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Review Highlights
“The Dunn Brothers in Excelsior is friendly, comfortable, has a conference room and is near my favorite body of water, Lake Minnetonka.” in 5 reviews
“I suggest the vanilla nirvana it is really good.” in 2 reviews
“Great in-house roasted coffee, and I dig the live music on the weekends with no cover charge.” in 2 reviews
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Overall rating
27 reviews
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1 star
- Nov 30, 2022
Went to an early yacht party on lake Minnetonka and had a conversation with my friend about how back in the day we used to go to Dunns Bros and get a drink called 'Iced Crema' (or something along those lines) and it had ice cream in it. There's no online proof of it existing but we both remembered it but also aware it's been removed off the menu for years now. I say all that to say we went in just to ask the staff if it existed lol. We learned that the ice creama never had ice cream and it was in fact just a frappe & they changed the name from to stir away from people thinking it contained ice cream.
Over the years I have seen Dunn Bros incorporate ice cream into seasonal drinks - I remember 6-7 years ago a root beer float coffee drink. So I still feel like ice creama was real. Lol.
I did order a vanilla iced nirvana! Very strong and on brand! Obviously very nice staff!Helpful 1Thanks 0Love this 0Oh no 0 - 35043Sep 20, 2023
This place rocks! Why go to a big chain type coffee shop when you can come to Excelsior...have a view of the lake...have a wonderful coffee and a sandwich made from scratch plus talk to the owners at the same time! 10/10 would recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - John H.Fountain Hills, AZ52Sep 18, 2023
Very good bakery items, wonderful sandwiches. and personal size pizzas. Their outdoor patio is awesome and very dog friendly!!
Dunn Bros Is the best coffee shop in the lake area..Helpful 0Thanks 0Love this 1Oh no 0 - 139211399Aug 10, 2019
Wow they have so many non dairy milk options!! Way to go, soy, coconut, almond, oat, and I feel like I forgot one lol
Staff were friendly and service was quick. I got an iced oat milk latte and got the hubby an iced chai tea latte.
The coffee was good but again sorry... blond roast espresso just takes the cake...
My husband like this chai and said it was good.
I would go back again!Helpful 0Thanks 0Love this 0Oh no 0 - K E.Excelsior, MN1491Jun 2, 2021
Dunn Brothers coffee, greatest location in town, (was) going there over 10 years, even from the owners, no matter how sweet of employees working there, I have never ever ever ever gotten a thank you when ordering, especially if you leave a tip, I have been there dozens and dozens of times. Super sad.Entryway and windows are absolutely FILTHY at all times, super super sad, no one has ever told anyone working in there any simple manners to say please and thank you- and maybe wash the windows on doors and sweep out entryway-I would even go as far to say it has never been done, ever- SAD.Go there- you will see what we ALL experience!!!! Beyond sad actually!!!!!!!!!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ken S.
Jun 5, 2021
Sorry to hear of your sadness.
Since COVID we have amped up our cleaning/sanitizing protocols focusing on customer contact areas. Windows and bathrooms are professionally cleaned. While the foyer has been and is cleaned, we will increase our efforts.
Regarding tips, we do not train our staff to monitor or verbally point out which customers leave a tip. While tips are greatly appreciated, customers receive the same quality of service regardless. Typically we express a "thank you" to everyone as they leave the store. We value all our customers and the generosity of many.
We are sad you feel so disheartened by the lack of acknowledgment for your tip and the distress the entry caused you. We hope you can recognize our ongoing commitment to quality in a friendly environment - or at another Dunn Brothers that better meets your needs.
Ken/Sharon
Owners - Apr 29, 201713 check-ins
One of the more scenic and roomy Dunn Bros. Outdoor seating with views of the nearby park and Lake. During my brief visit employees seemed friendly and helpful to the steady flow of caffeine seeking patrons. My brewed was the appropriate temp and made fresh which is pretty much all I ask for.
Helpful 0Thanks 0Love this 0Oh no 0 - 4147651772Apr 3, 2017
Really great coffee I had a quad shot.
The lady making my shots talked to me about how they check the pull time and temps of the espresso machine at least twice a day. I thought that was amazing.
Really nice view of Lake Minnetonka to sit and work or relax.
They serve food and wine at this location. Also have a fire place and free wifi.Helpful 0Thanks 0Love this 0Oh no 0 - Jordann H.St. Louis Park, MN231202177Dec 20, 2018
Visiting Minnesota and this is a great coffee place in a great location!
Whether you need a caffeine break while shopping or a place to study or relax this is your place!
The coffee is great, the staff is friendly, and the atmosphere is relaxing!Helpful 0Thanks 0Love this 1Oh no 0 - Madison H.Manhattan, KS26413038Dec 25, 2018
Dunn Brothers Coffee is a great coffee shop! The Excelsior location is consistently good - the wait usually isn't too long and they make great coffee and espresso drinks. In the options for coffee are slightly limited (no pour over or aero press available), which is why I'm giving it four stars instead of five.
Definitely recommend Dunn Bros in excelsior to grab a coffee and read, work, or study!Helpful 0Thanks 0Love this 1Oh no 0 - Carrie V.Excelsior, MN05Apr 16, 2019
The coffee is great and so is the location in the quaint town of Excelsior but the newer owners have a LOT to learn about service. As a resident and regular for over 6 years they seem to forget who I am on a regular basis. They miss part of my order, don't greet me nor do they thank me for your business. I have always treated the staff well and tipped $1 on a small order of less than $3 but have changed that habit when the owners are working...they just don't deserve it.
The icing on the cake, no pun intended, is when you go there with a birthday coupon and they don't even wish you a happy birthday...neither of them.
They have these ridiculous rules about what door to use and create an icy atmosphere that has clearly hurt their business.
When I first became a regular the place was full each morning with all the locals huddled around a table and sharing stories. Everyone greeted everyone like it should be in a small town. I looked forward to going and seeing the people and the wonderful staff back in the day. Now I dread the morning hike as I am never sure how rude they will be or how it will impact my day. I really want to teach these 2 a thing or two about running a service business!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ken S.
Apr 18, 2019
I don't mind when a review is factual because it's always an opportunity to learn and improve. It's true that you were not wished Happy Birthday and the barista serving you misunderstood that you wanted the whipped cream in a cup, not in your coffee. After that, nothing else in your review is based on fact. Briefly: you haven't been a regular for some time; your drink has been picked up for you in the morning. As such, you're not hiking here so being rude is not possible and not done. Your assumptions about the business are amusing and, yes, people still gather here, just not as early as you came in.
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