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Review Highlights
“I believe the man's name was Roy; he had responded within mere minutes, and the charge was so small I can't ever remember how much.” in 6 reviews
“I have left my house with the garage door open so many times, I almost judge my neighbors for not stealing stuff!” in 2 reviews
“The back door to our home had a separate lock and the key had been lost, so we had no access to the backyard.” in 2 reviews
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About the Business
Business owner information
Roy M.
Eagle Locksmith is a locally owned, locally operated company in the Phoenix Metro area locksmith trade; all our locksmiths are appropriately licensed, bonded and insured. - BBB Accredited Business - Locally Owned & Operated - Fully Licensed, Bonded & Insured - Residential, Commercial and Automotive - All Technicians Have Passed Background Checks - We Gladly Accept Government and Corporate PO's - References Available Phoenix Top Rated Locksmith. We Offer FREE on-site quotes. We provide complete, affordable, fast and professional locksmith services for the entire Phoenix, AZ area. Our technicians are equipped with the latest modern technology and are available 24/7 at your request. We stand behind our workmanship - 100% client satisfaction guaranteed. Call us now for a FREE Estimate Thank You for Supporting Local Businesses.
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Recommended Reviews
Overall rating
22 reviews
5 stars
4 stars
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2 stars
1 star
- Robby R.Deer Valley Village, Phoenix, AZ36035May 23, 2022
Fast and friendly! Found ourselves in a bind when we accidentally threw away our safe key 2 days before our move to Spain. Thankfully they opened it and we have our passports!
Helpful 0Thanks 0Love this 0Oh no 0 - Ian W.Phoenix, AZ05Jan 17, 2019
I needed to change out the lock to gain access to my mailbox at the new apartment and saw the reviews for Eagle Locksmith. I called up and spoke with a really friendly gentleman who was able to get me a same day appointment just a few hours later. Then Roy, the locksmith, was super personable and right on time. Took him just a few minutes and he was able to take my card payment right then and there. The rate was also cheaper than a few other places I quoted with. If you want great service from really great people, give these guys a call!
Helpful 0Thanks 0Love this 0Oh no 0 - Jack P.Phoenix, AZ04Oct 22, 2018
Don't recall the tech's name. Was professional and took care of everything. We agreed for 14 locks to be re-keyed and 8 keys.
I could not find the key for one lock. The tech gave me options to help
save money when we found the key or replaced the lock.
I found the key and that was also re-keyed. I also asked how much more if we add additional 2 keys for 10 total. He made the keys and didn't change us more.
also on the security door the locks were not installed and he took care of that also.
A very pleasent surprise. I will use them again.Helpful 0Thanks 0Love this 0Oh no 0 - Libbie M.Denver, CO32583Nov 2, 2010First to Review
I recently moved into a new home and had an immediate need for a locksmith. The back door to our home had a separate lock and the key had been lost, so we had no access to the backyard. This made moving large items a REAL issue, and so, naturally, I consulted my good friend Yelp.
It was a Saturday morning at 7 a.m. when I called Eagle (yep, I was THAT annoying girl) but Eddie answered and had a technician routed to me within the hour. Amazing!
When the technician got here, he was super friendly and more than willing to answer a few additional questions we had about the home. We were even able to cash in on the 15% Yelp discount. Love that.
All in all, it was a great experience. I really can't recommend these guys highly enough. If you're in need, Eagle Locksmiths is the only call you need to make.Helpful 3Thanks 0Love this 0Oh no 0 - Tyler B.Seattle, WA368530Feb 4, 2014
This is long over due. I managed to flush my keys down the toilet at la fitness (automatic flush damn you!). They were out to my car in less than 30 min. Mentioned the 10 percent yelp deal thing and he actually have me 15 percent off. Not bad when I didn't really anticipate spending any money on new keys.
While he worked on the keys to my car, he encouraged me to wait inside as I was obviously freezing in shorts and a t shirt. After 20 min he have me two keys, waited whole I tried them on the ignition and doors, and took a credit card payment. Saved the day, and still managed to make it home for walking dead!
I encourage anyone who is in an awful key situation to give them a try!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Roy M.
Jun 12, 2014
Dear Tyler,
Thank you very much for taking the time to share your experience with our company. Your feedback is very important to us and we are very happy to hear that you had a good experience with our service. - Ruben R.Phoenix, AZ272136Nov 28, 2012
Total rip. Broke the lock. Did not take off the broken lock, charged 95.00. Could not make the replacement key. This was a complete disaster.
I will NEVER call this company again nor will I ever recommend them.
If I could rate them no stars. Actually, this review is a no stars review.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Roy M.
Jan 31, 2013
Dear Ruben,
Our company guidelines are always to keep our customers 100% satisfied with the service we perform and we always trying to go above and beyond in order to keep it that way.
Unfortunately I can't find any work order in the last 3 months that we couldn't provide a key to a customer or that any of our technician had to drill a lock so it's hard for me to investigate this incident.
We never drill locks unless it's some high security locks that we can't pick or unlock by using any other technique that we know.
I'm truly sorry about your poor experience with our company and I can assure you I will take every step necessary in order to make sure that something like this will never happen.
Thanks again for your feedback. - Mayah S.Scottsdale, AZ0289Aug 11, 2016
Decided it's time to get serious on home security. A friend recommended this company, so I set a free in home consultation. The owner, Roy, spent a full hour with me going over today's home security options. Let's just say I had it's been a while, and the smart technology just blew my mind!!
Garage, front door smart lock, MY AC!, and extremely sophisticated home alarm system are ALL at my fingertips :) I just love it!
I have left my house with the garage door open so many times, I almost judge my neighbors for not stealing stuff! Lol. No more of that. The pre settings, and remote (and I mean different state remote) control of what's going on at the house is just such a mind and soul comfort. I even have a main water valve shot down sensor, in case I have a flood!
Service, personality, and professionalism. All 5 star! Highly recommended!Helpful 0Thanks 0Love this 1Oh no 0 - Michelle G.Phoenix, AZ06Jan 16, 2013
I used Eagle Locksmith to cut a new car key for me (lost my original). The Auto Dealership quoted me $225.00. I opted to find a deal online where I discovered you can purchase "blanks" based on your year/make/model for about $40.00! Score...I thought.
The key arrived as a "blank", instructing me to find a local locksmith to cut it specific to my vehicle. With that, I called Eagle Locksmith to do the work. The gentleman I first spoke with from Eagle was polite, offered same-day service, and arrived at my home on time. Within 20 minutes of meeting him, he handed me a freshly cut key that worked like a charm. Unfortunately, he also handed me an invoice for $175. I have no idea how competitive this is, however given the fact it took 20 minutes, tops, I felt it a tad high. Perhaps this is just "what it cost", however if I could do it again, I may check one or two places and get competitive quotes. Anyway, cost aside, I'd highly recommend them based on fast, reliable and competent work. Bottom-line, I saved $10.00 based on what the Auto Dealership originally quoted. Live and learn.Helpful 1Thanks 0Love this 0Oh no 0 - Michelle R.Phoenix, AZ711416Jun 15, 2016
They came out on time, and re-keyed my locks quickly. Very friendly, knowledgeable, and efficient. Also their prices are very reasonable. Will definitely be calling them again if I need help with my locks.
Helpful 0Thanks 0Love this 0Oh no 0 - Justin T.Paradise Valley, AZ1879Jan 3, 2015
Ron from Eagle Locksmith came as scheduled and was able to program a used Toyota key fob that I bought on eBay. All told the cost of buying on eBay and using locksmith saved 300-500 dollars.
Also price quoted was what was charged which is important. I would recommend them.Helpful 0Thanks 0Love this 0Oh no 0
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