for asking my total and kept hanging up in my face when I called back
Helpful 0Thanks 0Love this 0Oh no 0 - Sarah Kathryn W.MS, MS03Jan 22, 2024
found a long hair in my food. they quickly made me other food but should not have happened. seemed unsanitary.
Helpful 0Thanks 0Love this 0Oh no 0 - Jeremiah B.Jackson, MS01Jul 21, 2023
Service was good. Food was extremely average. The menu had the prices wrong. Portions sizes were very small for the OVER priced food. Margaritas were very weak and over priced. Spent 50$ and left still hunger...Will not come back.
Helpful 0Thanks 0Love this 0Oh no 0 - Dec 27, 2019
Just started eating here been trying to find a new good medical restaurant since Cozumel on countyline closed down. This was my second visit today! I love the atmosphere and have had good service both times. The food has been very good! Today we ventured out and tried several things! On the vegetarian section I had A. Which was a chalupa, a cheese enchilada & a chili relleno! All very good the chili relleno especially! I also offer rice with queso and a spinach enchilada! Spinach enchilada was excellent I'll definitely order it as my meal next time! My husband had tacos and the fajitas potatoes were had never had that before and I expected like a spud from McAllisters it was cubed potatoes in a cheese sauce served like fajitas, and let me tell u those potatoes were on point!!!!!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Marilyn S.MS, MS0291Oct 20, 2022
It's disgusting and possibly spoiled. And the lady who claims she's manager pretends she can't speak English properly when there's a problem. There is inconsistency in the way the food is prepared. You never know what you're going to get. It used to be great but now it's dry and not seasoned properly. Today our food made us vomit so there's definitely a food safety issue.
Helpful 0Thanks 0Love this 1Oh no 0 - Chase S.Spring, TX02Aug 6, 2021
Being from Texas, I have rather high standards when it comes to Tex-Mex cuisine. That being said I have lived in many other parts than just my homeland and understand that you wouldn't typically go for Mexican in the Deep South just as you wouldn't go for Seafood in the Central Plains.
The service at El Charro is average, the food and drink come out fast and the servers are friendly. The building is relatively clean and the decor is nice. However, the food and drink is subpar in every category. Drinks are weak and sweet, food is bland, over cooked, and in the case of the ground beef, almost a powder. If you are uncultured in the finer things life and this representation of Tex-Mex fits your standards, by all means go, if not, avoid it like the plague.Helpful 0Thanks 0Love this 0Oh no 0 - Jon P.Delavan, WI2814635Mar 6, 2021
This was our first time here. We live in Mexico and we're looking for some authentic Mexican food. My wife got steak milanesa, my daughter got carne asada tacos and I got Chilaquiles con pollo en salsa verde. The food was good and man was it done quickly. The waitstaff was very friendly. The only criticisms I have are:
1) I wish they had some other meat options besides beef, chicken and pork. What I mean is that for most authentic Mexican restaurants you might find beef tongue (lengua), tripa (stomach or intestines), chorizo or even pastor (a spicy marinaded pork) especially available for tacos.
2) When the bill came every food item we order the price was increased by a dollar. When I asked our waiter about this he explained that with the prices of meat and other items increasing recently they had to add a $1.00 to every food item. Understandable, but the only place this was conveyed was on a small hand written sign that you could barely read in the somewhat dark entrance way. I think it would be wiser for them to communicate this by placing some sort of sign at every table or a small note on the front of every menu (if they are not going to actually change the prices IN the menu.
Again, great STAFF and SERVICE!Helpful 0Thanks 0Love this 0Oh no 0
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