Review Highlights
“The order was ready in timely manner.” in 2 reviews
“I've got to commend the customer service and speed of it at that.” in 2 reviews
“just came here tonight again and they did it again but today ur was extra good idk why I love it.” in 2 reviews
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Overall rating
76 reviews
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- 31101114Feb 4, 2024
This location is always efficient in preparing orders (delivery and take-out), and our pizza is consistently tasty. The store is always clean and the staff is always friendly. We tried the pan pizza today, it was yummy.
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Domino's I.
Feb 14, 2024
Thank you for taking the time to share these pictures Maryanne! We appreciate your feedback.
- Edward W.San Bernardino, CA012Apr 24, 2024
Horrible customer service.
Manager here needs to be trained more.
Beware their carry out special large 2 topping for 6.99 is misleading.
I ordered large 2 topping pizza with ranch sauce instead of regular pizza sauce and they charged me 3$ extra coming out to 9.99$ and when I bring it to their attention in the store the lady was rude . Def will not be coming back here.Helpful 0Thanks 0Love this 0Oh no 0 - Alejandra H.Sycamore Canyon / Canyon Springs, Riverside, CA01Apr 13, 2024
I ordered a pizza and the tracker said it was delivered. I never received my order so I called the restaurant and they hung up on the call 3 times
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Domino's I.
Apr 24, 2024
Alejandra I apologize for this experience. Your feedback allows us to improve every day, thank you for taking the time to let us know.
- California T.CA, CA016Dec 4, 2023
We come here all the time. Great service. The order was ready in timely manner. Fresh delicious pizzas. Clean store. Awesome staffs. Five stars! Thank you.
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Domino's I.
Dec 15, 2023
We appreciate your business! Thank you for your feedback. Happy Holidays!
- Diana L.Manhattan, New York, NY091Mar 20, 2024
Terrible customer service over the phone, I was met with a rude demeanor. We've always ordered from here and individuals have been friendly but was met with rude customer service over the phone.
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Domino's I.
Apr 1, 2024
I apologize for this poor experience, your feedback allows us to improve every day. Thank you for bringing this to our attention.
- N L.San Bernardino, CA172Dec 5, 2023
Jordyn was amazing! We had an item missing and she fixed the problem right away! Thank you Jordyn!!
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Domino's I.
Dec 15, 2023
Thank you for your business! We appreciate you letting us know your experience.
- George N.Redlands, CA1238481467Jan 6, 2022
Randy is the man. Always courteous kind and professional. I hope upper management appreciates you!! We go out of our way just to order from Dominos bc of Randy. We have a lot of other choice but Randy is the best!
Whenever we want pizza we always come here. The best customer service!! Thank you Randy!!
From Car Doctors of Loma LindaHelpful 1Thanks 0Love this 3Oh no 0 - May 3, 2022
Called to fins out what the carry out specials are and was told to review the app to make purchase because I'll find a better deal. To me, this is what customer service is all about. The staff was super kind and friendly. The entire process was perfect from start to finish. Definitely will go back if ever in area again. Parking was easy and plenty of spaces.
Helpful 0Thanks 0Love this 0Oh no 0 - Karen K.Loma Linda, CA03829Jun 22, 2023
Tonight we ordered 2 pizzas and 3 garden salads from the Dominoes on Redlands Blvd. in Loma Linda. I received a phone call from them about 20 minutes after I ordered, saying that they were out of garden salads. Who runs out of a basic garden salad? Anyway, they offered chicken Caesar salads in place of the gardens, but I did not want those. I asked them to just remove the cost of the salads from my bill, and they could not do that; they said they would need to cancel the entire order, and I would need to order the pizzas again. It sounded like a huge hassle, so I just told them to send the Caesars. When we received the order, low and behold, they did not include the caesar dressing to go with the caesar salads. I wonder if they were out of that too? And the amount of lettuce in a chicken caesar salad is minuscule compared to a garden salad. BTW, the chicken wings were soggy. If you are in the area and in search of a good pizza, I highly recommend Sorrentinos. Ownership has recently changed hands, and it is as good or maybe better than before. Support Small Business!
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