Del Mar Apartments

Thanks for returning my call yesterday Kelly very appreciated you put a smile on my face, so professional in the way she speaks to people positive energy

*professional

Although my overall opinion of Del Mar Apartments / Lewis Management Corporation / Lewis Group of Companies isn't great for many reasons. I still stand by my Google review. The customer service isn't great.

However, I have to say there are two NSM's I have to give praise and applaud . That would be Kevin, whom I think has been moved to another property, and London. They are so very approachable, and their customer service has been impeccable. Thank you both for ALL YOU DO! You are truly appreciated!!!

I had the pleasure of interacting with Michelle during my apartment search, and even though the move-in didn't work out, I cannot speak highly enough of her kindness and courtesy. Michelle went above and beyond to ensure that my experience was a positive one, despite the unfortunate outcome. She was attentive, understanding, and always willing to assist with any questions or concerns I had. Her professionalism and genuine care for her clients truly stood out. I would highly recommend Michelle to anyone in need of an apartment associate who goes the extra mile to make the process as pleasant as possible.

This review is specifically for Gregory Flowers in maintenance. 5 stars all the way around for him. He was courteous, kind, professional and did an excellent job with the requested repairs in my apartment. Excellent service!

I'm grateful for our NSM Londyn- anytime I call she is always willing and able to help (she will even come light the grill for me since I'm scared of the gas ). She always answers when I call and is always ready to assist and if it's something she's not able to do she will contact the appropriate person and get it done. I even had to call her last night because the pipe was leaking under my sink and she came over and fixed the leak and cleaned up the water that had leaked under the sink (piece was just loose) ! Great job to Londyn- a true asset to LMC!

I would like to express my gratitude to Dylan for his exceptional service. Thank you for going above and beyond to take care of my needs. Your dedication is truly appreciated.

Save your money and buy a home. Del Mar staff was very professional but it's the people behind the scenes that will take your $ by any means necessary. I was there for 3 years and the rent kept rising each year. When I moved into my home they stuck me with an almost 7K bill for damages???????? Omg I was shocked. Only notice I received was from their attorneys in 2023. Over 2K in interest. The Attorney or whatever he is Jeff Kennedy said "you didn't receive anything because you had no permanent address this is the only address I've had since leaving DelMar. Left forwarding address with DelMar. Shady!!!!!!!!!!!!!! At my expense.
Kimble Tirey and St John....shame on you!!!!!!!!

I'm committed to telling any and everyone the truth about these attorneys.

If it says Lewis Property Run! Look at all their horrible reviews. Everyone can't be lying!!
Also my 2K drum set was stolen out of my garage. Police report filed. No sign of force entry. Maintenance person said they often forget to change the codes on the garage so previous tenants still have access to garage if they kept the remote.
Unbelievable!!!! Be aware!

Save your money at all cost all these reviews they will pay you or you will get gift cards that's the only reason why the reviews are so high this place is roach infested especially on those summer months there's roaches running around on the sidewalks, even on the walls of your building, roaches somehow get into your apartment with you being so clean things often break easily they do not maintain this apartment complex at all continuing marijuana smells you pay a fortune for this piece of crap home so unhappy here and I cannot wait until my lease is up! They do construction here everyday. Seriously for someone working graveyard it's impossible to ever get to sleep.

This has to be the worst most expensive complex in Rancho. No bang, and all the buck!$!$!$ Let's start with NOISE.
Paramedics are passing by every hour on the hour. The complex is currently renovating ALL balconies because of how poorly built they were to begin with "un level ground" ours was finished in three weeks and the floor still has low spots when it rains. Non stop construction noise that starts at 8:30am every morning. So if you work nights be prepared for that. Going two years so who knows how long they will be milking it.
PARKING, if your car is assigned to the garage, you can only park in the garage! Not in a regular spot in the community, so expect a nice sticky ticket on your windshield next day.
DOG POOP! Even with supplied poop bags and trash cans nobody here picks up after there dog. So when the landscapers come to cut the grass, you can except shredded poop all over your balcony/front door area.
I know I'm forgetting stuff but the pricing here really doesn't match what this community has to offer. Save your $ and steer away from DelMar. We can't wait to be out!!!!!!

Lived here for 8 years. Property declined massively. The rent went up every year (even through the pandemic) along with the utilities/trash. They decreased the frequency trash trucks came through so dumpsters were constantly overflowing. Could never reach staff by phone. Left multiple messages which were never returned. Urgent maintenance items still took days to get a response. Some cars are towed quickly while others are left sitting in spaces for months with spider webs/leaves on them. Got a noise complaint for using my washer after 11pm. Gate was constantly broken. Do yourself a favor and just stay away from Lewis properties.