Davis-Moore Chrysler Dodge Jeep Ram FIAT

The express lane isn't actually an express lane. Just expect to leave your vehicle for at least 2.5 hours on an oil change, even if you arrive as soon as they open!

They allegedly fixed a recall on my car and did not test drive my vehicle. 2 miles later, my car cuts off while I'm driving.

Got a letter stating they had someone interested in my car. I made it clear from the start if they weren't going to offer what i had left there wasn't going to be a deal. They offered me $4,000 under and weren't backing down from the price of the truck i liked. Had really hoped when the business is the one that reaches out they would offer to work with me. My credit is not the best but if your the one asking for my business Itd make sense to make a deal worth our time.

I don't believe in writing or posting negative reviews and I have never done so before, however after my last TWO disastrous experiences at Davis-Moore's service center, I feel it is imperative that I warn others AGAINST bringing their vehicle to this service center! On both occasions I brought my Jeep in for a simple oil change / regular maintenance and drove away with a car that was in WORSE CONDITION than it was when I drove in. During each visit a mysterious ADDITIONAL PROBLEM was created. I was never given a sufficient explanation regarding HOW ALL OF THE SUDDEN my battery and back-up camera suddenly started to malfunction while in Davis-Moore's care. Again, both my battery and camera were working BEFORE I brought my car into the service center and I drove away distressed, angry, and disappointed because I suddenly have to contend with repairs for mysterious problems BOTH TIMES. While the shop manager was polite, he did nothing to solve the issue or KEEP ME AS A LOYAL CUSTOMER! Although I have brought my Jeep to Davis-Moore's service center since 2018, I will NEVER patronize that shop again and I suggest no one else does either!

Service is not upholding their end of the Jeep Wave program. We purchased new vehicle based on this program and have not been happy with customer service.

Stopped by to look at a Jeep Gladiator they had for sale. Curt Jones came out to help me. Curt was awesome. He gave us space, but available to answer any questions we had. We ended up purchasing the Gladiator. I felt the trade value was fair. Of course I would liked to have seen a higher trade value, but it was fair. The experience was as good as buying a car could be. If you go by Davis Moore on E Kellogg, ask for Curt.

Saw an advertisement for a 2020 Durango on Facebook. I spoke with Madisynn through email and she left detailed notes for when I was able to get in and look at the car. I decided to buy and from start to finish the sales rep and business rep made it the smoothest and easiest car purchase I have ever made. I'll definitely be sending people their way.

Be very careful with this dealership I would look elsewhere. Our recent experience found the same old car dealer tricks. My elderly mother and her grand daughter were razzle dazzled by the finance department.

Same ole car dealer tricks. Look elsewhere.

Drove across town for a "no appointment necessary" oil change. After standing around the service desk looking stupid was finally told that it would be at least three hours to have the service done. Will look for another location. FYI, bought the vehicle new from this dealership.

I purchased a new vehicle on 2.23.19. I drove to their dealership from Dallas-Fort Worth in the vehicle I was trading in. I had discussed pricing on the new vehicle prior to travel, but was concerned about how the trade-in might pan out. They were able to not only get me a great pice on the new vehicle, but they also gave me a good amount on my trade-in. Everyone was extremely friendly and there were absolutely no tricks or sales pressure. Exactly the kind of dealership you would want to buy a vehicle from. Special thanks to Pete, the sales representative who attended to me, very professional and knowledgable. I highly recommend this dealership all the way around. Well worth the round trip 9 hours of driving.